8153: Getting Support through Acronis Website

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    To get Support go to the Acronis website - you should be automatically redirected to the local web-site according to your location. If not - then please choose the local web-site from the Choose your region drop-down menu at the top. After that go to the "Support" tab.

    Wlecome to Acronis Customer Service and Support Portal. Here you can use our self-help resources and contact Acronis Customer Central.

    You want to quickly find a solution, a how-to guide, documentation or the newest product update

    Select a product to find how-to guides and solutions for known issues:

    You can also download latest product updates, retrieve a lost serial number, submit feedback, find documentation for our products:

    Or browse the Knowledge base:

    You have an Acronis product and want to contact support

    Check your support options in List of support options for Acronis products.
    1. Click Contact Support:
    2. Select Technical issue:
    3. Log in to your account:
    4. Navigate to the Support tab:
    5. Select Technical issue:
    6. Select an available option:

    You don't have an Acronis product yet and have a question

    1. Click Contact support:
    2. Select Trial/Pre-sales/Licensing question:
    3. Select an option:

     

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