This is a known issue. Just stop the activity
From within the MassTransit Administrator Administrator, the MassTransit Log appears to not contain any data.
In rare cases, the Log window in the MassTransit Administrator may appear to not contain any data. To repair the log function we recommend the following course of action:
How to remove orphaned activities using a special script
Acronis Management Server database accumulates entries with completed activities and accepted alerts, and can reach considerable size because of this. To reduce the size of Acronis Management Server database you can use a special script to clean up older entries.
Backup activity tab becomes empty after updating Acronis True Image 2018 to build 10410.
You receive the following error:
“Activity 'Applying retention rules' failed. The activity has failed due to a restart of the service.”
Possible causes are service crash or machine restart
To resolve the issue please do the folowing:
By default, Activities in Acronis Backup 12.5 are kept for 1 year.
To change for how long the Activities are retained, do the following:
- You have a virtual environment protected with Agent for VMware or Agent for Hyper-V
- When a backup plan is applied to two or more virtual machines, activities for backup progress are not shown on virtual machines; instead they are shown on Agent that runs on hypervisor level.
- Alternatively, warnings or activities are shown on incorrect virtual machine
Specifics of product architecture.