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Obtain a demo license from the Acronis website and then install the product

If you would like to install a demo version of Acronis Disk Director 11 Home, please proceed as described in Acronis Disk Director 11 Advanced: Installation of a Demo Version.

Installation of Acronis Disk Director 11 Advanced does not require a reboot.

Remote installation of Acronis Disk Director 11 Agent via Acronis Management Console is not possible.

List of new features introduced in Acronis Disk Director 11 Home as compared to Acronis Disk Director 10.0:

Symptoms

  1. You attempt to collect system information from a machine running Windows Server 2003 x64 or Windows XP x64;

  2. The attempt fails with an error message similar to the following one:

    Failed to collect system information
    Event code: 0x00E10002

Acronis Disk Director 11 Advanced Workstation supports the following operating systems:

  • Windows XP Professional (32/64 bit)
  • Windows Vista Business (32/64 bit)
  • Windows Vista Enterprise (32/64 bit)
  • Windows Vista Ultimate (32/64 bit)
  • Windows 7 Professional (32/64 bit)
  • Windows 7 Enterprise (32/64 bit)
  • Windows 7 Ultimate (32/64 bit)

(!) The following operating systems are not supported:

Symptoms

An attempt to save log from Acronis Bootable Media with Linux-like representation fails with the following error message:

Failed to save the log entries to the file

Cause

This is a known issue.

Solution

It is recommended to create Acronis Bootable Media with Windows-like to avoid this issue.

The following conversion operations are supported:

  • FAT16 to FAT32 and back
  • ext2 to ext3 and back

Solution

  1. Start Acronis Disk Director 11 and select the partition, the file system of which you would like to convert:

  2. Click Convert:

Symptoms

  1. Using Acronis Disk Director 11 in Windows XP, you create a new volume and set a label to it:

  2. After committing the operation, the Windows XP Explorer shows no label:

A newly created NTFS volume has "Full control" security permission for Everyone

When a member of a RAID 5 volume fails, the operating system directs the reading and writing all of new data to the remaining members of the volume. A single member failure will not result in data loss, but reduces overall performance of a RAID 5 volume. Repairing a RAID 5 volume restores its performance by reconstructing the data of the failed member on another disk.

Here is a screenshot of a failed RAID 5 volume in Acronis Disk Director 11 Advanced Server and in Windows Disk Management:

This is a Windows Server 2003 specific issue. As a workaround, resync the disks in Windows Disk Management

Symptoms

  1. You are installing Acronis Disk Director 11 Advanced on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

Acronis Disk Director 11 Editions:

Acronis Disk Director 11 Advanced Server supports the following operating systems:

Acronis Bootable Agent can be controlled either locally through the GUI or remotely using the console

Click Help -> Collect system information

You can restore boot records, repair files and folder structure, find lost clusters, remove computer virus code from a disk and much more

The utility removes Acronis Disk Director 11 Home and its components from Windows

Issue

Trial period for the Acronis product is over and I have purchased a license for that product. Is there a licensed version of the product software I need to download that is different from the trial version of the product software that I have already installed?

Symptoms

1. You installed Management Server and Agent of Acronis Cyber Backup 12.5 on the same machine,
2. When you try to add machine using Add button in Devices tab, error message appears:

You cannot remotely install the agent on the same machine that performs the remote installation. Please install the agent on this machine locally

List of previous versions of Acronis products from which you can upgrade to the current versions

Download and install the latest build of Acronis Disk Director 11 Home

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