27136: Acronis True Image Home 2012: Cannot Activate Trial Version with Upgrade Key

This has been fixed

This article applies to:

  • Acronis True Image Home 2012

Symptoms

  1. You install a trial version of Acronis True Image Home 2012;
  2. You try to activate a trial version using an upgrade key for Acronis True Image Home 2012 and a serial for older version;
  3. When you press Activate button, nothing happens:

Cause

This is a known issue.

Solution

(!) This has been fixed in Build 6154.

To resolve the issue please download Build 6154 from Product Updates.

Install Build 6154 over the existing version and activate the product with the upgrade serial that you have.

More information

See also:

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Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please visit our Support Portal
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