New Content

Title Created Updated
61534: [Fixed] Acronis Backup: backup sporadically fails with "Can't connect to the mailbox of user Mailbox database guid" 10-07-2018 25-01-2019 07:17
61531: Acronis Backup Products: Slow detection of some USB drives 9-07-2018 16-11-2018 10:53
61528: Acronis Files Cloud: unused email templates 9-07-2018 19-10-2018 18:37
61525: Acronis Cyber Cloud: unattended installation 9-07-2018 27-06-2019 12:05
61520: [Fixed] Acronis Backup Cloud: backup finishes with warning "Assertion failed: node->Prev == 0 && node != Head && node->Next == 0" 6-07-2018 25-01-2019 13:31
61517: [Fixed] Acronis Backup Cloud: backup fails with "One or more machines are not assigned a license" or "Functionality 'XX' is not available. Please use the appropriate license." 6-07-2018 9-08-2019 12:37
61515: Acronis Backup 12.5: Creating WinPE Bootable Media with custom Personal vault 6-07-2018 18-09-2018 11:46
61513: Acronis Backup Cloud: backup of a large number of SQL databases fails with "VSS writer 'SqlServerWriter' has failed to process the snapshot" 6-07-2018 22-04-2019 15:12
61507: Acronis Cloud Servers maintenance in Japan: display of occupied and free space in Acronis Cloud 6-07-2018 6-07-2018 13:00
61506: Acronis Backup 12.5: No boot menu in Linux-based media on Citrix XenServer 7 virtual machine 6-07-2018 2-04-2019 10:20
61500: Acronis True Image: Backup to network share fails if guest account is used 3-07-2018 6-07-2018 12:05
61489: Acronis True Image: Common backup errors 29-06-2018 20-08-2019 13:23
61484: [Fixed] Acronis Backup: exclusion of a partition does not work 29-06-2018 18-07-2019 11:15
61480: Acronis Backup 12.5: Troubleshooting login to web console issues 28-06-2018 19-08-2019 14:20
61477: Acronis Backup Cloud: local backup cannot be selected after upgrade to version 7.7 26-06-2018 11-07-2018 13:48
61474: Acronis Backup: Enabling debug logs for scheduler on Virtual Appliance 26-06-2018 14-05-2019 09:24
61471: Acronis Backup 12.5: error when backing up OneDrive folder 25-06-2018 14-01-2019 10:56
61470: Acronis Backup 12.5: tibx files are not removed after deleting a recovery point 25-06-2018 15-02-2019 12:29
61469: Acronis Backup Cloud: local storage usage calculated twice 22-06-2018 25-04-2019 14:21
61451: [Fixed] Acronis Backup Cloud: "Failed to find directory '/lib/modules/2.6.32-504.16.2.el6.x86_64/build' that contains the kernel source code." error 19-06-2018 14-05-2019 14:22
61450: Acronis Backup 12.5: E-mail notifications are not sent sometimes 19-06-2018 27-06-2018 14:24
61448: Acronis True Image 2019: how to install Acronis application for mobile backup to a NAS 19-06-2018 19-08-2019 06:03
61445: Acronis True Image Subscription: Fair Usage Policy 19-06-2018 19-06-2018 11:17
61443: Acronis Backup 12.5: deleting backups from Acronis Cloud Storage 13-06-2018 12-07-2018 13:08
61437: Acronis Disaster Recovery Cloud: enabling promiscuous mode in hypervisors for the VPN connection 9-06-2018 12-06-2018 11:17
61435: Acronis Disaster Recovery Cloud: remote console is disconnected 9-06-2018 12-06-2018 14:05
61433: Acronis Disaster Recovery Cloud: Disaster Recovery Storage usage 9-06-2018 25-09-2018 13:49
61432: Acronis Backup 12.5: Cannot log to backup console via user and password after "Sign in as current Windows user" 8-06-2018 27-06-2018 14:29
61430: Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted" 8-06-2018 19-04-2019 13:03
61429: [Fixed] Acronis Backup Cloud: error "The file is read-only" when backing up OneDrive folder 8-06-2018 21-06-2019 08:58
61428: Installing Acronis True Image and Acronis Disk Director on the same computer 6-06-2018 7-02-2019 15:02
61425: Acronis True Image 2018: OneDrive folders are excluded by default 6-06-2018 15-02-2019 12:21
61424: Acronis Backup 12.5: How to change Activities retention period 4-06-2018 5-06-2018 21:27
61422: Acronis Backup 12.5: Storage Node installation fails with Error 0x2781fc 4-06-2018 12-07-2018 20:24
61417: Acronis Backup 12.5: remote installation fails with "The semaphore timeout period has expired" 30-05-2018 16-11-2018 10:45
61383: Acronis True Image Beta (Windows version): reporting technical issues 16-05-2018 10-06-2019 13:52
61379: Acronis Backup 12.5: Synchronization with Acronis Account fails if Netskope is installed 15-05-2018 13-08-2019 21:28
61378: Acronis Backup 12.5: time settings in product components 15-05-2018 18-07-2019 11:50
61377: Acronis Backup 12.5: Recovered RedHat 7.2 fails to start if one of dynamic volumes was not backed up 15-05-2018 27-06-2018 14:47
61372: Acronis Backup 11.5/11.7: Agent for Windows is not compatible with HVCI 11-05-2018 14-05-2018 13:25
61370: (Fixed) Acronis Backup Cloud: Physical Data Shipping option in backup plan is ommitted in v.7.7 if backup was created with v.7.5 Agent 10-05-2018 20-07-2018 15:19
61364: Acronis True Image does not support Storage Spaces 8-05-2018 20-08-2019 14:26
61363: Acronis Backup 12.5: How to configure static IP on Acronis Backup Appliance 8-05-2018 19-11-2018 10:56
61362: Acronis True Image: Error when backing up OneDrive folder 7-05-2018 13-05-2019 16:27
61359: Acronis Backup 12.5: Troubleshooting "Internal Server Error" message 6-05-2018 15-10-2018 22:01
61356: [Fixed] Acronis Backup Cloud: Physical Data Shipping option is missing for Entire Machine backup 4-05-2018 25-01-2019 13:31
61354: Acronis Backup 12.5: Moving Management Server 3-05-2018 8-07-2019 09:17
61346: Acronis Backup Cloud: size of individual slices (recovery points) is missing 1-05-2018 4-07-2018 10:23
61335: Checking Windows Event Log for issues with computer environment 28-04-2018 19-04-2019 10:41
61332: Acronis Snap Deploy 5: Deployment of UEFI machine image fails with error "Internal error: write outside of allowed area" 28-04-2018 10-07-2019 14:53
61329: Acronis Backup 12.5: Cannot login if HPE Agentless Management is installed 27-04-2018 23-07-2019 13:32
61326: Acronis Backup 12.5: Virtual Appliance backup fails with "Cannot find GXT item type 'mms::disk::disk'." 26-04-2018 25-03-2019 12:46
61312: Acronis Backup 12.5: Maintenance 23-04-2018 12-08-2019 09:22
61295: Acronis Backup 12.5: How to change timeout for alerts or deactivate them 20-04-2018 24-04-2019 12:12
61292: Acronis Storage Gateway: “Failed to apply retention rules” warning or “The operation is not supported” error 20-04-2018 20-04-2018 10:32
61291: Acronis Backup 12.5: Error "Application not found" when starting the program 19-04-2018 27-06-2018 14:49
61286: Fixing encoding issues in unreadable MSI logs 19-04-2018 19-04-2018 17:15
61282: Acronis True Image: Installation fails with "The system cannot find the file specified" 18-04-2018 20-08-2019 13:57
61280: Acronis True Image 2018: "Fallback to work without wan optimizator" message in logs 16-04-2018 13-06-2018 11:33
61278: Acronis True Image 2018: Nonstop backup disappears from backups list if Acronis Nonstop Backup Service is stopped 16-04-2018 18-04-2018 13:46
61274: Acronis Ransomware Protection does not support Internet connection through proxy servers 16-04-2018 17-04-2018 14:24
61267: Acronis Backup Cloud: Backup fails with "Failed to parse the XML" 16-04-2018 17-04-2018 13:18
61246: GDPR Compliance 13-04-2018 19-12-2018 07:59
61243: Acronis Backup Cloud: how to update the credentials to Microsoft SQL/Exchange databases in the web console 12-04-2018 30-04-2019 09:39
61225: Acronis True Image: Windows hangs at loading after installation (spinning circle) 10-04-2018 16-04-2018 14:37
61223: Acronis Ransomware Protection: Reactivating Free Acronis Cloud 9-04-2018 6-06-2018 14:05
61217: Acronis Backup 12.5: ESXi Virtual Machine backup fails with error "You do not have access rights to this file" if agent is installed on Windows with non-English localization 6-04-2018 31-05-2019 10:57
