ATI - Bootable Media

In some rare cases there can be some issues during network browsing while working with Acronis bootable.media.

Symptoms

You booted machine with Acronis bootable media. You try to select a share as source or target. You either don't see any shares or loading takes too much time.

Solution

Follow step-by-step instructions below to troubleshoot the issue.

Please do not collect tcpdump unless it's requested by Acronis support.

Introduction

Acronis Bootable Media builder offers new bootable media creation modes: "Simple" and "Advanced". Simple media creation mode requires minimum user interaction and is recommended as the default choice.

For those who are interested in how it works, and for troubleshooting purposes, this article explains the logic behind the Simple bootable media creation mode in Acronis True Image 2018.

In some rare cases there can be some issues with HID devices, e.g. you booted machine from Bootable Media and your USB mouse doesn't move or keyboard doesn't type or types wrong. Follow step-by-step instructions below to troubleshoot the issue.

Troubleshooting Acronis Backup and Recovery NIC detection issues

Introduction

In some rare cases there can be some issues with network cards.

So here is the situation: You booted machine from Linux-based Bootable Media and your NIC doesn't acquire DHCP address or isn't listed as device

Solution

Follow step-by-step instructions below to troubleshoot the issue.

This article describes how to proceed if you have faced an issue with creating WinPE-based bootable media with Acronis True Image.

Make sure you are following instructions from the user guide on creating bootable media based on Windows Preinstallation Environment: Web Help: Creating WinPE-based rescue media.

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