Please boot your computer from Acronis Bootable Rescue disc and press F11 key after the "Starting Acronis Loader..." message appears and you get to the selection screen of the program. After you get the "Linux Kernel Settings" prompt, please remove the word "quiet", click on the "OK" button. Choose the Full version item to boot. Wait for # prompt to appear. Issue the following commands: #asamba dhcp -n #mkdir /tmp/mount #asamba mount /tmp/mount Where is the ipaddress of the machine with the share is the name of the machine is the name of the share on the machine is the name of the user and should be specified as 'domainname/username' or 'machinename/username', make sure that you include the single quotation marks You may get some messages. At this point issue the following commands to make sure that it was mounted properly. #cd /tmp/mount #ls Then get the necessary Acronis Linux Report: #sysinfo > /tmp/mount/sysinfo.txt #umount /tmp/mount/