AD

Acronis Backup Advanced 11.5 for Active Directory: Backup Fails with "Failed to get information about SYSVOL"

Symptoms

  1. You are backing up your Domain Controller with a single-pass backup.
  2. Backup fails with:

Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_38573
Message: Failed to execute the command.
--------------------
Error code: 54
Module: 482
LineInfo: 5c71ebf434f0c47a
Fields: $module : disk_bundle_vs_38573

Acronis Cyber Protect 15: Unable to add any Active Directory user to Accounts

Symptoms

  • Your Management Server is running on a Domain Controller
  • You log in to Acronis Cyber Protect web console
  • You try to add an administrative account and enter the credintials