Application Lockup

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article provides the instructions on how to investigate issues when the Recovery operation hangs.

Solution

Follow these steps to troubleshoot the issues when the Recovery operation hangs:

Instructions on how to troubleshoot and resolve installation issues.

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect) 

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible).

 Solution

Follow these steps to troubleshoot installation issues:

Instructions on how to troubleshoot and resolve installation of Acronis Snap Deploy 4 issues.

This article applies to:

  • Acronis Snap Deploy 4
  • Acronis Snap Deploy 5

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible). You can always check for the latest update in your online account at https://www.acronis.com/my/products/.

Symptoms

Product may hang under specific circumstances.

There are 2 types of hanging: