Big sur

Symptoms

Acronis True Image installed on macOS 11 Big Sur Beta causes kernel panic during boot that leads to cyclic reboots.

Kernel panic is a situation when Mac encounters a system error and keeps restarting unexpectedly with a warning message "You need to restart your computer".

Cause

Lack of compatibility due to a major shift in macOS architecture.

Symptoms

  • You are backing up a device with macOS Big Sur or newer OS version
  • Backup randomly fails with "Operation failed due to a temporary issue in the cloud storage"
  • In the error details, you see the message "Interrupted system call"