Add the NETWORK SERVICE user to the %temp% folder with Full control permissions to solve the issue

Port and hostname that Acronis Internet Security Suite 2010 Antivirus needs to have access to

Network cannot be accessed from a machine booted from Acronis Bootable Media

Allow "System" rule 35 for Remote Desktop access

Allow the Network access for VMware Adapter on the "Network" tab

When installed on the same machine with PC Angel, Acronis products either crash or cannot access hard disk drives

Access your account from the product under Vaults -> Personal and view the backup

Try solving the issue by increasing the IRPStackSize value

If you are providing the correct password and Acronis True Image errors out with "The password does not match", please reinstall the product to resolve the issue

This is an issue with the Virtual Machine Manager (virt-manager)

Check the article for all possible solutions

The port is chosen at random, the hostname is, and the Firewall exception is "Acronis Sync Agent Service"

Acronis True Image and Acronis Backup & Recovery cannot access FTP servers that do not confirm transfer completion after the LIST command or do not support MLST and MLSD commands

Unmount any backups that you have or reboot the machine to solve the issue


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When setting up recovery to the original location on a network share, explicitly specify the access credentials

How to set up user permissions on centralized vaults


1.You select a mapped public network share as a backup destination

2. Acronis True Image requests credentials for accessing public network share


Issue in the product