5nine Cloud Security

Acronis Cloud Security: How do I change default virtual machine security settings in Acronis Cloud Security?

Issue

I want to change the default virtual machine (VM) security settings in Acronis Cloud Security product. How do I do that?

Acronis Cloud Security: What are my options for configuring Virtual Firewall Rules in Acronis Cloud Security?

Issue

I want to configure virtual firewall rules in Acronis Cloud Security. What options do I have?

Resolution

There are three basic types of virtual firewall rules in the Acronis Cloud Security product:

Acronis Cloud Security: How do I add, edit or delete a Virtual Firewall Rules Templates in Acronis Cloud Security?

Issue

I want to add, edit or delete a virtual firewall rules templates in Acronis Cloud Security. How do I do that?

Acronis Cloud Security: How do I add a tenant in Acronis Cloud Security?

Issue

I want to add a tenant in Acronis Cloud Security. How do I do that?

Resolution

1. To add the new tenant, right-click Tenants>Add Tenant.

2. When the New Tenant dialog box opens, select Common tab and enter name for the new tenant.

Acronis Cloud Security: How do I configure the virtual machine settings in Acronis Cloud Security?

Issue

I want to configure the virtual machine settings in Acronis Cloud Security. How do I do that?

Resolution

To configure the virtual machine (VM), select a VM in the object tree and click on the VM Settings from the menu or right-click on the selected VM and select the VM Settings. The following dialog box will display:

Acronis Cloud Security: How do I create a User Defined Rules Templates in Acronis Cloud Security?

Issue

I want to create a User Defined Rules Templates in Acronis Cloud Security. How do I do that?

Acronis Cloud Security: How do I add IP virtual firewall rule in Acronis Cloud Security?

Issue

I want to add IP virtual firewall rule in Acronis Cloud Security. How do I do that?

Resolution

To add IP virtual firewall rule, select one of the following entities from the object tree:

Acronis Cloud Security: How do I apply a User Defined Rules Template in Acronis Cloud Security?

Issue

I want to apply a previously created User Defined Rules Template in Acronis Cloud Security. How do I do that?

Resolution

To apply a previously created User Defined Rules template, select one of the following entities in the object tree:

Acronis Cloud Security: Which virtual firewall rules do I need to configure to allow ping traffic to and from a virtual machine in Acronis Cloud Security?

Issue

I want to configure virtual firewall rules to allow ping traffic to and from a virtual machine (VM). How do I do that?

Resolution

To allow ping to and from a VM, the following firewall rules must be added:

Acronis Cloud Security: Which virtual firewall rules do I need to configure to allow access on the virtual machine that is an Internet Information Services Web Server in my Acronis Cloud Security product?

Issue

I want to configure virtual firewall rules to allow necessary access on the virtual machine (VM) that is an  Internet Information Services (IIS) Web Server. How do I do that?

Resolution

To allow necessary access on the VM that is an IIS Web server, the following rules must be added: 

Acronis Cloud Security: How do I configure Deep Packet Inspection on HTTP and DNS packets in my Acronis Cloud Security product?

Issue

I want to configure Deep Packet Inspection (DPI) on HTTP and DNS packets in my Acronis Cloud Security product. How do I do that?

Short Description

DPI allows the data portion of the network packet to be examined and either allow or deny the packets based on DPI rules configured for HTTP and DNS traffic, even after the network packet is allowed by the existing virtual firewall rules.   

Acronis Cloud Security: How do I view the current virtual firewall log records in my Acronis Cloud Security product?

Issue

I want to view the current virtual firewall log records in my Acronis Cloud Security product. How do I do that?

Resolution

To view the current virtual firewall log records for a selected virtual machine, click Load Log from the Firewall tab. The log records will be displayed in the lower part of the main window:

Acronis Cloud Security: How do I import Windows firewall rules for the virtual machines and Hyper-V hosts into Acronis Cloud Security?

Issue

We are deploying Acronis Cloud Security product in our environment and I want to import all my Windows firewall rules for virtual machines (VM) and Hyper-V hosts into Acronis Cloud Security. How do I do that?

Acronis Cloud Security: How do I add, edit or delete a Virtual Firewall Security Group in Acronis Cloud Security?

Issue

I want to add, edit or delete a virtual firewall security group in Acronis Cloud Security. How do I do that?

Short Description

Acronis Cloud Security allows creation of multiple security groups in addition to the default built-in All VMs group. Security groups are designed to simplify the administration of VM security settings by applying the settings to virtual machines (VMs) with a common criteria. Each VM can be a member of several security groups. 

Acronis Cloud Security: How do I add Virtual Firewall Rule(s) in Acronis Cloud Security?

Issue

I want to add virtual firewall rule(s) in Acronis Cloud Security. How do I do that?

Resolution

To add Acronis Cloud Security virtual firewall rules, please select one of the following entities in the object tree:

Acronis Cloud Security: How do I edit a tenant in Acronis Cloud Security?

