58194: Acronis Monitoring Service: Troubleshooting Installation Issues

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    In Windows, enable logging and start installation:

    1. Open Command Prompt: Start -> Search -> cmd.exe
    2. Using the cd command, navigate to the folder where acronis-agent.msi is located.
    3. Run the installation file by issuing:
      msiexec /i acronis-agent.msi /l log.txt
    4. Find the log in the folder where acronis-agent.msi is located

    In Linux, logs are displayed on the screen during installation.

    Check the log. Contact Acronis Customer Central, if you need assitance.

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