This is a known compatibility issue. Malwarebytes Anti-Malware blocks Acronis True Image Home 2012

You can use Acronis Antimalware CD to boot from it and scan the system


A third-party security solution detected a PUP(potentially unwanted program) on a machine protected by Acronis Cyber Protect. Acronis Cyber Protect did not detect this PUP and did not generate any alert about it. Why?


Some anti-malware tools detect Adware or PUP`s (Potential Unwanted Programs) in different ways according to internal Cyber Security vendor policies.

Starting with C21.05 (agent version 15.0.26986), Acronis Cyber Protect Cloud allows dynamic installation and uninstallation of Antimalware components (please see this page for more information).

Dynamic installation of antimalware components translates into the following services being installed/uninstalled :

You apply a protection plan with Antivirus & Antimalware protection module and receive the following alerts:

"Real-time antimalware protection was not enabled because it conflicts with another security solution installed on machine. To enable Real-time antimalware protection, disable or uninstall another security solution. If you want to keep your current security solution, disable Real-time antimalware protection in the protection plan"

Alerts keep appearing even after the third-party security solution was uninstalled.

Cyber Protection represents an all-in-one cyber protection solution that integrates backup and recovery, disaster recovery, malware prevention, security controls, remote assistance, monitoring, and reporting.

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You can use the links in this article to test if Acronis Antimalware protection is configured correctly.