Please boot your computer from the Acronis True Image Rescue disc and press F11 key after the "Starting Acronis Loader..." message appears and you get to the selection screen of the program. 
After you get the "Linux Kernel Settings" prompt, please remove the word "quiet", click the "OK" button. Select the Full version menu item to boot. Wait for # prompt to appear. Please issue the following command:

   sysinfo|more

The first page of the Linux system information will be brought to the screen. You can use Space key to scroll to the next page. Please use a digital camera to make screenshots of all the output screens. Send the captured information to us.