61211: Acronis Backup 12.5: Error "The following quota is reached" when using Cloud Deployment 3-04-2018 27-06-2018 15:01
61206: Acronis True Image 2018: Backup to Acronis Cloud fails with "No internet connection" 30-03-2018 13-06-2018 11:35
61205: Acronis True Image 2018: Backup to Acronis Cloud fails with "Failed to connect to 127.0.0.1" 30-03-2018 10-04-2018 19:28
61203: Acronis True Image 2018: Backup to Acronis Cloud fails with "The server rejected the renewed certificate" 30-03-2018 20-07-2018 20:42
61190: Acronis Backup Cloud: backup of an SQL Cluster cannot be browsed 30-03-2018 23-04-2019 17:20
61181: Contest rules for Acronis True Image 2018 World Backup Day Giveaway 29-03-2018 30-03-2018 15:43
61178: Acronis True Image 2018: Credentials request during backup creation to mapped public network share 28-03-2018 29-03-2018 13:42
61171: Acronis True Image 2019: how to activate the license 27-03-2018 16-01-2019 11:18
61168: Acronis True Image 2019 on Mac: FAQ 27-03-2018 14-12-2018 14:14
61163: Acronis True Image 2019 FAQ 27-03-2018 21-02-2019 16:45
61162: Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number" 27-03-2018 11-04-2019 12:59
61158: Acronis True Image 2019: how to restore to dissimilar hardware 27-03-2018 19-02-2019 10:34
61156: Acronis Backup 12.5: DST is always enabled in Virtual Appliance 26-03-2018 16-11-2018 11:00
61149: Acronis Backup 12.5: How to move backups between storage nodes 23-03-2018 26-03-2018 14:19
61147: [Fixed] Acronis Backup: Application backup (SQL and/or Exchange) fails with "Failed to resolve item by its reference" 23-03-2018 18-07-2019 11:17
61131: Acronis Disaster Recovery Service: mouse not working within server console 20-03-2018 22-03-2018 16:30
61129: Acronis Disaster Recovery Service: "There are currently no logon servers available to service the logon request" error 20-03-2018 22-03-2018 16:20
61126: Acronis Disaster Recovery Cloud: registering Disaster Recovery VPN Appliance fails with "Got unexpected response code [404]" 20-03-2018 22-03-2018 15:43
61106: Acronis Backup Cloud: Enabling Automatic Dump Creation for Acronis Processes 19-03-2018 28-03-2019 07:24
61100: Acronis Backup Cloud: Windows Services and Processes 19-03-2018 25-03-2019 13:24
61092: [Fixed] Acronis Backup Cloud and Acronis Backup 12.5: "The credentials for Exchange server are incorrect. Error code 1802." 16-03-2018 23-04-2019 17:28
61087: Acronis Snap Deploy 5: Installation fails with "Web Core Error" 15-03-2018 15-03-2018 20:29
61074: Acronis Backup Cloud: how to enable logs of Acronis Backup module for WHMCS 13-03-2018 13-03-2018 12:11
61072: Acronis Snap Deploy 5: Operation fails with "Failed to execute asynchronous action." 12-03-2018 12-03-2018 19:56
61066: Acronis Backup Cloud: collecting system information from v1 cloud Agent for Office 365 fails with "Agent is not accessible" 12-03-2018 26-02-2019 19:16
61059: Acronis Backup: Backup in "Version 12 format" fails with "Input/output" error 7-03-2018 16-07-2019 08:33
61054: Acronis Storage: how to change lost passwords 5-03-2018 19-07-2019 11:08
61050: Acronis Cyber Infrastructure: using SSH keys to access and manage Acronis Storage 4-03-2018 16-07-2019 12:52
61049: Acronis Backup Cloud: mass update of Acronis Agents 2-03-2018 24-05-2019 08:59
61046: Acronis Backup 12.5: Error "Activity 'Applying retention rules' failed" 2-03-2018 5-03-2018 18:53
61045: Acronis Backup Cloud: backup plan runs on the machine after registering it to a different user (tenant) 1-03-2018 23-04-2019 16:51
61044: Acronis Backup 12.5: remote upgrade on Windows 7 32-bit fails 28-02-2018 3-06-2018 13:09
61040: Acronis Backup 12.5 compatibility with NeoKylin products 27-02-2018 11-04-2018 16:33

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