Acronis Cyber Infrastructure

Acronis Cyber Infrastructure: Alert "Cluster has reached X% of licensed storage capacity" appears unexpectedly

Symptoms

The following alerts may be observed in WebCP > Monitoring > Alerts of ACI cluster:

Cluster has reached 80% of licensed storage capacity
Cluster has reached 90% of licensed storage capacity

Meanwhile on WebCP > Settings > Licenses pane, it can be seen that licensed capacity is consumed for less than 80%.

Cause

Issue in product.

Acronis Cyber Infrastructure: How to re-create lost Backup storage with existing NFS backend

Introduction

The main goal of the operations below is to re-create Partner-hosted backup storage registered in Acronis Cyber Protect Cloud in case of the following scenario:

Acronis Cyber Infrastructure: cluster update to version 5.2 start fails with 'shaman target is disabled on the following nodes' message

Symptoms

On attempt to perform cluster update the following error message appears as result of eligibility check:

shaman target is disabled on the following nodes:
node-hostname1
node-hostnameN

Manual check of shaman.target shows on the listed node(s) shows that it is disabled indeed:

Acronis Cyber Infrastructure: Failed update to version 5.1: "error while scan configs: 'abgw-address' is missing" error

Symptoms

Update of Acronis Cyber Infrastructure to version 5.1 fails on stage of updating "Management panel and Compute API". Error message is "Failed to do post-update actions".

In logs of Management Node following error message can be observed during period of update: