Activation

When you try to activate your trial version of True Image 2013 by Acronis, you get an error. You cannot activate a trial version. Please ignore this message.

This article describes how to activate online backup. Make sure you have an account at the Acronis website, then log into your account through the product.

How to activate the product after installation

How to move an activated Acronis Small Office license to a different machine

Purpose and general description of activation

Purpose and general description of activation

How to activate True Image 2013 by Acronis 

How to move an activated True Image 2013 by Acronis license to a different machine

Purchase a new license or move one of the activations to your current machine

This article applies to:

  • Acronis True Image 2015

You are trying to activate Acronis True Image using offline activation and get this error. Select the right license file or enter the activation code manually.

Reactivating your copy of Acronis True Image 2014 or moving the installation to a different machine

Windows activation is required after restore using Acronis Universal Restore or converting a windows based partition backup to different hardware or virtual environment. This is not an Acronis issue. It is a Windows native functionality.

Introduction

Activation makes sure you are using Acronis Backup in the compliance with Acronis Licensing Policy and Acronis end user license agreement (EULA) [pdf]. In most cases, one purchased Acronis Backup license key allows protection of one physical machine.

Owners of Acronis True Image 2018 Upgrade licenses may notice the following message after entering the serial number for an old version of Acronis True Image:

"This number corresponds to other Acronis product, not Acronis True Image 2018"

Applies to:

This article applies only to Acronis True Image 2018, builds 9207 to 10410 included.

If you have Acronis True Image 2018 build 10640 or any newer version of Acronis True Image, this article does not apply.

Symptoms

You receive the following message:

You've exceeded the maximum number of activations for this serial number

You want to activate Acronis True image and provide a serial number. The serial number is accepted, but you see this error message:

Activation required! Days remaining: 30

You try to resolve the issue by clicking Resolve issue or Enter serial number, but you see this message in the further steps:

The serial number is registered to another account.

Issue

Online license activation of Acronis True Image fails if the network connection to Acronis servers is blocked in the firewall software, Windows hosts file, router settings or by Internet Service Provider (ISP).

Users of Acronis True Image 2018 and 2019 Standard can activate Acronis True Image using the offline method, as described here.

To use Acronis True Image on a Windows computer or a Mac, you need to activate it via the Internet. Without activation the fully functional product works for 30 days. If you do not activate it during that period, all the program functions become unavailable except the recovery.

You can activate Acronis True Image either on your computer or from another computer, if your computer is not connected to the Internet.

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