You can create a rescue bootable media - a standalone version of Acronis True Image 2016 that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.
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You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.
How to create Acronis Bootable Rescue Media on a Windows computer
1. In the Tools section, click Rescue Media Builder:
Symptoms
1. Acronis Backup 12.5 and Acronis Disk Director 12.5 are installed on the same machine
2. You try to create Acronis Bootable Media with all components:
- Acronis Backup
- Acronis Universal Restore
- Acronis Disk Director 12.5 (32-bit)
- Acronis Disk Director 12.5 (64-bit)
3. Bootable media creation fails with the following error message:
Failed to create the bootable media
The specified file does not exist
You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.
You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow these instructions to create a bootable media.
Symptoms
1. Proxy settings are specified for Acronis Cyber Backup 12.5 Agent.
To verify whether proxy server settings are set on the Agent, check if the the following registry key exists:
HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\MMS\Configuration\General\OnlineBackup\ProxyServer
2. You created a Linux-based bootable media on this machine,
3. When you boot a target device with this bootable media, disks and volumes are not displayed.
When performing troubleshooting you might need to know whether Acronis Bootable media is booted in UEFI or legacy BIOS modes.
Method 1. If you can see bootable media Loading, then pay attention to its initial screen:
Symptoms
1. You installed Bootable Media Builder and appropriate Windows AIK/ADK for creating WinPE media.
2. WinPE media creation fails with the following error:
The user attempted to mount to a directory that is not empty. This is not supported.
Introduction
Starting from Update 5 (Build 16180) both 32-bit and 64-bit components are installed during initial installation. This article applies to earlier builds.
If you need to create a 32-bit Acronis Bootable Media (Linux-based), install Acronis Bootable Media Builder component on a 32-bit Windows operating system using 32-bit installer of Acronis Backup 12.5. For example, this can be any temporary virtual machine running 32-bit Windows operating system.
Create bootable media with Acronis Bootable Media Builder to get access to all storage locations
You can create a rescue bootable media - a standalone version of Acronis True Image that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow the instructions below to create a bootable media.
See Acronis Snap Deploy: Creating Master Image: Online vs Offline.
You will need to have Acronis Bootable Media with the Acronis Snap Deploy 6 Master Image Creator component. See Acronis Snap Deploy 6: how to create Acronis bootable media .
Symptoms
- You attempt to recover a virtual machine on Citrix XenServer 7.1 or 7.2 using bootable media or via Recovery option in Cyber Protection console. Backup is located in Acronis Cloud storage.
- Recovery from Cloud Storage hangs and does not continue.
- After media hangs, network on VM is disconnected (e.g. you are unable to connect to the machine via SSH or you can see network disconnect in system information collected from Acronis bootable media)
Cause
Symptoms
You installed Acronis True Image 2021 on macOS 11 Big Sur and created Acronis bootable media or Acronis Survival Kit.
When you attempt to boot from the created bootable media by pressing Option (Alt) while the Mac is starting, Acronis bootable media or Survival Kit does not appear in the list of devices to boot from.
Symptoms
You have created Acronis bootable media under macOS 10.15.5
After you recover the system using this bootable media, the machine does not boot.
Cause
Issue in macOS 10.15.5.
Symptoms
You try to boot Gen2 Hyper-V VM with Acronis Bootable Media
Media fails to boot with the following message:
The image's hash and certificate are not allowed (DB)
No UEFI-compatible file system was found.
Cause
Secure Boot is enabled on the VM. Secure Boot prevents boot from a Linux bootloader in the ISO file (the Linux bootloader neither signed nor certified by Microsoft).
This issue is not specific to Acronis Bootable Media.
You are trying to perform recovery with Acronis bootable media. The source is iSCSI target.
You are able to connect to the iSCSI host, but unable to see anything inside and receive the following error:
iscsiadm: no records found
Symptoms
- You use Intel Optane system acceleration
- When you boot the machine with Linux-based bootable media, volumes of the disk with Optane acceleration are not detected
Cause
This article applies to:
- macOS 10.14 or newer
Symptoms
- You run Rescue Media Builder and select the disk that you want to make bootable.
- You get the following error:
An error occurred while creating media. Failed to create bootable media by using Apple Software Restore
Cause
Most likely, access to removable volumes was explicitly denied by the user for Media Builder.
Symptoms
You created Acronis Rescue media on a Mac.
When you attempt to back up the machine with macOS using rescue media, the Backup option is not available. Only recovery can be performed.
Cause
The current product design does not support backing up macOS using bootable media.
This applies to all types of bootable media: ISO downloaded from the website, bootable media created under macOS, bootable media created under Windows or Linux.
Introduction
If your Mac includes the Apple T2 chip, then you need to modify Secure Boot settings in order to boot from Acronis Bootable Rescue Media and/or Acronis Survival Kit.
Solution
Secure Boot settings are available in Startup Security Utility:
Symptoms
- You attempt to create Acronis Bootable Media on a Mac with Apple silicon processor
- Bootable media creation fails with:
An error occurred while creating media. Cannot format the destination disk
This article applies only to Macs with Apple silicon processors. If you encountered this error on different hardware, the issue is not covered in this article and requires investigation
Cause
Issue in the product.
You can create a rescue bootable media - a standalone version of Acronis Cyber Protect Home Office(formerly Acronis True Image) that you can use to boot a crashed machine or a machine without any operating system and restore an image of your system. Follow the instructions below to create a bootable media.
Why WinPE bootable media is needed?
Bootable media ISO-image downloaded for Acronis Cyber Protect Cloud contains a Linux-based bootable image with tool necessary to perform a recovery from existing backups. This image contains common freeware drivers that cover most of the regular recovery scenarios on different devices.
Introduction
You can create a Linux-based or WinPE-based media using Bootable Media builder in the product: see Acronis Cyber Backup 12.5: how to create a bootable media
Make sure to specify a license key during bootable media creation, otherwise backup will not be available.
It is not possible to back up a macOS system using Bootable media.
Solution