Symptoms
- You want to upgrade Acronis Cyber Backup 12 to Acronis Cyber Backup 12.5.
- Acronis Management Server is upgraded successfully.
- Upgrading agents fails with:
Failed to connect to the management server.
Cause
Issue in the product.
Solution
The issue has been fixed in Update 1 (build 7641). Please update to the latest build.
As workaround without updating the product, click Change and specify Acronis Management Server address manually.