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If one of the Acronis components randomly crashes during any operation, please enable the automatic dump creation on this machine for troubleshooting purposes. 

To enable automatic dump creation, follow these steps:

Acronis Managed Machine Service is the main service. It can run under a dedicated account or under an account, you specify during installation. Either account is given privileges that are needed for the service to work. The privileges include a set of user rights, membership in security groups, and the Full Control permissions on respective registry keys in the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis.