59828: Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: how to manually add a machine to management server

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    Last update: Wed, 2020-10-14 14:18

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    In on-premise deployment

    Use one of these methods.

    If the password contains special characters or spaces, put the password in quotation marks ( e.g. -p "Test;Pass123")

    Method 1 (for both local and remote agents)

    Add a Windows machine

    1. On the Agent machine, open Command prompt: Start -> search -> type cmd.exe and press Enter.
    2. Navigate to C:\Program Files\Acronis\RegisterAgentTool\:
      cd "C:\Program Files\Acronis\RegisterAgentTool"
    3. Issue:
      register_agent.exe -o register -a <management server address> 
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.

      If you want to register the machine in a specific unit, then specify the Unit ID

       register_agent.exe -o register -a <management server address> --tenant <unit_id>

      To find Unit ID, in Backup Management Console, navigate to Settings -> Administrators and select the unit. Look at the URL in the address bar of the browser and note the unit_id in the link.

    4. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>

    Add a Linux machine

    1. On the Agent machine, open Terminal.
    2. Issue:
      /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server address>
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>

    Add a Mac

    1. On the Agent machine, open Terminal.
    2. Issue:
      /Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server address>
      where <management server address> is the IP address or hostname of the management server where the machine should be registered.
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>

    Add Agent for Linux on Acronis Cyber Backup Appliance (All-in-one)

    1. Open Terminal.
    2. Issue:
      /usr/lib/Acronis/RegisterAgentTool/RegisterAgent -o register -a <management server address> 
      where <management server address> is the IP address or hostname of the Acronis Cyber Backup appliance.
    3. Optionally, you can define the organization unit where the machine should be registered by providing administrator credentials for this unit:
      -u <username>
      -p <password>

    Method 2 (for remote agents)

    1. Open Acronis web console.
    2. Navigate to Devices.
    3. In backup console, click Add.
    4. Then select the device you want to add.
    5. Provide machine IP or name and credentials, and then click Add.

    In cloud deployment

    Proceed as described in this article.