Issue

I want to edit a tenant in Acronis Cloud Security. How do I do that?

Acronis Cloud Security: How do I create a User Defined Security Groups in Acronis Cloud Security?

Issue

I want to create a User Defined Security Group in Acronis Cloud Security. How do I do that?

Acronis Cloud Security: How do I add ARP/L2 virtual firewall rule in Acronis Cloud Security?

Issue

I want to add ARP/L2 virtual firewall rule in Acronis Cloud Security. How do I do that?

Resolution

To add ARP/L2 virtual firewall rule, select one of the following entities from the object tree:

Acronis Cloud Security: How do I use the predefined templates for the firewall rules in Acronis Cloud Security?

Issue

I want to use the predefined templates for the firewall rules in Acronis Cloud Security. How do I do that?

Short Description

Predefined templates will help you select the most commonly used firewall rules (e.x., HTTP access, remote access through RDP, Telnet or SSH). 

Acronis Cloud Security: Which virtual firewall rules do I need to configure to allow remote desktop connection to a virtual machine in Acronis Cloud Security?

Issue

I want to configure virtual firewall rules to allow remote desktop connection to a virtual machine (VM) in Acronis Cloud Security. How do I do that?

Resolution

To allow remote desktop connection to a VM, the following firewall rules must be added and configured:

Acronis Cloud Security: Which virtual firewall rules do I need to configure to allow dynamic host configuration functionality on a virtual machine in Acronis Cloud Security?

Issue

I want to configure virtual firewall rules to allow dynamic host configuration functionality (DHCP) on a virtual machine (VM). How do I do that?

Resolution

To allow dynamic host configuration functionality on a VM, the following firewall rules must be added:

Acronis Cloud Security: Which virtual firewall rules do I need to configure to allow access on the virtual machine that is a MS SQL Server in my Acronis Cloud Security product?

Issue

I want to configure virtual firewall rules to allow necessary access on the virtual machine (VM) that is a MS SQL Server. How do I do that?

Resolution

To allow necessary access on the VM that is a MS SQL Server, the following rules must be added: 

Acronis Cloud Security: How do I change virtual firewall logs settings in my Acronis Cloud Security product?

Issue

I want to change virtual firewall logs settings in my Acronis Cloud Security product. How do I do that?

Resolution

To change virtual firewall log settings, open View>Log Settings from the main menu: 

Acronis Cloud Security: How do I upgrade to the latest version of Acronis Cloud Security?

Issue

I want to upgrade to the latest version of Acronis Cloud Security. How do I do that?

Resolution

If you wish to discuss your upgrade prior to rolling out, please contact the Acronis Support Team.

Once you have downloaded the latest version of the Acronis Cloud Security software, if you are not using SCVMM or WAP integration, the upgrade process is very straightforward:

Acronis Cloud Security: How do I add an user in Acronis Cloud Security?

Issue

I want to add a new user in Acronis Cloud Security. How do I do that?

Resolution

User management is found in the following drop down menu, Settings>Users Management:

 

Acronis Cloud Security: How do I get my Acronis Cloud Security vFirewall to start working again?  

Issue

vFirewall rules that were setup in my Acronis Cloud Security product are not working and I want to get them working again. How do I do that?

Resolution

If vFirewall is not in a disabled state but the vFirewall rules are still not in effect, please check to see if the Acronis Cloud Security filtering extension is enabled on the host.

Acronis Cloud Security: How do I set up the Acronis Cloud Security SCVMM Compliance Extension?

Issue

My environment is running under the Microsoft System Center Virtual Machine Manager (SCVMM) with enabled SCVMM-based logical switches and it is necessary for me to get those switches in a compliant state with the Acronis Cloud Security filtering extension. How do I do that?

Resolution

Upon installation of the Acronis Cloud Security Network Manager Plugin, perform the following steps on your SCVMM server to complete the Acronis Cloud Security Network Manager Plugin configuration and get it in a compliant state: 

Acronis Cloud Security: How do I keep my Acronis Cloud Security product's database optimized so I am not running out of disk space?

Issue

I want to ensure that my Acronis Cloud Security product's database is optimized so I am not running out of disk space. How do I do that?

Resolution

Here are the recommendations to optimize data for the Acronis Cloud Security product: 

1. From the main menu, open View >Log Settings and enable the "Do not send firewall log to central Management Service" box to cancel sending virtual firewall logs to the Management Server.

Acronis Cloud Security: How do I set up user permissions on the operations that can be performed through the Acronis Cloud Security Management Console?

Issue

I am having issues with permissions on my virtual machines (VMs) and the operations that can be performed through the Management Console. How do I fix this issue and what is the best practice to setup permissions?

Acronis Cloud Security: Why am I having issues accessing Acronis Cloud Security functions from the tenant portal but not from the admin portal?  

Issue

I have Acronis Cloud Security with Windows Azure Pack Extension (WAP). I can access Cloud Security functions from the WAP admin portal but I am not able to access the same functions in the tenant portal. How do I fix this issue?

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