Check the logs to make sure the backup has been created successfully
List of new features introduced in Acronis True Image Home 2010
Since Acronis Backup and Security 2010 includes online backup subscription, you can register only one serial number under one account
If an Acronis Online Backup is running when the regular backup starts, the former will automatically be canceled
Log into your account in the product, select the subscription that you want to reassign
Access your account from the product under Vaults -> Personal and view the backup
Activate the subscription to eliminate the issue
You have entered an incorrect E-mail or password. Please ensure that you type in a correct E-mail and password for your Acronis account
Click refresh or restart the product to fix the issue
This has been fixed
Acronis Online Backup lets you back up your data securely to an Acronis online server
Backing up to and restoring from Acronis online storage
Wait until the backup process completes, or delete the partially backed up file
Make sure your Firewall software is not blocking the access
Run the Acronis Backup & Recovery 10 Build 12457 or higher to install Acronis Backup & Recovery 10 Online
Log out from Acronis Server and log in again
Access your account from the product under Vaults -> Personal and delete the backup
Restoring from the online storage. Large Scale Recovery (LSR) or directly over the internet
Your subscription has expired. Please extend your Acronis Online Backup subscription
The online backup subscription is annual
One license per one machine with an Acronis Agent. One license for all virtual machines in agentless ESX/Hyper-V operation
The location list (but not exact addresses) of the datacenters is available in Acronis Backup to Cloud: Initial Seeding and Large Scale Recovery Country Availability.
To find out the exact address of where you need to ship you Initial Seeding backup, please visit your Acronis Online Backup for Business page.
This has been fixed
(!) For country availability see:
Initial Seeding is an extra service with which you can send your backup to Acronis via regular post and have it uploaded
This article applies to:
- Acronis True Image 2015
- Acronis True Image 2014
- True Image 2013 by Acronis
- Acronis True Image Home 2012
- Acronis True Image Home 2011
- Acronis True Image Home 2010
- Acronis True Image Home 2010 Online Backup (Standalone)
Acronis True Image 2015/2014
Acronis Cloud supports backup from the following sources:
This article describes that the trial and full subscription must match.
Using the first time of the Tool - Calculate Online Backup Time - fails due an overload of Acronis site. Try again later or in several hours.
Back up -> Online backup storage -> Log in. Under "Backup scheme" select "Initial seeding"