ATIH - Backup

This article applies to:

  • Acronis True Image 2011
  • Acronis True Image 2012
  • True Image 2013 by Acronis
  • Acronis True Image 2014

Introduction

This article describes how to run existing Acronis True Image backup tasks from command line.

Prerequisites

You need to have a configured backup job in True Image graphical user interface (GUI) before you can run it from command line. It is not possible to configure a new backup job from scratch from command line or modify settings of already set up tasks.

Follow these steps to troubleshoot Pre/Post backup commands:

  1. Get familiar with technology in the About part.
  2. Check for known issues in the Known issues part.
  3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

About

Pre-/Post-Backup or Pre/Post data capture commands can be used for various operations such as:

Follow these steps to troubleshoot Consolidation Issue

How to solve e-mail notifications issues.

Always make sure you have the latest build of the product.

Symptoms

  1. In Acronis True Image you set up E-Mail notifications on operation results;
  2. E-Mail notifications fail with the following error message: Cannot send e-mail. The possible reason might be incorrect e-mail settings.

Known issues

Possible reasons for e-mail notifications issues can be:

Symptoms

Product may hang under specific circumstances.

There are 2 types of hanging:

Acronis Scheduler is a tool which is responsible for scheduled Acronis operations. If scheduled backups or other activities do not work as configured in backup plan or task, proceed with this article in order to identify the root cause and solve the issue if possible.

Follow these steps to troubleshoot Acronis Scheduler issues:

Instructions on how to troubleshoot and resolve issues with corrupt backups

Backup may fail due to a variety of reasons. This article contains instructions on how to localize the root cause of the issue and how to troubleshoot it as well as links to other troubleshooting articles.

About backup process

Backup process can be divided into several stages:

This article describes how to resolve and troubleshoot the error "Error creating snapshot" encountered while backing up a physical or virtual machine. Generally following snapshot errors may occur:

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