To get Support go to the Acronis website - you should be automatically redirected to the local web-site according to your location. If not - then please choose the local web-site from the Choose your region menu at the top. After that go to the "Support" tab -> "Customer service and support".

Welcome to Acronis Customer Service and Support Portal. Here you can use our self-help resources and contact Acronis Support.

You want to quickly find a solution, a how-to guide, documentation or the newest product update

Select a product or product family to find how-to guides and solutions for known issues:

You can also download latest product updates, retrieve a lost serial number, submit feedback, find documentation for our products or post your question in Acronis Community:

Or browse the Knowledge base:

You have an Acronis product and want to contact support

1. Click Contact Support:

   

2. Select Technical assistance:
   
3. Log in to your account:
   
4. Navigate to the Support tab:

   

5. Select Technical assistance:
   
6. Select an available option:
   

You don't have an Acronis product yet and have a question

1. Click Contact support:
   
2. Select Trial/Pre-sales/Licensing question:
   
3. Select an option:
   

You want to see your open tickets

1. Log in to your Acronis account.
2. Click the profile icon, and then click Support requests: