See detailed information about licensing for the products in KB 63207: Acronis True Image 2020 licensing and KB 59804: Acronis Cyber Backup 12.5 licensing
For latest versions of the products, see Difference between Acronis Cyber Protect 15 and Acronis True Image 2021
Acronis True Image is designed for home usage. It offers backup and recovery of PCs, Mac and mobile devices. If your objective is to protect your home computer from hardware or software crashes by backing it up, you will be better off with Acronis True Image.
Acronis Cyber Backup is designed for small business environment. Acronis Cyber Backup Advanced is designed for medium to large environments and provides data protection and fast, flexible disaster recovery for all systems in your environment, regardless of its complexity.
The features are listed for the latest available public builds of Acronis Cyber Backup 12.5 and Acronis True Image 2020. Some features may be unavailable or partially available in earlier builds.
| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
|---|---|---|---|
Supported operating systems and disk layout |
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| Windows 10 | YES | YES | YES |
| Windows 8/8.1/7 | YES | YES | YES |
| Windows Vista | YES | YES | NO |
| Windows XP | YES | YES | NO |
| Windows Server 2019 | YES | YES | NO |
| Windows Server 2016 | YES | YES | NO |
| Windows Server 2012/2012R2 2008/2008R2 2003/2003R2 |
YES | YES | NO |
| Windows SBS 2011/2008 2003/2003R2 |
YES | YES | NO |
| Windows Storage Server 2012/2012R2 2008R2/2008/2003 |
YES | YES | NO |
| Windows MultiPoint Server 2012/2011/2010 | YES | YES | NO |
| Linux OSs (various distributions) | YES | YES | NO |
| VMware ESX/ESX(i) 5.0, 5.1, 5.5, 6.0, 6.5, 6.7 (agent-less VM backup on hypervisor level) | YES | YES | NO |
| Hyper-V (agent-less VM backup on hypervisor level) | YES | YES | NO |
| Citrix XenServer Red Hat Virtualization Linux KVM Oracle VM Server Nutanix |
YES | NO | NO |
| Google Cloud VM (KVM-based) | YES | NO | NO |
| macOS | YES | YES | YES |
| Cloud VM on Azure, Amazon | YES | YES | NO |
| Dynamic disks | YES | YES | YES |
| GPT disks | YES | YES | YES |
| iOS, Android | YES | YES | YES |
Management options |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| Web-based console | YES | YES | YES (Online Dashboard) |
| Centralized dashboard of all activities | YES | YES | YES (Online Dashboard) |
| Reports | YES | NO | NO |
| Admin roles (role-based administrative access) | YES | NO | NO |
| Group and policy management | YES | partially (in cloud deployment) | NO |
| Active Directory Integration (for account and group management) | YES | partially (in on-premises deployment) | NO |
| Managing and backing up machines in different networks (agents behind NAT) | YES | YES | partially (with Online Dashboard) |
| Centralized backup plans for multiple machines | YES | NO | NO |
| Remote installation | YES | YES | NO |
| Remote update | YES | YES | NO |
| Backup initiated from a remote machine | YES | YES | YES (with Online Dashboard) |
| Restore initiated from a remote machine | YES | YES | partially (files and folders from cloud backups) |
| Off-host backup staging, replication, retention, validation and converting backup to VM files | YES | NO | NO |
| Centralized managed storage (Acronis Storage Node) | YES | NO | NO |
| Centralized catalog of multiple machines data | YES | NO | NO |
| PXE server for network boot | YES | NO | NO |
Backup options: what to back up |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| Disk backup | YES | YES | YES |
| File backup | YES | YES | YES |
| Backup of mobile devices to a local storage and NAS | NO | NO | YES **** |
| Application backup (Exchange, SQL, SharePoint, Active Directory) | YES | YES | NO |
| Clustered Exchange, SQL support | YES | NO | NO |
| Backup of Microsoft Microsoft 365 for Business mailboxes (Exchange Online) | YES | YES | NO |
| Backup of Microsoft OneDrive for Business | YES (in Cloud deployment type) | YES (in Cloud deployment type) | NO |
| Backup of Microsoft SharePoint Online | YES (in Cloud deployment type) | YES (in Cloud deployment type) | NO |
| Backup of Microsoft Microsoft 365 for Home | NO | NO | YES (in Advanced or Premium Subscriptions only) |
| Backup of Microsoft OneDrive Personal | NO | NO | YES (in Advanced or Premium Subscriptions only) |
| Backup of Google Workspace (mail, drive, contacts, calendar) | YES (in Cloud deployment type) | YES (in Cloud deployment type) | NO |
| Oracle database backup | YES | NO | NO |
| ESXi configuration backup | YES | YES | NO |
| Agentless backup of VMs | YES | YES | NO |
| Backup from NetApp SAN Storage Snapshots | YES | NO | NO |
Backup options: where to back up |
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| Backup to Cloud: disks and partitions | YES (paid option) | YES (paid option) | YES (in Advanced or Premium Subscriptions only) |
| Backup to Cloud: files and folders | YES (paid option) | YES (paid option) | YES (in Advanced or Premium Subscriptions only) |
| Backup to Cloud: mobile devices | YES | YES | YES (in Advanced or Premium Subscriptions only) |
| Initial Seeding/Physical Data Shipping for Cloud backups | YES | YES | NO |
| Large scale recovery | planned | planned | NO |
| Store backups on network shares | YES | YES | YES |
| Store backups on FTP server | NO | NO | YES |
| Store backups on SFTP server | YES | YES | NO |
| Tape drive, autoloader, library support, including media management | YES | NO | NO |
| Backup to Acronis Cyber Infrastructure (Acronis Backup Gateway) | YES | YES | NO |
Other backup options |
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| New archive format (.tibx) | YES | YES | partially *** |
| Search for files in a backup | YES | YES | YES |
| Archive encryption | YES | YES | YES |
| VSS support (consistent backup of applications) | YES | YES | YES |
| Central storage deduplication | YES | NO | NO |
| Backup compression | YES | YES | YES |
| Acronis Secure Zone | YES | YES | YES |
| Acronis Startup Recovery Manager | YES | YES | YES |
| Multiple destination backup (replication) | YES (up to 5) | YES (up to 2) | YES (replication to Acronis Cloud) |
| Acronis Nonstop Backup | NO | NO | YES |
Bootable Media |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| Acronis Bootable Media (Linux-based) | YES | YES | YES |
| WinPE plug-in | YES | YES (in on-premises deployment) | YES |
| Centralized management of bootable media | YES | NO | NO |
Restore options |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| Acronis Universal Restore | YES | YES | YES |
| Restore of entire machines, disks and volumes | YES | YES | YES |
| Restore of files and folders | YES | YES | YES |
| Restore of mobile devices' data | YES | YES | YES |
| Granular restore of Microsoft Exchange databases | YES | YES | NO |
| Granular restore of Microsoft Exchange mailboxes | YES | YES | NO |
| Integrated search and preview of Exchange emails before recovery | YES | YES | NO |
| Granular restore of Microsoft Microsoft 365 mailboxes | YES | YES | YES (in Advanced or Premium Subscriptions only) |
| Integrated search and preview of Microsoft 365 emails before recovery | YES | YES | YES (in Advanced or Premium Subscriptions only) |
| Granular restore of Gmail messages | YES (in Cloud deployment only) | YES (in Cloud deployment only) | NO |
| Granular restore of Microsoft OneDrive | YES (in Cloud deployment type) | YES (in Cloud deployment type) | YES (in Advanced or Premium Subscriptions only) |
| Granular restore of Microsoft SQL | YES* | YES* | NO |
| Granular restore of Microsoft SharePoint | YES | YES | NO |
| Granular restore of Microsoft SharePoint Online | YES (in Cloud deployment type) | YES (in Cloud deployment type) | NO |
| Restore of Microsoft Active Directory domain controllers | YES | YES | NO |
| Acronis Instant Restore (running VM from a backup) | YES | NO | NO |
| Convert backup to virtual machine | YES | YES | NO |
| Acronis vmFlashback (CBT-based incremental VM restore) | YES | YES | NO |
| Automated bare-metal recovery | YES | NO | NO |
Other options |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| Acronis Active Protection | YES | YES | YES |
| Acronis Notary | YES | NO | YES (in Premium Subscription only) |
| Acronis ASign | YES | NO | YES (in Premium Subscription only) |
| Scheduled backup validation | YES | NO | YES |
| Scheduled replication and retention | YES | NO | NO |
| Data synchronization | NO | NO | YES |
| Archiving to a local storage | NO | NO | YES |
| Archiving to Cloud | NO | NO | YES (in Advanced and Premium Subscriptions only) |
| Try&Decide | NO | NO | YES |
| Drive cleanser | NO | NO | YES |
| Acronis Disk Director Lite | partially** | partially** | NO |
| Disk cloning | partially** | partially** | YES |
| Replication of virtual machines | YES | YES | NO |
Licensing in brief |
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| Feature | Acronis Cyber Backup 12.5 Advanced | Acronis Cyber Backup 12.5 Standard | Acronis True Image 2020 |
| License type | Perpetual and subscription-based; subscription-based for Cloud Storage | Perpetual and subscription-based, subscription-based for Cloud Storage | Subscription-based and perpetual |
| Licensing | Licensed by number of physical machines, virtual hosts, Microsoft 365 seats, Google Workspace seats or cloud instances; Acronis Cloud Storage (can be purchased additionally) is licensed by storage quota |
Licensed by number of physical machines, virtual hosts, Microsoft 365 seats, Google Workspace seats or cloud instances; Acronis Cloud Storage (can be purchased additionally) is licensed by storage quota |
Licensed by the number of computers. Acronis Cloud Storage is licensed by storage quota, available only for Advanced and Premium Subscription licenses. |
| See Acronis Cyber Backup 12.5 licensing for more information | See Acronis True Image 2020 licensing | ||
Support options in brief |
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| Support options | Email, chat, phone |
Free email, chat and phone for Subscription licenses throughout the whole subscription period. Free email, chat for Perpetual licenses. |
|
| E-Mail response time | From 1 business day to 1 hour | From 3 business days to 1 business day | |
| Product upgrades | Free within the support subscription period |
Free for Subscription licenses within the subscription period. Paid for Perpetual licenses. |
|
| Product updates | Free | Free | |
| Installation service (paid) | Onboarding Service for Acronis Cyber Backup:click here for more information | Initial Setup Service for Acronis True Image: click here for more information | |
See List of support options for Acronis products
* By mounting database and restore items, or by restoring as files with further data extraction.
** Available in Acronis bootable media (see Acronis Cyber Backup 12.5: How to clone disk using bootable media) or via command line under Windows or Linux (see product documentation).
*** TIBX archive format is used for mobile backup, as well as disk backups to internal/external disk, network location or Acronis Cloud
****QNAP and Synology