AB - Recovery

How to make the system initialize USB mouse and keyboard if they do not work after restoring to dissimilar hardware

Instructions on how to troubleshoot problems after recovery

This article applies to:

  • Acronis Backup (Acronis Backup & Recovery)

Introduction

Sometimes a recovery process seems to work without any visible problems, but the resulting files after recovery are not complete and/or are corrupted. This article will explain the process to troubleshoot this issue. 

Solution

Depending on what was being recovered, please choose the correct section:

Collect information for investigation of Linux operating system lockups.

Operating system may hang under specific circumstances. To identify the exact cause, it is necessary to analyze Acronis System Report and a kernel dump.

Always make sure you have the latest build of the product (if it's possible).

This article provides instruction for troubleshooting recovery and conversion to virtual machine failures in Acronis Backup (Acronis Backup & Recovery).

Follow these steps to troubleshoot the recovery and conversion to virtual machine:

Instruction on how to troubleshoot and resolve issues with Acronis Universal Restore or Acronis Universal Deploy

About Universal Restore and Universal Deploy

Universal restore technology is intended to provide ability to boot operating system after migration to dissimilar hardware. Most common issues are related to non-bootable operating system after restore with Universal Restore.

Symptoms

Product may hang under specific circumstances.

There are 2 types of hanging:

During Exchange data recovery with Acronis Backup Advanced you may encounter one of the following problems:

Errors during recovery can happen for a number of different reasons and this article will help troubleshoot and resolve such issues. 

Prerequisites

If you are having any sort of issue during recovery, always validate the archive as the first step. If validation find a problem with your archive please follow the instructions in this article.

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