Restore of a mailbox or folder errors out due to insufficient free space even though there is enough free space on the server hard disks
ARX
To troubleshoot the issue, it is necessary to collect Acronis Recovery for Microsoft Exchange logs, Windows Event Logs, Windows System Information and export the restored E-mails in .eml format
Acronis Recovery for Microsoft Exchange is compatible with Acronis True Image Build 8163 or higher
This is a Microsoft Exchange Server issue
This is not supported
Delete registry subkeys of a previous product installation
Create a public folder in Microsoft Exchange Server to fix the issue
This is normal behavior
Create a new Exchange user account, which is a member of Administrators group, Domain Admins group, Domain Users group, Enterprise Admins group. Use the created account to run the backup again
The list of operating systems Acronis Recovery for MS Exchange Agent and Acronis Recovery for MS Exchange Management Console support
The list of Microsoft Exchange Server Versions that can be backed up with Acronis Recovery for Microsoft Exchange
This message in the log means that there is nothing to clean up in the backup location
A third-party program truncates Microsoft Exchange Server logs
Download the installation file with the fix
How to manually update Acronis Recovery for Microsoft Exchange Agent
This is an issue with MAPI 6.5.8153.0
Per Microsoft limitation, the Exchange user must have minimum 1 E-mail in the mailbox to operate properly with the Exchange database. As a workaround, send an E-mail to the user in question.
Dismount the Microsoft Exchange database, and then remount it to resolve the issue
Cached SSL encryption keys stored on the Acronis Management Console side cannot be validated
Acronis Recovery for Microsoft Exchange is a disaster recovery solution to protect Microsoft Exchange data. Restore databases, mailboxes or even E-mails
How to install Acronis Recovery for Microsoft Exchange
Provide the username in the form of DOMAIN\Username; make sure the user is a member of Administrators group, Domain Admins group, Enterprise Admins group; delete the v8.0 subkey from Windows Registry
An attempt to connect to an Acronis Agent fails with "Active Directory is not available for the specified user. Cannot create MAPI profile. Probably, the user does not have a mailbox or Microsoft Exchange MAPI and CDO are probably out of date."
How to resolve the situation when Acronis Recovery for Microsoft Exchange Management Console hangs or errors when connecting to an Acronis Agent remotely
Time-limited serial numbers were provided instead of the full ones
This article applies to:
- Acronis Recovery for Microsoft Exchange Server
- Acronis Recovery for Microsoft Exchange Server SBS Edition
Symptoms
- You create a backup of Information Store or separate mailboxes;
- When browsing the backup in the Recovery wizard, the dates of the items are different from the real ones (i.e. from their schedule dates).
For example
Acronis Recovery for Microsoft Exchange errors out on trying to restore Information Stores from full backup
To work around the issue, install Acronis Agent on the Windows SBS machine locally
With the "Backup metadata" option checked you will later be able to restore mailboxes from the backup. Otherwise – you will not
Replace the StructuredBackup.dll library with the one that has the fix to solve the issue