Big sur

Acronis True Image (Mac): Mac keeps restarting if Acronis True Image is installed in macOS Big Sur Beta

Symptoms

Acronis True Image installed on macOS 11 Big Sur Beta causes kernel panic during boot that leads to cyclic reboots.

Kernel panic is a situation when Mac encounters a system error and keeps restarting unexpectedly with a warning message "You need to restart your computer".

Cause

Lack of compatibility due to a major shift in macOS architecture.

Acronis Cyber Protect Cloud: Backup fails with "Operation failed due to a temporary issue in the cloud storage" on macOS Big Sur or newer

Symptoms

  • You are backing up a device with macOS Big Sur or newer OS version
  • Backup randomly fails with "Operation failed due to a temporary issue in the cloud storage"
  • In the error details, you see the message "Interrupted system call"