To get Support go to the Acronis website - you should be automatically redirected to the local web-site according to your location. If not - then please choose the local web-site from the Choose your region menu at the top. After that go to the "Support" tab -> "Customer service and support".
Welcome to Acronis Customer Service and Support Portal. Here you can use our self-help resources and contact Acronis Support.
You want to quickly find a solution, a how-to guide, documentation or the newest product update
Select a product or product family to find how-to guides and solutions for known issues:
You can also download latest product updates, retrieve a lost serial number, submit feedback, find documentation for our products or post your question in Acronis Community:
Or browse the Knowledge base:
You have an Acronis product and want to contact support
Check your support options in List of support options for Acronis products.
- Click Contact Support:
- Select Technical assistance:
- Log in to your account:
- Navigate to the Support tab:
- Select Technical assistance:
- Select an available option:
You don't have an Acronis product yet and have a question
- Click Contact support:
- Select Trial/Pre-sales/Licensing question:
- Select an option:
You want to see your open tickets
- Log in to your Acronis account.
- Click the profile icon, and then click Support requests: