Old Versions

Technical Questions & Known Solutions

Acronis Product Fails to Back Up a VMware Virtual Machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"

Acronis True Image 2017: how to change Acronis Drive letter

Acronis software: Samsung SSD NVMe PM951 Is Not Detected by Linux-Based Bootable Media

Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer

Acronis Backup: backup fails with "Failed to Connect to the Process"

Acronis True Image: Installation Fails with "Another installation is already in progress"

Acronis True Image: troubleshooting slow PC boot after Acronis True Image installation

Acronis Backup: backup fails with 'The shadow copy provider had an unexpected error while trying to process the specified operation'

Acronis True Image Errors Out with “Unable to create volume snapshot”

Acronis True Image 2017: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image 2015: Required User Permissions

First Cloud Backup Is Slow

Acronis Backup Creates a Temporary File During Snapshot

Acronis Backup: backup completes with warning "Link target was not backed up" or "The file is out of backup scope"

Acronis Software: installation fails with "MainEngineThread is returning 1603" or "MainEngineThread is returning 1618"

Acronis Backup: "Backup/Activity is not responding" alert

Acronis Backup: "There hasn't been a successful backup for more than X days" alert

Acronis True Image 2016: "You've exceeded the maximum number of activations for this serial number"

Acronis Backup Software Creates Large Incremental or Differential Backup Archives

Acronis True Image 2016: Sending E-mail Notifications to Gmail Fails

Acronis Backup & Recovery: Sending E-mail Notification Fails with 0x014F0020+0x014F0015

Acronis True Image 2015: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image 2017: Activation Fails with "Sorry, the serial number couldn't be checked. Try again later."

Acronis True Image: "This kernel requires the following features not present on the CPU: pae" Error

Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files

Acronis Backup Software: "Failed to create volume snapshot"

Acronis Backup: "Backup did not start" alert

Acronis True Image: only 2 TB of space are available on a disk larger than 2 TB after disk cloning or backup restoration

Acronis software: *.OST-file is not backed up

Acronis True Image 2015: Bootable Media Created by Universal Boot Media Builder Contains Trial Version of Acronis True Image

Acronis Products: Installation Log Shows Message "Failed to grab execution mutex. System error 258."

Acronis True Image Errors Out with "Access to the file or folder is denied"

Acronis True Image 2017: Backup Fails with "Failed to enumerate directory"

Acronis Backup & Recovery 11: "Failed to detect GRUB loader. An invalid Sector Size"

Acronis Backup Cloud: machine is offline in Backup Management Console

Acronis True Image: Rescue Media Creation Fails with "Unable to format media"

Acronis Backup and Acronis True Image Cannot Be Installed on the Same Machine

Acronis Products May Stop Working after Upgrading the Operating System to a Newer Version

Acronis Backup: Scheduled Backup Plan Issues Caused by Antivirus Software

Acronis True Image: How to Create a Shortcut for a Backup Task

Acronis True Image: "You have entered an incorrect e-mail or password"

Acronis Backup 11.5: Backup Fails with 'The semaphore timeout period has expired'

Acronis Backup: Do Not Run Acronis Managed Machine Service under the Local System Account

Acronis Backup: "Backup status is unknown" alert

Acronis True Image: E-mail Notifications to Yahoo or to Outlook/Live/Hotmail Fail with "An unknown error has occurred"

Acronis Backup: "Subscription license will expire soon/expired" alerts

Acronis Backup Advanced: Connection to Acronis Agent Fails with "Failed to establish local connection"

Acronis True Image: "The serial number is incorrect" error

Acronis True Image 2015 and 2014: The Serial Number Is Incorrect

Acronis Backup Software: Slow Windows Shutdown or Restart

Acronis Backup 12: backup of virtual machines fails with "The management server is not available for more than 30 days"

Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"

Acronis Backup & Recovery 11: The Acronis Managed Machine Service and Acronis Storage Node Service Unexpectedly Stop After Updating to Build 17437

Acronis True Image 2017: TrueImageHomeService.exe causes high CPU usage

Acronis Backup Software: VSS Backup Fails with "Failed to create volume snapshot" on a Machine with Microsoft SQL Server 2000

Acronis True Image Home Errors Out with "Failed to open data stream" on Consolidation

Acronis Backup: "Quota almost reached" alert

Acronis Backup & Recovery 11: Backup Fails with "Failed to read the snapshot" and 0x0010C45A+0x0000FFF0

Acronis Backup: "Failed to send message" and Error Code 0x014F0020+0x014F001D

Acronis True Image Errors out "No activation ID found in the license file"

Acronis Backup 12: Backup Fails with "All items specified for backup do not exist."

Acronis Backup Advanced 11.7/11.5: MS Exchange Database Backup Fails With "An Error Has Occurred in Extensible Storage Engine Api. Error Code: -1018; Description: 'Jet_Errreadverifyfailure, Checksum Error on a Database Page'"

Acronis True Image 2015: Backup Fails with 0x01E50023+0x000B03E9+0x0004000F+0x00040011

Acronis True Image 2016: Windows Update 3033929 Is Required for Installation on Windows 7 (64-bit)

Acronis Software: Operation Fails with "The activity state has been repaired after unexpected failure"

Acronis Backup: application backup fails with "The device is not ready"

Acronis True Image 2017: Archiving of Files Larger Than 4GB to FAT32 Disk Fails

Acronis Backup for VMware: Exchange-Aware Backup Fails with "VSS metadata is missing or corrupt"

Domain Controller Cannot Start after Restore

Acronis True Image: Option "Wake up the sleeping/hibernating" is not available

Boot from Acronis PXE Server Fails with "Acronis Loader fatal error: At least 512 Kb of conventional memory required to start Acronis Loader"

Acronis True Image: E-Mail Notification Fails with 0x0064022B+0x0000FFF0+0x80070008

Acronis True Image: Web Restore page is empty or error "The server is not available at the moment" occurs

Folder Exclusion in Acronis Backup & Recovery Does Not Work without the Closing Slash

Acronis Backup 11.7/11.5/11 Errors Out with "A problem with licenses has occurred" or "Feature is disabled"

Acronis Backup: Shutdown Post-Backup Command Prevents Other Tasks in Plan from Executing

Acronis Backup Cloud and Acronis Backup 12: how to preserve original machine ID when re-adding deleted machine

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Installation on Debian fails with "Could not detect location of RPM database on Debian system during update"

Acronis True Image 2015: Installation fails with "Installer cannot continue because one of True Image tools is running"

Acronis True Image: backup to Acronis Cloud fails with "Write error", "Error occurred while writing the file" or "FES request failed"

Acronis Software: File Backup Fails with "The System Cannot Find the Specified Path"

Acronis Products: Backup to Cloud Fails with "Failed to resolve hostname"

Acronis True Image 2015 Errors Out with "Failed to open backup"

Acronis True Image 2015: Need to Reset Acronis Secure Zone Password after Activating Acronis Startup Recovery Manager

Acronis True Image 2015: Acronis Universal Boot Media Builder Errors out with "Cannot load required components"

Acronis Backup: "Active Protection service not working" alert

Acronis Backup: Acronis Active Restore Does Not Support GPT Disks

Acronis Backup: backup fails with "VSS writer 'SqlServerWriter' with class ID 'A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A' has failed to process the snapshot"

Acronis Backup 11.7/11.5: Backing Up to Removable Devices with Regular Drive Swaps

Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Missing Drivers

Acronis True Image 2015: Installation Fails with "The Windows Installer Service could not be accessed"

Acronis products: "Acronis Cloud Storage Subscription is 100% full" email messages while free space is available

Acronis Backup 11.5: Backup Fails with Error "There is no metadata for archive"

Acronis Bootable Media Does Not Detect HP Smart Array B110i, B120i, B140i, B320i SATA RAID

Acronis Backup 11.5: Backup of Hyper-V VMs Fails when Media Components Are Selected in Backup Options

Acronis Backup: "Machine is offline for more than X days" alert

Acronis Backup 11.7/11.5: "Uninstall Acronis Backup" Does Not Remove Acronis PXE Server

Acronis Backup Advanced: Connection to Acronis Agent Errors Out with 0x00AF0014+0x00AD0003+0x00030002+0x0000FFF0+0x80070002

Acronis True Image 2016: "Load library failed with error 1114"

Acronis True Image: Installation Fails with 0x00620002+0x0000FFF0+0x80070641

Acronis Backup Advanced: "Failed to establish connection using the specified credentials"

Acronis Products: After Running of Uninstallation of Acronis Product the Entry in Software List Remains.

Acronis True Image: credentials are not accepted at acronis-upgrade.de

Acronis True Image 2017: Installation Fails with "Subkey cannot be found"

Acronis Backup Advanced 11.7/11.5: Update of Acronis Management Server Fails with "'User' is not a valid login or you do not have permissions"

Acronis Small Office: Server Cloud Backup: Acronis Backup & Recovery Installation Fails if Small Office Backup Is Running

Acronis True Image: "Invalid media. Provide another media and try again."

Acronis Backup Advanced 11.7/11.5 for Exchange: Replication Fails on CCR Cluster after Storage Group Recovery

Acronis Product Does Not Prompt to Use Acronis Universal Restore

Acronis True Image: backup to Cloud fails with "Cannot open the encrypted stream" on Windows

Acronis Software: Windows Update History Is Not Available after Restore

Acronis Backup: Backup fails with "Access to the file is denied"

Acronis True Image 2015: Installation Fails with "Could not write value to key"

Acronis Backup 12.5 and 12: logging in to the backup console fails for a user without a password

Acronis True Image: E-Mail Notification Fails with "Mail server error"

Acronis Backup: "Failed to send message"

Acronis Nonstop Backup Pauses

Acronis Backup & Recovery 11.5: Connection to Agent Fails with "The requested license holder cannot be found" caused by incorrect credential storage information

Acronis products: 'Occupied space' value shows 0 or incorrect size

Acronis True Image Errors Out with "Acronis Scheduler service fails to start"

Acronis Backup Advanced 11.7/11.5 : No Shortcut Icon on Desktop and only Uninstall Option under Programs after Installation

Acronis Backup 11.7/11.5: Backup on Windows XP Fails with Error 'Failed to Create Volume Snapshot' If MS SQL Server is Installed

Acronis Backup: recovery of a Windows Server 2008 hangs at 88%

Acronis Backup 11.7/11.5: Cataloging fails with "SQLite database file is likely to be corrupted. The database will be re-created."

Acronis True Image 2017: Backup to Acronis Secure Zone Fails with "Error occurred while opening the file"

Acronis Backup Cloud / Acronis Backup Service: How To Change vCenter/ESXi User

Acronis True Image 2017: Internet Connection Lost At Acronis True Image Startup

Acronis Products: During Backup or Recovery Operation the Hard Drive Is Grayed out When Using Intel Smart Response Technology

Acronis Disk Director 11 Throws Errors in Application Event Log (Source: SideBySide, Event ID: 33) on Windows 7/2008 R2

Acronis Backup 11.7/11.5: Command 'Cataloging Data' Has Failed

Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"

Acronis Disk Director 11: Impossible to Leave Free Space Before When Resizing Dynamic Volume

Acronis Backup 11.7: Apache vulnerability and Acronis Web Server service

Acronis True Image 2015 for Mac Does Not Notify about Necessity to Re-Activate FileVault2 Encryption after Recovery

Acronis Backup (Advanced) for VMware: Enabling CBT for vSphere 6 Virtual Machines May Lead to Inconsistent Backups

Acronis Backup Advanced 11.7/11.5: Single-pass Backup Fails with "Cannot get the instance path from Microsoft SQL Server"

Acronis Backup & Recovery: Sending A Test E-mail Message Fails

Acronis Backup & Recovery 11: An Attempt to Mount an Archive in Read-Write Mode from a Read-Only Network Share Fails

Acronis True Image: Windows Automated Installation Kit for Vista Is Not Supported

Acronis Backup Advanced: Connection to Remote Component Fails with "Failed to establish remote connection: Remote connections are disabled."

Acronis Products: Applications Build on ESENT Running on Windows Vista, Windows Server 2008 and Windows 7 may not work correctly after restoring or cloning to a drive with different physical sector

Acronis True Image for Mac: Impossible to Save a Backup to a FAT32 Disk

Acronis True Image for Mac 2015: after restore data in iCloud is brought to the state of the backup time

Acronis True Image 2016: Compatibility Issue on Windows 10 PCs with Intel And/Or NVIDIA Video Cards

Acronis Backup & Recovery 11: Resize Is Unavailable When Restoring from CD/DVD/Tape

Acronis Backup: Installation of Agent for Windows Fails with Error "Failed to start service tib_mounter with status 1058"

Acronis True Image 2014: File Versions In File Backup In Zip Format Cannot Be Opened

Acronis Backup 11.7/11.5: Archive Cleanup fails with "Failed to find the backup"

Acronis Backup: Installation Fails on Read-Only Domain Controller

Acronis True Image does not support Storage Spaces

Acronis Backup Advanced: Bootable Agent Cannot Be Added to Acronis Management Server

Acronis True Image: "You have conflicting subscriptions"

Acronis Backup & Recovery: Connection to Local Machine Errors Out with Error Code 0x00AD0003+0x00030002+0x0000FFF0

Acronis True Image 2015: Update Blocked by Avast Antivirus

Acronis Backup 12: Adding Local Machine to Management Server Fails during Upgrade from Acronis Backup 11.7

Acronis Backup & Recovery 11: Incremental Backup Task with Different Data Type Fails

Acronis True Image 2017: Backup Version Creation Time Is Missing When Recovering from Nonstop Backup (Localized Versions)

Acronis Backup 11.7/11.5: E-mail Notification Fails with "response : 535 5.7.3 Authentication unsuccessful"

Acronis Backup & Recovery 11: Upgrade Serials Cannot Be Used with Acronis Backup & Recovery 10 Serials on Linux

Acronis True Image for Mac: Any Link in the Product Always Opens in Safari

Acronis Backup Advanced: Connection Errors Out with "Required Service is Unavailable" and Error Code 0x00AD0003+0x00030431

Acronis Backup & Recovery: Restore or Validation Fails with 0x00A10007

Acronis True Image 2017: Backup fails with the error message "Failed to resolve the proxy address"

Acronis Backup Advanced for Exchange: Backup, Restore, Or Browse Fails with Errors

Acronis Product Freezes the System Due to Drivers Conflict

Acronis Backup & Recovery 11: Disks and Volumes Are Not Shown in "What to backup"

Acronis Backup Cloud / Acronis Backup Service: Backup Fails with "Job registry is being stopped at the moment"

Acronis Backup 12.5/12 and Acronis Backup Cloud: "The storage quota is exceeded"

Acronis Backup Advanced Errors Out with "Invalid Address Was Specified"

Acronis Backup 12: "Functionality is not available under the assigned license" error

Acronis SharePoint Explorer Fails with "The attempted operation is prohibited because it exceeds the list view threshold enforced by the administrator" during Extraction

Acronis Backup 11.7/11.5 and Acronis Backup & Recovery 11: Restore Wizard Shows Not More Than 5.000 Files

Acronis Backup Advanced 11.7/11.5: Single-Pass Backup of Multiple SQL Databases Fails with "Unknown Win32 error"

Acronis Backup: "Failed to check the license key. The key is disabled"

Acronis Backup: Backup Fails with "Cannot back up virtual machines of the ESX/ESXi server because the "vStorage APIs" feature is not installed on the server"

Acronis Backup Advanced: Installation of Agent for Hyper-V Fails with "Error 2203. The process cannot access the file because another process has locked a portion of the file."

Acronis Products: installation fails on Windows Server SBS 2003 or Windows XP

Acronis Backup & Recovery 11: Mouse and Keyboard Do Not Work in Acronis Loader on Hyper-V

Acronis True Image 2015: Unable to Browse Backups of Network Shares in Cloud Storage from Mobile Devices

Acronis Backup: manual registration of backup agent fails with “Failed to encrypt data. The system cannot find the file specified”.

Acronis True Image 2014: Synchronization Fails with "Not enough free space on Acronis Cloud to upload file or folder"

Acronis Backup Advanced 11.5: Violation of UNIQUE KEY constraint 'PK_Slice'. Cannot insert duplicate key in object 'dbo.Slice'.

Acronis Backup & Recovery 11: "An error occurred while deserializing the composite value. Object 'Root.second' is not of type 'Composite'" error"

Acronis True Image 2014: "Too many activations" Error

Acronis Backup: Microsoft Linux Integration Services Version v3.2 for Hyper-V Are Not Supported

Acronis True Image 2014: Insomnia Software Prevents Shutdown

True Image 2013 by Acronis: Cloning Fails with “Error Code: 10 'File System Error Is Found' with Extended Code: 458,776 'Mft Bitmap Corrupted”

Acronis Backup: E-mail Notification Sending Fails with "Authentication not enabled - SMTP authentication failed"

Acronis Backup Advanced: Do Not Set "Eject Tape after Successful Backup" when Backing Up Multiple Machines

Acronis Backup: "Deployment has failed: task ID is empty"

Acronis Backup 11.7 Bootable Media boot issue on MSI Notebooks

Acronis Backup & Recovery 11: "Rename", "Delete" or "Create folder" Do Not Work on FTP Server

Acronis Backup for VMware 9: Application-Aware Backup of VM Running Windows Small Business Server Fails with "Insufficient rights"

Acronis Backup & Recovery 11: Sector-by-Sector Backup of Non-Initialized Disk from Windows Is Not Supported

Acronis Backup: Include Domain when Specifying Credentials for RHEV Manager

Acronis Backup Advanced: Remote Connection Errors Out with 0x00AD0003

Acronis Backup Advanced: Removing Incomplete Activities and Backup Plans with False Status on Acronis Management Server

Acronis Backup Advanced 11.7/11.5 for Exchange: Cannot Select Items to Back Up with "An error has occurred while getting the configuration of the Exchange organization"

Acronis True Image 2016: System Disk Runs Out of Space

Acronis Backup 11.7/11.5: "Cannot back up this virtual machine because it is replicated"

Acronis Backup 11.7/11.5 for Linux: Installation Fails with "Segmentation Fault"

Acronis True Image Echo: My Computer Option Is Grayed Out When Trying to Back Up Remote Machine

Acronis Backup Advanced 11.7/11.5: How to Uninstall a Component Remotely on Multiple Machines

Acronis Backup Advanced: Do Not Set "Overwrite a tape in the drive when creating a full backup" when Backing Up Multiple Machines

Acronis True Image 2015: Impossible to Change Backup Destination after Original Destination Becomes Inaccessible

Acronis Backup Software: backup fails with "Failed to read the snapshot"

Acronis vmProtect 7: Hosts Take Incorrect Number of Licenses

Acronis Backup: Installation of Acronis Agent Fails with "CertificateUri is null"

Acronis Backup Advanced: Connection Attempt Fails with "Only Acronis Agent Core is installed"

Acronis Backup Advanced 11.7/11.5: .lck and .tib Files Are Locked after Using SharePoint Explorer

Acronis Backup Advanced 11.7/11.5 for Exchange: Transaction Log Backup Fails with "The log file sequence is inconsistent. A hole is detected between log file numbers 243 and 469"

Acronis True Image Errors Out with 0x00640231+0x0090000D+0x00900014+0x00040011

Acronis True Image Cloud on Mac: Files Larger than 2GB in Acronis Archive Cannot Be Browsed or Copied

Acronis Backup Advanced 11.5: Connection to Storage Node Fails if NIC Was Replaced

Acronis Backup Advanced 11.7/11.5: Backup Fails with Error 'Cannot resolve any inclusion rule'

Acronis Backup & Recovery 11.5: Installation on MS Windows 2000 Fails with “The Procedure Entry Point ClusterNodeGetEnumCount Could Not Be Located in the Dynamic Library Clusapi.Dll”

Acronis Backup to Cloud: Backup Fails with "Acronis Online Backup Storage has overflowed"

Acronis True Image for Mac: Backup to Share Fails if Computer Goes to Sleep

Acronis Backup for VMware 9: Application-aware backup of VM running SQL server fails with "Cannot read file as xml" error

Acronis Backup Advanced Fails to Add Agent to Acronis Management Server during Installation

Acronis True Image 2016: BSoD in Safe Mode

Acronis True Image: generic volume shadow copy is left in Windows Device Manager after running a backup with enabled VSS

Acronis Backup 11.5 for Linux: Installation on Debian Fails with "Cannot execute binary file"

Acronis Backup 11.5 Update 1: Browsing Network Share Hangs

Acronis Backup 12: disk-level backup under bootable media to an USB drive fails

Acronis Backup for Linux: Issues Caused by Red Hat Kernel Bugs

Acronis Backup 11.7/11.5: Uninstallation Does Not Remove Log Files

Acronis True Image 2017: Touchscreen Does Not Work Under Bootable Media on Surface Pro 3

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Installation Fails with "Enable outgoing connections to the following ports: https://baas.acronis.com:443"

Acronis Backup & Recovery 11: Remote Installation Fails If There Is Acronis Upgrade Tool Installed

Installation of Acronis Products in Windows Creates Temporary Files in %TMP% on System Partition

Acronis Backup 11.5: Acronis True Image Echo Enterprise Server License Key is not Accepted as Base License for Upgrade

Acronis Backup: After Restoring Red Hat Enterprise Linux 4.6 x64 into an Red Hat Enterprise Virtualization Virtual Machine Booting Fails with Kernel Panic

Acronis Backup & Recovery 11: Vault Statistics Is Not Refreshed Automatically

Acronis Backup & Recovery 11: Bootable Media: Restoring Disk Backup into Original Location on ESX(i) 4.0 and 4.1 Fails with "Failed to copy disks"

Acronis Backup Advanced 11.7/11.5: Installation of Management Console Fails with Error "Failed to get VMware Client plugins path."

Acronis True Image 2014: Installaton Fails with Rollback

Acronis Backup Cloud / Acronis Backup Service: Backup Fails with "Failed to save the archive metainfo. You either do not have write access to the folder or it is unavailable at the moment."

Acronis Backup to Cloud: Backup Fails with "Please check the backup archive password that is specified in the task script"

Acronis Backup: Mounting of a Windows Share Can Fail with "Device not ready" or "Input/output error"

Acronis Backup Advanced: Adding Machine to Management Server Fails with "Failed to migrate data to license server"

Acronis Backup & Recovery 11: Backup Fails with "The specified module could not be found"

Acronis Backup: Disk Backup with Acronis VSS Provider Fails on Windows SBS and domain controllers

Acronis Backup Advanced 11.5 or Acronis Backup & Recovery 11: "Failed to connect to the storage node. Certificate verify failed."

Acronis Backup & Recovery 11: Installation Rollback "Failed to adjust certificates folder security."

Acronis Backup: "Validation failed" alert

Acronis True Image 2014: Backup Comments Are Not Saved in Acronis Bootable Media

Acronis Products: Installation Fails While Installing Over a Previously Deleted Product

Wake-On-LAN Does Not Work after Hard Shutdown

Acronis Software: How to Restore Files and Folders from Cloud (Web Restore)

Acronis Backup & Recovery 11: Installation over Acronis True Image Echo on Linux Removes /etc/init.d

Acronis Backup 11.7/11.5: File-level Backup Fails with "The file or directory is not a reparse point"

Acronis True Image 2017: High CPU usage by Acronis processes

Acronis Backup Advanced 11.5 for SQL: Single-Pass Backup Fails with "The value cannot be found"

Acronis Backup & Recovery 11: Scheduled Backup to USB Fails with "Failed to open the backup location"

Acronis True Image: Starting a Task While Backup Script for This Task Is Not Created or Missing, the Task Will Fail With "Error While Opening Script File"

Acronis Backup for VMware 9: Only One vCenter Can Be Registered on an Acronis Agent

Acronis Backup Advanced 11.5 for SQL: Backing up Machine with MS SQL Server 2005 Fails with “Failed to Create Volume Snapshot”

Acronis Backup to Cloud: Backup Fails with "Access is denied"

Acronis Backup Advanced: Connection to Acronis Agent Errors Out with 0x00AF0012+0x00AD0003+0x00030002+0x0000FFF0+0x80070002

Acronis True Image: "Failed to parse the license file"

Acronis Backup 11.7/11.5: Backup to Unmanaged Vault Fails If XML File Is Corrupt

Acronis True Image 2014: How to Disable "New version is available" Notification

Acronis Backup for VMware 9: "The specified delta disk format 'redoLogFormat' is not supported." error in vSphere 5.5

Acronis Backup Agent for Linux Fails to Be Installed Correctly due to GCC Versions Difference

Acronis Backup & Recovery 11: "Failed to withdraw the license key"

Acronis Backup Advanced 11.7/11.5: Creating or Opening Managed Vault Fails with "There is not enough space on the disk"

Acronis True Image Cloud: Sync Fails with Error Code 0x019203E8+0x019A4E31+0x01E7000A+0x01E70001

Acronis Backup & Recovery 11: Impossible to Select Network Share As Source for Backup

Acronis Backup & Recovery: Scheduled Backup Plan Fails with "Logon failure: unknown user name or bad password"

Acronis Backup Cloud: Backup Fails with "No backup items were resolved" or "Cannot resolve inclusion rule"

Acronis Backup: Unmanaged Vault Cannot Be Deleted if Vault Location Is Unavailable

Acronis Products: Recovery of Windows XP or 2003 from IDE to AHCI Mode Makes System Unbootable

Acronis Backup 11.7: Windows 10 Creators crashes with UNEXPECTED_KERNEL_MODE_TRAP BSOD in win32kfull.sys or win32kbase.sys

Acronis True Image 2017: Mobile Backup Shows 0% Progress

Acronis True Image 2017: mobile backup pauses when device is in sleep mode

Acronis Backup 11.7/11.5: Installation of Management Console Fails "The installation was interrupted before Acronis Backup 11.5 Agent Core could be installed."

Acronis True Image 2015: After Suspending the Backup to Cloud Operation the "Back Up Now" Button Is Disabled

Acronis Backup Advanced 11.7/11.5: Recovery of MS Exchange Database/Storage Group Fails If Committed Transaction Log Is Missing in the Backup

Acronis Disaster Recovery Service: Large incremental backup is created after the warnings "MFT bitmap is corrupted" and "Forced sector-by-sector" in logs

Acronis Backup 11.5 Virtual Edition for Hyper-V: Backup of Generation 2 Virtual Machines Fails

Acronis True Image Home 2012 Errors Out with The specified file does not exist

Acronis Bootable Media Cannot Detect Disks on Fujitsu-Siemens Esprimo V6555

Acronis Backup 11.5: VSS Snapshot of System Reserved Partition or Other Small Partition Fails with "The request is not supported"

Acronis True Image for Mac Does Not Open Automatically If You Restart Your Computer with "Reopen windows when logging back in"

Acronis Backup Advanced 11.5 for Exchange: Granular Recovery of Mailboxes Fails with 'Internal MAPI-Error. HRESULT: -2147221241'

Acronis True Image: Activation Fails with "Data in the request are incorrect"

Acronis Backup Advanced 11.5 for SQL: Single-Pass Backup Fails with “The Credentials are Invalid.”

Acronis True Image for Mac: Restoring Your Disk to a Larger One Will Increase the Size of the Recovery HD Partition Size

Acronis Backup Advanced: Remote Installation Fails With "Failed to get information about remote machine"

Acronis True Image 2015 Errors Out with "Error 0x8000FFFF: Catastrophic failure" or "File system error (65535)"

Acronis Backup & Recovery 10 Shows "Versions of the management console and agents differ" If Run with Acronis Disk Director 11 Advanced

Acronis vmProtect 6: Impossible to Add Host to Windows Agent If Acronis Backup & Recovery 11 Is Installed on The Same Machine

Acronis True Image 2017 for Mac: restoring files to original location does not overwrite existing file versions

Acronis Backup Advanced 11.5 for Exchange: Recovery of an Exchange Database Fails When the "This database can be overwritten by a restore" Option Is Disabled

Acronis Disk Director 11 Creates New NTFS Volumes with "Full control" Security Permission

Acronis Backup & Recovery 11: "Failed to create the channel" After Updating to Build 17437

Acronis Backup Advanced 11.7/11.5: Machine Does Not Perform Backup after Successful Wake-on-LAN Wake up

Acronis Backup for Linux 11.5: Backup Switches to Sector-by-Sector Mode with "Block bitmap is corrupted" Message

Acronis True Image 2014: Impossible to Back Up to Spanned/Striped Volume in Windows XP

Acronis Backup Advanced 11.5: Exchange Backup Fails with Error “a SQLite Library Error: 'Database or Disk Is Full'”

Acronis Backup & Recovery: Restoring Archives from a Centralized Unmanaged or Managed Vault Using Acronis Bootable Media

Acronis Backup: mms.exe or ams_web_service.exe crashes on Windows 10 Creators Update (build 1703)

Acronis Backup for VMware 9: ESX(i) Configuration Backup Fails with "Failed to connect to ESXi server using SSH"

Acronis Backup 11.5: "Failed to retrieve the list of available data centers"

Acronis True Image 2017 on Mac: "Request failed. Parallels Desktop is not installed" message in logs

Acronis Backup (Advanced) 11.7: Do Not Restore Backups with Version 11.5 Bootable Media

Acronis Product Cannot Create Acronis Secure Zone

Acronis Backup & Recovery: Connection Errors Out with Error Code 0x00AD0003+0x00030422

Acronis True Image 2017: System Unbootable After Incremental Restore from Incremental Slice Under Bootable Media

Acronis Backup Advanced 11.7: Installation Fails on Windows XP and Windows Server 2003

Acronis Backup & Recovery 11: Operation Fails with 0x01350003

Acronis Backup: "Backup is waiting" alert

Acronis Backup for VMware: After Upgrade from Previous Version the Backup Fails with "There is no activated subscription for account 'user@domain.com'."

Acronis Backup Advanced 11.7: multiple "Starting up database 'acronis_cms'" messages in Windows event logs

Acronis Backup & Recovery 11: "Next" Button Is Grayed Out If the Last Character In the Installation Path Is Space

Acronis True Image 2016: Update to Build 6571 Fails with "Access is denied"

Acronis Backup for VMware: Slow Incremental Backup Caused by CBT

Acronis Backup Advanced 11.7/11.5 for Exchange: Transaction Log Backup Slices are Unavailable in Archive View for Acronis Recovery for Microsoft Exchange CDP Backup

Acronis Backup Advanced: Do Not Set "Always use a free tape" when Backing Up Multiple Machines

Acronis True Image: How To Disable Notifications in Notification Area

Acronis Snap Deploy 4: Reboot Is Required to Make OS Deploy Server Compatible with Acronis Backup & Recovery PXE Server

Acronis Backup 11.7/11.5: Backup Plan Created by Administrator Is Edited or Deleted by a Regular User

Acronis Backup Advanced 11.5/11: Installation Fails with "Connection string for database acronis_cms is not found"

Acronis Backup & Recovery 11 Does Not Support File Restore from Disk Backups on Tapes

Acronis Backup: "Backup plan is canceled" alert

Acronis True Image 2014: Unchecking "Run at system startup with delay" Does Not Work

Acronis Backup & Recovery Online: Trial and Full Subscription Type Must Match

Acronis Backup & Recovery 11: File Backup Fails After Interaction Windows Is Displayed

Acronis Backup 11.7/11.5: Backup to Cloud Fails with 'The credentials for the cloud storage are incorrect' After Account E-mail Change

Acronis True Image for Mac: Impossible to Partition a Disk When Running a Backup and the Product Is Open

Acronis Products: Virtual machine backup fails with "Awaiting task 'CreateSnapshot' has failed. Reason: File is larger than the maximum size supported by datastore"

Acronis Backup & Recovery 11: Backup Displays the "Failed to get VSS metadata for backup" Warning

Acronis Backup & Recovery 11: Limitations on Working with RDX and Iomega REV Drives

Acronis Backup 11.7/11.5 and Acronis Backup & Recovery 11: vCenter Intergrations Fails with Error "Specified entry already exists"

Acronis True Image 2016 on Mac: Backup Fails with "Unsupported file type"

Acronis Backup 11.7: backup fails with "Location not found"

Acronis Backup Advanced 11.7/11.5: Unable to Detect Backups in Managed Vault under Acronis Bootable Media

Acronis True Image 2017: "Cannot Copy the Selected Disk" Error after Restoring Files from Cloud

Acronis Backup & Recovery 11: Acronis Management Server Fails to Start with "Failure Audit: Login failed for user" on Windows Server 2003

Acronis Backup Advanced: Remote Installation Fails With 0x01140002+0x01140002+0x01140005+0x00450036+0x00450004+0x0000FFF0+0x8007052E

Acronis Backup & Recovery 11: Canceling a "What to recover" Operation Produces an Error

Acronis Backup: activating a cloud subscription fails with "License key is not valid" or "Account does not have available subscription"

Acronis Backup Advanced 11.7/11.5: Mailbox Recovery of Non-Existing Linked Mailbox Fails with “The User Account for a User Mailbox Must Be Enabled.”

Acronis Backup Advanced: Acronis Management Server Causes CPU Overload

Acronis True Image 2014 Bootable Media Does Not Support File-Level Restore from Acronis Cloud

Acronis True Image 2017: Crash at Startup Due To TI-81334

Acronis Backup & Recovery 11.5: Product Shows Incorrect Dates in Scheduler When Installed on Localized Windows

Acronis Backup 11.7/11.5: Reboot Is Required after Installation on Windows XP

Acronis Snap Deploy 4: Restart Acronis Managed Machine Service After Installation Over Acronis Backup & Recovery

Acronis Backup 11.5: "Succeeded with warning" Status Is Displayed if the Task Is Stopped or Cancelled

Acronis Backup Advanced: "Failed to connect to the agent on remote machine"

Acronis True Image 2014: Impossible to Unmount or Mount Backup If the Machine Rebooted when It Was Mounted in Read/Write Mode

Acronis True Image 2015: Archives Deleted in WebRestore Still Present in Product GUI

Acronis Backup 11.7/11.5 and Acronis Backup & Recovery 11: Bootable Media with Linux-Like Representation Cannot Access NTFS Disks

Acronis Backup Advanced: Logs Are Not Present in Acronis Management Server After Re-Adding Agent

Acronis Backup & Recovery 11: Acronis Management Console Build 17318 Is Incompatible with Acronis Management Server Build 17437

Acronis Backup & Recovery 11: Acronis Startup Recovery Manager Does Not Work after the Restore of System Partition

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Backup Fails with "The system cannot find the file specified"

Acronis Backup & Recovery 11: Backup Plan Does Not Start after Editing "Run now" Scheme

Acronis Backup Advanced 11.7/11.5: Mailbox Backup Fails with "Cannot Open Public Folder or Mailbox"

Acronis Backup & Recovery 11: Clicking "Test" on a Pre/Post Command Start the mms.exe process

Acronis True Image 2015: No Restart Option During Acronis Secure Zone Creation

Acronis Backup 11.7/11.5: Automatic Conversion from Linux System Does Not Recreate LVM/RAID on a Virtual Machine

Acronis Backup 11.5: Acronis Backup & Recovery 11 License Key Is Not Accepted During Upgrade without a Universal Restore License

Acronis True Image 2016: Try&Decide Fails to Start on UEFI Systems

Acronis Cloud Backup: Backup to Acronis Cloud Storage Fails with "The certification server is unavailable"

Acronis True Image 2016: Backup Fails Because of a Time-Out or Nonstop Backup Stops Working

Acronis Backup 11.7/11.5: "Command 'Removing expired activities' has failed" Messages in Log

Acronis True Image 2014: Clicking "Exit" in Acronis Bootable Media Does Not Reboot the Machine

Acronis True Image 2015: File backup, opened by windows explorer does not allow to open or copy files

Acronis Backup 11.7/11.5: Windows Explorer Hangs on a Drag&Drop Attempt of a Large Amount of Files

Acronis Backup Advanced 11.5 for Exchange: Installation of Agent for Exchange or Backup operation Fails Because of Outdated MAPI CDO

Acronis Backup Advanced 11.5: Tape Used by GFS Plan Cannot Be Used for Another Backup Plan

Acronis Backup 11.5: Backup Fails with "Archiver "MsExchangeArchiver" of the version 2 is not supported"

Acronis Backup & Recovery 11: "Error: Routine failed to serialize result"

Acronis Backup Displays "This program might not have installed correctly" during Installation on Windows 7 x64 or Windows Server 2008 R2 x64

Acronis Backup Advanced 11.7/11.5: Incorrect Automatic Deployment of Virtual Appliance to ESXi Host with Multiple VM Networks (vCenter Environment)

Acronis True Image for Mac: Remaining Space on Cloud Does Not Change during Backup

Acronis Backup & Recovery 11: You Cannot Install an Agent into Guest OS if the Host Has a License Tied to It

Acronis True Image Cloud on Windows: Files Larger than 4GB in Acronis Archive Cannot Be Browsed or Copied

Acronis Backup & Recovery 11: Keyboard Does Not Work in Acronis Bootable Media Boot Menu in RHEV Environment

Acronis Product Fails to Validate Backup with "Insufficient system resources exist to complete the requested service"

Acronis Backup Advanced 11.7/11.5 for VMware: Mounting Image Fails with "There are no letters available. Free up a letter and try again."

Acronis Backup 9 for VMware: VM Hardware Version Is Changed during Restore or Replication

Acronis Backup Advanced 11.5: Virtual Hardware Settings Are Not Recovered on Virtual Machine

Acronis True Image 2015 for Mac: Re-Login into Acronis Account Needed after Update to Build 6030

Acronis Backup & Recovery 11: Backup Plan to Online Storage Fails with "Brand account invalid credentials"

Acronis Backup 11.5: Backup/Recovery Using Linux-based Bootable Media on PXE Fails with "A problem with licenses has occurred."

Acronis True Image 2017 Patch 5555

Acronis Backup Advanced: Remote Installation Fails With 0x01140002+0x01140016+0x01140005+0x00450036+0x0045000E+0x0000FFF0+0x80070005

Acronis Backup Cloud / Acronis Backup Service: backup exclusions do not work for Linux machines

Acronis True Image 2014: Mounting an Image Hangs if ESET NOD32 Is Installed

Acronis Backup & Recovery 11/11.5 Errors Out with "Failed to get list of registered packages"

Acronis Backup & Recovery 11: Recovering to Original Location on Network Share Shows User Name and Password Warnings

Acronis Backup 11.7/11.5: Only NFS Shares Are Shown while Browsing NAS

VSS Locks Partition after Running a Backup

Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Restricted Installation of Devices

Acronis True Image 2017: List of Shared Folders on NAS Is Empty

Acronis Backup: Backups Subject to Deletion Are Marked with a Trash Can or Red Cross and Not Deleted

Acronis Disk Director 11 Advanced: "Cannot connect to localhost" After the Installation of Acronis Backup & Recovery 10

Acronis Backup 11.5: Conversion to VM Requires User Interaction with “Device driver ‘PCI\VEN_1000&DEV0030&SUSSYS_00000000&REV_01’ for Windows Server 2012 R2 cannot be found”

Acronis Backup Advanced 11.5 for Active Directory: Backup Fails with "Failed to get information about SYSVOL"

Acronis Backup: The "When there is insufficient space while backing up" Option Does Not Support FTP/SFTP

Acronis Backup 11.7/11.5: Acronis Startup Recovery Manager Does Not Load from a GPT Disk

Acronis Backup Advanced 11.7: Accessing Managed Vault Fails with "Locations are not initialized yet" or "The vaults are not initialized yet"

Acronis Backup & Recovery 11.5 for MS Exchange Server: Mailbox Fails with Error "Failed to Create a Mapi Profile. HRESULT:. -2147221227 '"

Acronis Backup Advanced: An Attempt to Configure VMware vCenter Integration Errors Out with "Failed to enumerate registered VMware vCenters"

Acronis Backup (Advanced) for VMware: LAN-free Backup Does Not Work in vSphere 6 or 5.5 update 3

Acronis True Image 2015: Account with Password Is Required to Backup Up to Nework Share

Acronis Backup: "Installation error" and 0x00624E29+0x00D281F5

Acronis Backup 12: email notifications are not sent after reinstallation of Acronis Management Server

Acronis Backup Advanced 11.7/11.5: "Failed to Obtain an Instance of Service Class 'Msvm_Virtualsystemmanagementservice'" Error in Log

Acronis Backup & Recovery 11: Installation Error 0x00624E29+0x00D281F7

Acronis Backup & Recovery 11: Archives on Tape Are Not Associated with Machine Names after Acronis Agent Reinstallation

Acronis Backup Advanced 11.7/11.5: Connection to Acronis Management Server Hangs on "Loading..."

Acronis Backup & Recovery 11: "System is about to be shut down"

Acronis Backup 11.5: ARSM and Tray Monitor Are Always Installed in the Default Folder

Acronis True Image Cloud: Backed Up Data Is Deleted from Cloud When You Delete Backup Task

Acronis Backup Cloud / Acronis Backup Service: Backup Fails with "Key not valid for use in specified state"

Acronis Backup 11.7: changing service user's password

Acronis Backup 11.7/11.5: Acronis Secure Zone Creation Fails on Linux If There Is No Space after LVM Partition

Acronis True Image: WinPE Media Builder Does Not Erase Non-Empty Discs

Acronis Backup: Sending E-mail Notification Fails with 0x014F0020+0x014F0013

Installation Rolls Back with "Failed to grant access to the agent certificate!" in the Log

Acronis Backup Advanced 11.7/11.5 for Exchange: Backup or Recovery Operations Contain the "An e-mail will be skipped during backup" Message

Acronis True Image 2016 on Mac with Fusion Drive: Bootable Media Fails to Boot with Error "Failed to Open OS X Installer"

Acronis True Image 2014: Not All Subfolders Are Deleted in Acronis Cloud

Acronis Backup Advanced 11.7: Remote Installation Fails with "There are no registered components"

Acronis Backup 11.7: backup fails with "The task ID is invalid"

Acronis True Image for Mac: OS X 10.10. with FileVault2 and/or with FusionDrive Does Not Boot after Restore

Acronis Backup for VMware 9: "Guest OS is not supported" Error during Application-Aware Backup Task Creation

Acronis True Image 2015: Backup of Restored GPT Disk Fails with "Cannot find the partition selected for the backup"

Acronis Backup Advanced: Adding a Machine to Acronis Management Server Errors Out with "Failed to add machine to the management server"

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Backup to Cloud Fails with " Error 0x1350001: The activity state has been repaired after unexpected failure"

Acronis Backup 11.5/11: Installation Fails on RHEL 3

Acronis Backup & Recovery 11: "Network connect speed" or "HDD writing speed" Is Not Displayed

Acronis Backup: Backup of System Partition Completes with Warning "Boot Entry 'BootCurrent' cannot be found"

Acronis Backup: Backup to Managed Or Unmanaged Vault Fails If Destination Path Is Longer Than 255 Characters

Acronis True Image 2014: Useless "Maximize" Button In Backup Plan Settings

Acronis Backup Advanced 11.7/11.5 for Exchange: Windows PowerShell is Missing or Corrupted on an Exchange Server

Acronis Backup Advanced: License Check Fails on Machines with Delayed Network Initialization

Acronis Backup & Recovery 11: 3ware Controller Throws Error in System Event Log

Acronis Backup & Recovery 11: Validation Fails if the Archive Name Contains Symbols "%" or "[ ]"

Acronis Backup & Recovery 11: Backup of Virtual Machines on Failover Hyper-V Cluster Fails with "Error Occurred During a Request for the Parameter." and "Failed to Serialize Object 'Virtualmachine'"

Acronis Backup Advanced: Remote Installation Fails If "Deny log on as a service" Is Enabled

Acronis Snap Deploy: Incorrect Error "Deployment Has Failed" after Deployment from External Network Via VPN Connect Using Multicast Option

Acronis True Image for Mac: When Backing Up a USB Disk to a Computer Disk You Receive the "It is not recommended to backup a disk to itself" Warning

Acronis Backup Advanced: Report Generated on Acronis Management Server Is Empty

Acronis Backup Advanced 11.7/11.5: Dynamic Groups Based on Organizational Units Do Not Work If AMS Uses SQL Server 2012

Acronis Small Office: Server Cloud Backup: Compatibility Issues with Acronis Disk Director 11

Acronis Backup & Recovery 11: Web Installer Fails with "Internal error"

Acronis Backup Advanced 11.7/11.5: Management Server does not update the last/next backup time of Agent for Hyper-V

Acronis Backup & Recovery 11: Upgrade Serial Numbers for Virtual Edition and SBS Edition Are Not Accepted

Acronis Disk Director 11: Attempt to Save Log from Acronis Bootable Media with Linux-like Representation Fails

Acronis Backup Service: Registering Licenses Fails

Acronis True Image 2017: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard

Acronis Backup 11.7/11.5: Wrong Tape Is Shown in the Recovery Task During Files/Folders Restore

Acronis True Image 2015/2014: Backup to USB Device Becomes Corrupted If Connection Is Lost

Acronis Backup & Recovery 11.5: Replication or Cleanup Activity Task Fails due to Not Being Able to Open Archive of a Different Machine

Acronis Backup & Recovery 11: Credentials Are Required for Managing Local Machine via RDP

Acronis Backup & Recovery 11.5 Cannot Recover File Backup If It Contains a Folder with Backslash ('\') on Linux

Acronis Backup & Recovery 11: Partition Is Locked After Restore In Linux

Acronis True Image 2014: Installation Over a Previous Version Fails

Acronis Backup & Recovery 11: Backup and Recovery Tasks on Virtual Appliance Fail after Upgrading from Acronis Backup & Recovery 10

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Backup Fails with "The versions of the modules are incompatible"

Acronis Backup 11.7/11.5: Backup of Databases or Mailboxes or Browsing of Mailboxes Fails with "MAPI IMsgStore has not been retrieved from IMAPISession. HRESULT: -2147221219"

Acronis Snap Deploy 5: Upgrading from Acronis Snap Deploy 4 Does Not Upgrade Acronis License Server

Acronis Backup: Sending E-mail Notification Fails with 0x014F0020+0x014F0016

Acronis True Image 2015: Backup to a Mapped Drive Fails with "Cannot access the path"

Acronis True Image: Selection Menu of Acronis Bootable Media with Universal Restore Does Not Support USB Mouse

Acronis Backup & Recovery 11 Errors Out with "Error occured while creating the file" When Backing Up to FTP

Acronis Backup & Recovery 11 Advanced: Remote Upgrade of Agents with Upgrade Serial Numbers Fails

Acronis Disk Director 11: Newly Created Volume Displays No Label in Windows XP

Acronis Backup Advanced 11.5 for Hyper-V: Empty Warning During Backup of UEFI-based Virtual Machine

Acronis Backup Advanced 11.7: Empty Machine Name after Adding a Machine to Acronis Management Server

Acronis Bootable Media Does Not Detect OCZ RevoDrive 350

Acronis True Image for Mac: Queued Backup Does Not Show Status

Acronis Backup for VMware 9: Not All Files Are Downloaded in a zip-Archive If Data Deduplication Was Enabled for the Source Volume

Acronis Backup 11.5: Backup Fails with "Another shadow copy creation is already in progress. Wait a few moments and try again." if Backing Up Multiple VMs

Acronis Backup & Recovery 11 Advanced: Remote Update via Script

Acronis Backup Advanced: Impossible to Delete Centralized Managed Vault

Acronis Backup for VMware 9: Recovered machine hardware version is downgraded

Acronis Backup 11.7/11.5: Backup of Information Store Fails with "The Instance of Microsoft Exchange Server Is Offline"

Acronis Backup & Recovery 11 Does Not Accept Serial Numbers from Acronis True Image Echo and 9.1

Acronis Backup 11.7/11.5: Single-pass Backup Fails with "An invalid file has been detected"

Acronis Backup Advanced for Exchange: "Deleted objects will not be found with a session scoped to a tenant"

Acronis Backup 11.5: Bootable Media Does Not Show Backups Created from Previous Version

Acronis Backup for VMware 9: Value of "Bytes transmitted" in Task Summary Is "N/A" after Successful Backup

Acronis True Image 2014 Boots into an Older Version of Acronis Startup Recovery Manager

Acronis True Image Cloud: Time of Last And Next Backups Are Not Displayed in Family Dashboard after Upgrade from Acronis True Image 2015

Acronis Backup & Recovery 11: Restore Fails If There Is a System Dynamic Disk and a Reboot is Required on UEFI-GPT Systems

Acronis True Image 2015 for Mac: Need to Reassign Cloud Services Folders after Restore when Smart Exclusions Are Enabled

Acronis Backup 11.7: FUJITSU Storage ETERNUS CS800 S6 NFS Folders Are Not Displayed

Acronis True Image 2015 Errors Out with "Failed to reinstall Snapman driver"

Acronis Backup 11.7/11.5: Guest OS Volumes with JFS Are Backed Up in Sector-By-Sector Mode

Acronis Backup & Recovery 11: Archive Size Retention Rules Are Applied Only When New Full Slice Is Created

Acronis True Image 2015 for Mac: "Data to back up" is not recalculated after specifying exclusions

Acronis Backup 11.5: Remote Installation Does Not Succeed if the Windows Installer Version Is Older Than 3.1

Acronis SharePoint Explorer: Database Browsing Fails with "There Was an Error While Trying to Deserialize Parameter"

Acronis Backup Advanced 11.7/11.5: Backup/Replication to Tape Fails with "Cannot find tape with free space to continue backup. Please insert tape"

Acronis Backup & Recovery 11: Deleting an Empty Archive on Tape Returns an Error

Acronis True Image 2015: Backup Fails with "The process cannot access the file because it is being used by another process"

Acronis SharePoint Explorer: Prompt for Credentials when Extracting Data in SharePoint Content Deployment format to the Local Folder

Acronis Backup & Recovery 11: Installation of SQL Express Hangs on the Machine with McAfee SaaS Total Protection

Acronis True Image: Windows SmartScreen Prevents Installation

Acronis Backup Advanced 11.5: Installation of Acronis Management Server Fails if Acronis True Image 2015 Was Installed on the Machine

Acronis Backup Advanced 11.5: A Managed Vault Shows as Corrupted If It Was Inaccessible When Acronis Storage Node Service Started

Acronis Backup 11.7/11.5: Backup Plan Status Hangs at 100% When All Activities Are Complete

Acronis Backup 11.5: Retention Specifics of First Full Backup in Grandfather-Father-Son Backup Scheme

Acronis Snap Deploy: Incorrect Drive Letters Assignment in Offline Master Image

Acronis True Image 2016: Windows Update 3013769 Is Required

Acronis Backup Advanced 11.7/11.5: Tape Inventory Fails with "Failed to inventory the library"

Acronis True Image for Mac: Scheduled Backups Reports "Bug: 12F37" in the System Console

Tomcat service may not start after incomplete Java update applied via SCCM

Acronis Backup & Recovery 11.5 for Microsoft Exchange Server Errors Out with "MAPI property type mismatch"

Acronis Backup & Recovery 11: Acronis Secure Zone Is Not Displayed after Acronis Agent Reinstallation

Acronis Backup & Recovery 11: Imported XML File Is Not a Backup Plan

Acronis Backup: "Failed to get the account information from the database. Check whether the account is registered and set up correctly."

Acronis Backup Advanced for Hyper-V: Virtual Machines are Unavailable during Snapshot Creation

Acronis Backup 11.7/11.5: Backup Fails with "No backup items were resolved"

Acronis Backup for VMware 9: Backup Exclusion Does Not Work If the File Path Contains Parentheses.

Acronis Backup Advanced 11.7: consolidation is performed despite being disabled in retention rules

Acronis Backup Advanced 11.7/11.5: Updating Acronis Management Server Fails with "The file is compressed but does not reside in a read-only database or filegroup."

Acronis Backup & Recovery 11: Acronis License Server Is Always Installed in the Default Folder

Acronis Backup Advanced 11.5 for VMware: Virtual Appliance Deployment Fails over a Custom Port

Acronis Backup to Cloud 11.5/11.7: "You can manage only the subscription that is assigned to the current machine" Error

Acronis Backup Advanced 11.5: Cataloging of a Linux Virtual Machine Fails with "File is invalid"

Acronis Backup & Recovery 11: ESX 5 Is Unbootable after Restore from Acronis Bootable Media

Acronis Backup 9 for VMware: Backup to Cloud Fails with "Request result error" and Error Code 106 in Module 152

Acronis Backup 11.5: File-level Backup of NTFS Encrypted Files Fails with "Access is denied"

Acronis Backup Advanced: Unable to Connect to Acronis Management Server after Update

Acronis Backup & Recovery 11: Backup Plan Creation Fails with 0x0135000F

Acronis True Image 2015: Backups Are Not Displayed in WebRestore if Datacenter Was Selected Manually

Acronis Backup & Recovery 11: Acronis PXE Server Does Not Support UEFI

Acronis True Image Cloud: Custom Settings Are Not Saved on Mobile Devices

Acronis True Image 2016: Secure Zone Cannot Be Selected as a Storage for Virtual Changes in Try&Decide

Acronis Backup Advanced 11.7/11.5 for Exchange: Cannot Back Up or Recover Mailboxes, Public Folders, or Their Contents to Outlook 97-2002 PST Because the MAPI PST Service Is Not Registered in MAPISVC.INF

Acronis Backup 11.7/11.5: Manual Network Configuration Does Not Work in WinPE Media Builder

Acronis Backup 11.7/11.5: Restore of Linux Machines Fails with "Product configuration cannot be found"

Acronis SharePoint Explorer: Console Does Not Start on Windows XP/Windows 2003 with "Application Error. The Application Failed to Initialize Properly"

Acronis Backup & Recovery 11.5: Exporting Information Store Archive Hangs at 0%

Acronis True Image: "Installation has failed. This installation package couldn't be opened"

Acronis Backup Advanced 11.7/11.5: Connection to a Remote Machine Fails with "The required service is not available on the remote machine"

Acronis True Image for Mac Does Not Attempt to Reconnect to a Lost Share during a Backup

Acronis Backup Advanced 11.7/11.5 for Exchange: "Cannot find the mailbox of user 'name of user'"

Acronis Backup: "Backup is corrupted" alert

Acronis Backup & Recovery: Impossible to Back Up Both Local and Network Folders in One Task

Acronis Backup & Recovery 11 and Acronis Universal Restore Bundled License Prompts for an Additional Serial Key

Acronis Backup 11.5 and Acronis Backup & Recovery 11: While Restoring LVM Volume Created with Acronis Backup & Recovery 10 in Sector-by-Sector Mode Ask for Reboot Before Restore Is Finished

Acronis Products: Backup Fails When AhnLab Antivirus Is Enabled

Acronis True Image 2014 Does Not Detect Windows 8 Backup Files (VHDX)

Acronis Backup Advanced: Cannot Browse the Mailbox Contents in a Database Backup or Recover Mailbox Items from This Backup to PST Because the Exchange Libraries for ESE are Not Found or Have Another Version

Acronis True Image 2015: Saved Custom Schemes Are Not Shown in the Scheme List

Acronis Backup Advanced 11.7/11.5 for Exchange: Mailbox Backup Fails with "Mailbox is hidden from Address Lists"

Acronis Backup Advanced 11.7/11.5: "The service did not respond to the start or control request in a timely fashion" Error

Acronis Backup Advanced 11.5 for SQL: Single-Pass Backup Fails with "Unknown Win32 Error"

Acronis True Image: Filenames Containing Non-ASCII Characters Are Not Displayed Correctly after Downloading The Archive from Cloud

Acronis True Image for Mac: Backup Progress Pauses at 99%

Acronis Backup Advanced: Remote Installation Fails with "Failed to connect to Windows service"

Acronis Backup & Recovery 11.5: Tray Monitor Shows Incorrect Backup Status

Acronis Backup Advanced 11.7/11.5 for Exchange: Microsoft Outlook, Which Prevents Backing Up, Recovering, and Browsing Mailboxes, Is Detected on Exchange Server

Acronis Backup Advanced 11.5: During Installation License Keys Are Requested One-by-One, Which May Cause Delays

Acronis Backup & Recovery 11: Acronis Startup Recovery Manager Does Not Support GPT Disks

Acronis Backup Advanced: Backup to a Managed Vault Fails with "The Storage Node is busy"

Acronis Backup 11.7/11.5: Backup Activity of a Deleted Agent Hangs

Acronis Backup & Recovery 11: Drive Letters Are Not Assigned to Recovered Dynamic Volumes

Acronis Backup Advanced 11.5 for Active Directory: Restoring Active Directory Data to a Network Share Fails

Acronis Backup 11.7/11.5: SMB Share Not Accessible When NFS Share with Same Name Exists

Acronis SharePoint Explorer: Extraction to Functioning Site or in SharePoint Content Migration Package Format Fails with "Failed to Create Package File" or with Empty Message

Acronis Backup & Recovery 11: The Change License Button is Grayed Out

Acronis Backup 11.5: Backup Fails with "Not locked"

Acronis True Image 2017 for Mac: overwrite files request appears when restoring to a new location

Acronis Backup & Recovery 11.5 for Microsoft Exchange Server: Live Browsing Fails with "An error has occurred in Extensible Storage Engine API"

Acronis True Image 2015: Synchronized Files Deleted from Acronis Cloud Stay in the Local Folder

Acronis True Image 2015: Target Disk Is Inaccessible after Recovery Completion

Acronis Backup & Recovery 11 Agent for Linux: Cannot Mount Archives Located in Root Folder

Acronis Backup & Recovery: Archives Edited in the Read/Write Mount Mode Are Not a Part of the Incremental Chain

Acronis True Image for Mac: FileVault2 Cannot Be Turned On after Restore to Unallocated Space

Acronis Backup Software: Task With ID XXX Does Not Exist

Acronis Backup Advanced 11.7 for Exchange: Restoring to PST Fails with HRESULT 2147747340 and "'The file has reached its maximum size"

Acronis Backup Advanced 11.7: Backup of Hyper-V VM Located on SMB3.0 Share Fails with "The given shadow copy provider does not support shadow copying the specified volume."

Acronis Backup Advanced: Managed Vault Is Unavailable after Storage Node Re-Installation

Acronis True Image 2014: All File Versions Are Restored from Acronis Cloud

Mouse Wheel Does Not Work in Acronis Bootable Media

Acronis Backup (Advanced) for VMware: Attaching Disk Fails with "Cannot complete the operation because the file or folder already exists"

Acronis True Image 2015: English Media Add-On is downloaded in the Russian version

Acronis Backup & Recovery 11 Is Not Compatible with Acronis Backup & Recovery 10 Agents from Build 13545

Acronis True Image 2016: "The system cannot find the files specified" Error at Startup

Acronis True Image 2015: Unable to Move License from One Machine to Another

Acronis Backup & Recovery 11: After Updating to the Latest Build the "Items to back up" Field Is Displayed Incorrectly

Acronis True Image 2015: Nonstop Backup of an Encrypted Drive with BitLocker Fails with "The selected source is not supported by Nonstop Backup."

Acronis Backup Software: Backup Fails with "Cannot Continue Backup. There Is Not Enough Free Space on the Drive Where the Snapshot Cache File Is Located."

Acronis Backup & Recovery 11: Backup/Restore Fails if There Are Capital Letters in a Subfolder on a Network Share

Acronis Backup 11.7/11.5: E-mail Notification States That Backup Has Failed Even Though It Has Succeeded

Acronis Backup Advanced 11.7: “An error in the COM EWS adapter” when backing up Information Store of Exchange 2016

Acronis True Image for Mac: Backup of Files with Extended Attributes Fails

activeEcho: After Downloading A File From The Server, The Client Repeatedly Uploads The Same File

Acronis Backup & Recovery 11 Advanced: Remote Installation Fails With 0x01140002+0x01140016+0x01140005+0x01140004+0x0045003D+0x0045000F+0x00450052+0x0000FFF0+0x8007042

Acronis Backup 11.5: Local Connection to Linux Agent Fails with 0x00AD0003+0x00030002

Acronis Backup 11.5: Restore Tasks Disappear after Upgrading from Acronis Backup & Recovery 10

Acronis Backup Advanced: "Next Start" Time Is Empty In "acrocmd list plans" Output on Management Server

Acronis Backup Advanced 11.7/11.5: Detached Tape Shows Online on Acronis Management Server

Acronis Backup & Recovery 11: Error "Cannot create a file when that file already exists" in Event Logs

Acronis Backup Advanced 11.5 for Exchange: Mailbox Restore Fails with "The E-Mail Has Been Filtered out"

Acronis Backup Advanced 11.7: Recovering Active Directory Databases to Network Share Fails

Acronis Backup Software: Backup of Disk Containing VHD File from Which Machine Is Currently Booted Fails with 'The Specified Volume Is Nested Too Deeply to Participate in the VSS Operation'

Acronis Backup Advanced 11.7/11.5: Failed to Recover Storage Group or Database with Error "The Path Cannot Be the Root Directory."

Acronis Backup Advanced 11.7/11.5: Backup Fails with "TOL cumulative completion result"

Acronis True Image 2014: Try&Decide Does Not Start after Installing Acronis Disk Director 12

Acronis Backup Advanced 11.7/11.5: Installation of Management Console Fails with Error "Failed to get installed VMware Clients ids."

Acronis True Image 2016: Occupied Space on NAS Is Not Reduced after Deleting Backups

Acronis Backup Advanced 11.7/11.5 Lets You Delete Incremental Backups from RDX in Removable Media Mode

Acronis Backup & Recovery 11 Online: Files from Full Backup Are Shown When Browsing an Incremental Archive

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Windows Server with Hyper-V Role Is Detected As Workstation

Acronis True Image 2015: Installation Over Acronis True Image 2014 Results In "Installation incomplete. Some required files are used by other process"

Acronis Backup Advanced 11.7/11.5 for Exchange: Powershell Log Runs Full after Exchange Backup

Acronis Backup Advanced for Exchange: "The Exchange server has responded that the mailbox quota is exceeded"

Acronis Backup & Recovery 11: Disk-Level Backup Hangs with "When there is insufficient space while backing up" Setting

Acronis True Image for Mac: Files Cannot Be Restored When A Backup Is In Progress

Acronis Backup & Recovery 11: Validation Fails if the "Dismount media after backup has finished" Option is Enabled

Acronis True Image 2015: "Used Space" Value Shown in Web Restore Is Lower Than the Actual Used Space

Acronis True Image 2015: Bootable Media Does Not Support Microsoft Surface Touchscreen

Acronis Backup & Recovery 11 Detects Only One Operating System in the Archive

Acronis True Image 2015: Cloud Backup Fails with 0x00040014+0x00980410

Acronis Backup 11.5: Japanese Symbols Are Not Displayed in acrocmd Output

Acronis Backup & Recovery 11: Acronis Storage Node Crashes if Antivirus Locks Managed Vault

Acronis True Image 2015 for Mac: Files from OneDrive Folder Are Missing after Restore

Acronis Backup Advanced: Empty Archive Remains on Tape after Erasing the Tape or Moving it to Free Pool

Acronis Backup 11.5: Windows Server 2012 R2 VM Does Not Boot after Recovery to ESX(i) Host

Acronis True Image 2015: Deactivating SMTP Authentication Does Not Work

Acronis SharePoint Explorer: Extraction to a Functioning Site or in SharePoint Content Migration Package Format Fails if the User Does Not Have Access to the Source Site

Acronis Backup & Recovery 11: Removing Obsolete Alerts from Acronis Management Server

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Automatic Update Does Not Work on OS X 10.11 (El Capitan)

Acronis Backup 11.7/11.5: Full Cataloging of Vault on Network Share Takes Significant Time

Acronis Backup Advanced 11.7/11.5 for Exchange: "An HTTP error has occurred while accessing the EWS server. HTTP status code: 507. Response message: Insufficient Storage"

Acronis Snap Deploy: Booting Virtual Machine in Hyper-V 3 from PXE Is Very Slow

Acronis Backup 11.7/11.5: Monthly Backup Displayed as Weekly in Logs for GFS-Scheme

Acronis Disk Director 11 Advanced Cannot Move a Partition if There Are Four Primary Partitions

Acronis Backup Advanced 11.7: New Deduplicating Vaults Are Created in the v11.5 Compatibility Mode

Acronis Backup 11.7/11.5: Recovered Machine Is Unbootable when Selected for Recovery from Vault View

Acronis True Image 2015: Cloning Feature Remains Unavailable after Switching from Trial to Full Version

Acronis Backup: BSOD on Windows Server 2012 on an SMB and NFS Share Access

Acronis Backup 11.7/11.5: Personal Vault Cannot Be Created on NAS4Free FTP/SFTP Shares

Acronis Backup & Recovery 11.5: Acronis Storage Node Operation fails with "The requested operation could not be completed due to a file system limitation "

Acronis Backup Advanced 11.7: Backup Splitting When Backing Up to FTP Is Removed

Acronis True Image for Mac: Impossible to Continue the Backup if the Mount Point Has Changed

Acronis Backup 11.7/11.5: Mounting Image from USB on Linux Fails with "The type of location is unsupported"

Acronis Backup Advanced: Installation Error 0x00624E29+0x007F81FB

Acronis True Image Cloud: Acessing Acronis Archive Fails with "File is not available"

Acronis True Image 2015: No Restart Option During Clone Operation

Acronis Backup: The Speed of Citrix XEN 5.6 Virtual Machine Backup to a Network Share Is Slow

Acronis Backup 11.5: Uninstallation List Does Not Contain Acronis PXE Server

Acronis Backup Cloud / Acronis Backup Service: Physical Data Shipping backup fails with “The network location doesn’t exist”

Acronis Backup Advanced 11.7/11.5: Backup or Restore of Exchange Items Fails with "An expression test has failed"

Acronis SharePoint Explorer: Console Connection to the Agent Fails with "Failed to initialize local farm"

Acronis Backup 11.5: "Alert notification" E-Mail Is Received Even if There Are No Alerts

Acronis Backup Advanced: vCenter Integration Is Reset by Acronis Management Server Service Restart if Temporary User Profile Is Used

Acronis Backup & Recovery 11 Advanced Errors Out with "Failed to import the license key"

Acronis Backup & Recovery 11: Adding a Machine to Acronis Management Server Errors Out with "Failed to get information about remote machine"

Acronis Backup & Recovery Bootable Media Created in Linux Fails to Restore Files or Folders to Original Place

Acronis Backup: Installation of Enhanced Write Filter (EWF) Manager Deletes fltsrv String from Upper Filters

Fixing your Data Sources if the Gateway Server and Access Server go out of sync

Acronis True Image for Mac: Disk without Partition Table Cannot Be Selected as Restore Destination

Acronis Backup Advanced 11.5 for Exchange: Recovery of Exchange Storage Groups or Databases Fails After a Previous Failure and ENV Files Are Left in the Directory with the Recovered Transaction Log Files

Acronis Backup and Acronis Snap Deploy: Intel I219-LM Network Card Is Not Detected by Linux-Based Bootable Media

Acronis Backup 11.7/11.5: Cataloging of an Empty Managed Vault Fails with "Access denied for object"

Acronis Backup & Recovery 11: Cannot Mount Two Partitions from One Backup in Linux

Acronis Snap Deploy: Security Identifier (SID) Is Not Changed for Windows Small Business Server 2011

Acronis Backup & Recovery 11 Bootable Media Detects the System Reserved Partition as "C:\"

Acronis Backup 11.7/11.5: Single-Pass Backup of MS SharePoint Server Fails with "Database is already open and can only have one user at a time"

Acronis Backup 11.5: Localized Subject Variable in E-mail Notifications Does Not Work

Acronis Backup & Recovery 11 Virtual Edition: Virtual Appliance Cannot Restore Files from Disk Backup

Acronis Backup 11.5: Migration of VM out of ESX(i) cluster with vMotion causes backup failure

Acronis Backup & Recovery 11: Installation of Acronis Management Console from MSI Fails if UAC Is Turned On

Acronis Backup: operations with a virtual machine fail with "NBD_ERR_NETWORK_CONNECT"

Acronis Backup & Recovery 11: Upgrade Keys Cannot Be Used During Installation if License Server and Agent Are on the Same Machine

Acronis Backup Advanced for VMware: Impossible to Turn Off vCenter Integration on Acronis Management Server

Acronis Backup & Recovery 11: Clicking Retry Sporadically Produces an Empty Error Message

Acronis Backup Advanced 11.5: Centralized Managed Vault Gets Corrupted

Acronis Backup Advanced 11.5: Scheduled Alert Notifications Use UTC Time instead of Local Time Zone

(Fixed) Acronis Backup Cloud / Acronis Backup Service: Backup of SQL Instances Fails with "The end of the file has been reached"

Acronis True Image 2015: Backup Creation Fails with "Failed to deploy task" after Acronis Disk Director 12 Is Installed

Acronis Backup & Recovery 11: Backup to Tape Fails with "ID unknown. Impossible to get library using this ID"

Acronis Backup Advanced 11.7/11.5: Acronis Storage Node Crashes And Reports "database disk image is malformed" Error in Logs

Acronis Backup 11.7/11.5: Single-pass Backup of Large SQL Database Fails

Acronis Backup Advanced: "There is no license required to perform the operation with 'name'"

Acronis Backup Advanced: Backup to Tapes Fails with "Incorrect function"

Acronis Snap Deploy: Deployment Fails If Jumbo Frame Property Is Enabled on Machine with OS Deploy Server

Acronis Backup & Recovery 11 Localized: No Simultaneous VM Backup Option

Acronis True Image 2015: Port and Protocol Fields Are Not Visible on Notifications Tab in Localized Builds

Acronis Backup & Recovery 11: Acronis Disk Director Lite on EFI: Converting Basic GPT Disk to Dynamic Erases the Partition

Acronis Backup 11.7/11.5: Upgrade from Version 10 on Windows Server 2003 fails

Acronis Mobility (GroupLogic) products cannot be registered

Acronis True Image 2015 Hangs when Password to FTP Used as Backup Destination Was Changed

Acronis True Image 2015: Reboot after Recovery Does Not Work on PC with ASROCK Z87 Pro3 Motherboard

Acronis Backup & Recovery 11 Does Not Support Restore from Several Flash Drives

Acronis True Image 2015: Automatic Dump Creation Does not Work

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