Introduction
Starting Wednesday April, 15, 2020, API access will be removed from regular Autotask user accounts.
If integration of Acronis Cloud with Autotask PSA is configured using regular user account, you will see the following message on integration page:
Please create an API user with the integration name "Acronis - Acronis Cyber Protect Cloud" and update current user credentials according to the Autotask PSA API version 1.6 requirements.