First install Acronis drivers, then Acronis True Image Home, and only then RamPhantom to resolve the compatibility issue

SQL Express SP3 conflicts with Windows XP SP2. Install SP3 or hotfixes from Microsoft to resolve the issue

Acronis True Image 9.1 and older versions do not support Windows Vista or Windows Server 2008

This compatibility issue has been fixed

An attempt to apply Try&Decide changes results in BSOD and system reboot


  1. You have installed Acronis True Image 2016 on your Windows computer.
  2. You boot Windows in Safe Mode.
  3. A BSoD with this error message occurs:


Issue in the snapman.sys driver of Acronis True Image.


The issue has been fixed in Hotfix 1 (build 5576), please update the product.


What does it mean if ExtremeZ-IP.exe is listed as the faulting process in a kernel dump (BSOD)?


Crashes in Microsoft Windows fall into two broad categories:

1. Application crashes.

You get a stop error (BSOD, "blue screen of death") Acronis True Image 2019 and VeraCrypt are installed on the same system


This article explains how to resolve a problem, when Windows does not boot and snapman.sys is mentioned on the blue screen (BSOD), after an attempt to uninstall or force remove Acronis software.


BSOD during computer bootup related to snapman.sys after removal of Acronis software. Windows does not boot in normal or safe mode.

You restore a machine to dissimilar hardware and apply Acronis Universal Restore.

The process completes successfully, but the restored machine goes to BSoD with error "Stop 0x0000007B".


  1. You created a full disk backup of a system SCSI disk
  2. You recover this system backup to an NVMe disk
  3. After recovery, the system fails to boot, with the following error:



NVMe driver is missing in the source OS.


Boot the restored machine into Windows Safe Mode. The system will install the required drivers automatically.

You can also use Acronis Universal Restore:


You've performed the entire PC recovery to the same PC. The recovery has been successful.

You're trying to start the computer but it fails with "Stop code: BAD_SYSTEM_CONFIG_INFO".

The validation of the backup used for recovery is successful. 


The Intel Optane memory system acceleration module prevents the system from the correct backup and recovery.