AcronisInfo

AcronisInfo

When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand

When you contact Acronis Support, the support professionals will usually need information about your system in order to resolve your problem and will ask you to collect a system report from your computer.

On a Windows computer

To generate a system report in Windows:

When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Report at hand

If there is an issue with correct installation of Acronis software, then it can be useful to send an installation log along with the request for support

AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Acronis Scheduler report, Acronis Disks Report and list of user’s Active Directory groups