ATIH

Instructions on how to troubleshoot problems after recovery

Sometimes a recovery process seems to work without any visible problems, but the resulting files after recovery are not complete and/or are corrupted or an application does not work correctly in the restored system. This article will explain how to troubleshoot this issue. Follow these instructions if you have corrupted or otherwise unusable files/applications after recovery.

How to solve e-mail notifications issues.

Always make sure you have the latest build of the product.

Symptoms

  1. In Acronis True Image you set up E-Mail notifications on operation results;
  2. E-Mail notifications fail with the following error message: Cannot send e-mail. The possible reason might be incorrect e-mail settings.

Known issues

Possible reasons for e-mail notifications issues can be: