New Content

Title Created Updated
64011: Acronis Cyber Infrastructure: update from v.3.0.4 to v.3.0.5 fails 22-01-2020 22-01-2020 21:52
64007: Acronis Files Cloud: installation package for Mac/Windows is not available on Windows/Mac devices 21-01-2020 21-01-2020 15:38
63963: Acronis True Image: Cloning fails with "Failed to create the scheduled task" 13-01-2020 13-01-2020 12:01
63958: Acronis Backup Cloud: incorrect value of location capacity shown in Web Console 13-01-2020 14-01-2020 16:17
63949: Acronis Backup: installation on ARM-powered PC fails with "This app can't run on your PC" 10-01-2020 22-01-2020 08:12
63947: Acronis Backup Cloud: update permissions for Acronis Agent for Linux files to prevent unprivileged users accessing the files 10-01-2020 14-01-2020 13:05
63940: Acronis Backup 12.5: troubleshooting unexpected VM freeze during agentless backup on Hyper-V 9-01-2020 21-01-2020 22:40
63929: Acronis Backup: appliance deployment or VM backup fails with "Failed to obtain server object 'guest.hostName'" 31-12-2019 31-12-2019 16:00
63920: Acronis Backup 12.5: Installation fails when using external MSSQL server with TLS1.0 disabled 30-12-2019 16-01-2020 11:45
63909: Acronis Backup: Installation of Agent for Windows fails with error in MSI log "Failed to add user NNNNN to group 'Backup Operators'." 28-12-2019 31-12-2019 11:56
63890: Acronis Backup Cloud: Office 365 cloud-to-cloud backup is in 'backing up' status for many hours 24-12-2019 24-12-2019 16:34
63888: Acronis Backup: Activity fails with "The process cannot access the file because it is being used by another process" 24-12-2019 27-12-2019 07:39
63885: Acronis Backup 12.5: How to reduce memory allocation for Elasticsearch 24-12-2019 27-12-2019 10:58
63884: Acronis Backup: SQL Server FileStream support 24-12-2019 24-12-2019 11:25
63871: Acronis Backup Cloud: editing Exchange backup plan fails with "The backup file name does not contain required variables: 'database name'" 20-12-2019 20-12-2019 15:00
63866: Acronis Backup Integration with Plesk/cPanel: mounting recovery points fails with timeout 20-12-2019 24-12-2019 09:06
63852: Acronis Backup Cloud: warning "Failed to get the lists" during SharePoint site backup 18-12-2019 20-12-2019 11:24
63831: Acronis Backup Cloud: editing backup plan fails with "InternalServiceError", "No resources found" 13-12-2019 19-12-2019 13:47
63828: Acronis Backup Cloud: CBT does not work properly for Hyper-V VM if multiple plans are applied to the machine 12-12-2019 19-12-2019 13:44
63821: Acronis Backup: SQL backup finishes with warning "No protected managed entities are found for key" 11-12-2019 20-12-2019 10:28
63819: Acronis True Image: issues after datacenter update 9-12-2019 10-12-2019 09:26
63818: Acronis Backup Cloud: sorting devices by status sorts in random order 6-12-2019 6-12-2019 20:38
63816: Acronis Cyber Cloud: how to check major product version installed in your data center 6-12-2019 19-12-2019 11:26
63806: Acronis Backup: Activity fails with "Operating system error: The shadow copy provider had an error" 5-12-2019 6-12-2019 10:39
63805: Acronis Backup Cloud: deleted archive re-appear in backup locations after update to v8.0 and attempt to delete it fails with "Cannot find archive 'ID'. 5-12-2019 17-01-2020 17:08
63802: Acronis ArchiveConnect end-of-life announcement 4-12-2019 4-12-2019 14:58
63788: Acronis Backup Cloud: Error "A device has no quota to apply a backup plan" or "cannot apply a backup plan to a device with assigned quota" for device with Workstation OS and enabled application backup after DC is updated to Acronis Cyber Cloud 8.0 29-11-2019 3-12-2019 08:27
63781: Acronis Backup 12.5: Backup to tape fails with "Data are absent in cache" 29-11-2019 5-12-2019 13:55
63780: Acronis Backup: SQL database backup fails with "An invalid file has been detected" 29-11-2019 2-12-2019 18:51
63776: Acronis Backup: "Agent for VMware cannot back up the same machine where this agent is installed" error 28-11-2019 19-12-2019 13:37
63772: Acronis Backup for Plesk/cPanel: mounting backups located on SMB share fails 28-11-2019 29-11-2019 16:34
63763: Acronis Backup Cloud: difference between local storage usage in backup console and management portal 26-11-2019 17-12-2019 14:40
63761: Acronis Cyber Infrastructure: how to activate SPLA license 26-11-2019 26-11-2019 14:54
63758: Acronis Backup 12.5: How to disable "Sign in as current Windows user" option on backup console login page 25-11-2019 25-11-2019 14:20
63754: Acronis True Image: Acronis Active Protection service stops due to an issue with configuration files 22-11-2019 23-12-2019 14:49
63752: Acronis Backup Cloud: deleting archives from cloud storage fails with "The file is read-only" 22-11-2019 25-11-2019 09:06
63744: Acronis Ransomware Protection Sunset 19-11-2019 20-12-2019 08:05
63739: Acronis Backup: Activity fails with Windows error: (0x80070570) The file or directory is corrupted and unreadable 18-11-2019 21-01-2020 23:00
63737: Acronis Backup: Disk/Volume level backup fails on Linux machine with more than one kernel 18-11-2019 10-12-2019 09:12
63723: (FIXED) Acronis Backup: Alert "Backup is missing: No successful backups for XX days" is raised when plan is revoked from all devices 14-11-2019 28-11-2019 15:10
63721: Acronis Cyber Cloud: how to switch from non-existent storage infrastructure with usage 14-11-2019 19-11-2019 13:21
63718: Acronis Backup 12.5: How to create 32-bit bootable media on a 64-bit machine 14-11-2019 15-11-2019 10:16
63713: Acronis Cyber Cloud: how to change Cloud resources on tenant level 14-11-2019 25-11-2019 20:56
63709: Acronis Backup Cloud: website backup fails with "Could not connect to remote file system" 13-11-2019 14-11-2019 08:58
63699: Acronis Backup: next backup status turns to 'Not scheduled" after changing "Upon time since last backup" 12-11-2019 22-11-2019 13:14
63698: Acronis Backup 12.5 renamed to Acronis Cyber Backup 12.5 12-11-2019 28-11-2019 11:30
63686: Acronis Backup: dynamic groups are not populated correctly 12-11-2019 12-11-2019 11:56
63675: How to manually enable the MassTransit web browser extension in Chrome 11-11-2019 11-11-2019 21:39
63668: Acronis Backup 12.5: Backup to a managed location fails with "The specified user name or password for remote resource is incorrect" when multiple machines are backed up simultaneously 11-11-2019 18-11-2019 14:33
63666: Acronis Backup Cloud: Agent for MAC on OS X Catalina produces a security warning that Apple can not search for malware 11-11-2019 13-11-2019 09:27
63663: Acronis Backup: Attempt to enable application-aware backup of a virtual machine fails with "Failed to get the object's property 'disk.EnableUUID'" 11-11-2019 18-11-2019 14:33
63616: Acronis Backup: Backup plan with replication to network folder fails with error "Archive with the same name already exists" 6-11-2019 2-12-2019 21:12
63613: Acronis True Image: local backups are not available for recovery if "metadata" file appears in the backup destination 5-11-2019 25-11-2019 12:18
63599: Acronis Backup 12.5: How to rename a backup location 1-11-2019 11-11-2019 21:40
63598: Acronis Backup 12.5: How to configure DatevNet proxy settings 1-11-2019 13-11-2019 13:49
63576: Acronis Backup Cloud: backup format is shown as "unknown" in Backups tab after Datacenter is updated to Acronis Cyber Cloud 8.0 28-10-2019 5-12-2019 11:17
63573: Acronis Backup Cloud: Recovery points from local or network destinations are not loading if Quota for Cloud resources is disabled 28-10-2019 7-11-2019 07:59
63569: Acronis True Image: How to determine if a backup in Acronis Cloud is in old ("tib") or new ("tibx") format 25-10-2019 25-10-2019 16:03
63557: Acronis Backup: Quiesced snapshot creation fails for Windows Server 2019 VMs on ESXi 6.5 or 6.7 21-10-2019 11-11-2019 13:54
63550: Acronis Backup Cloud: Virtual Appliance backup fails with "Cannot find GXT item type 'mms::disk::disk'." 17-10-2019 8-11-2019 11:16
63541: Acronis Cyber Cloud for WHMCS: Supported languages 15-10-2019 17-10-2019 11:51
63538: Acronis Cyber Backup Onboarding Service - Terms and Conditions 14-10-2019 22-11-2019 10:23
63536: Acronis Cyber Cloud for WHMCS: How to setup specific Storage in Configurable Options Group 14-10-2019 14-10-2019 20:10
63533: Acronis Cyber Cloud for WHMCS: How to change the Activation Method 11-10-2019 17-10-2019 12:03
63527: Acronis Cyber Cloud: backup of macOS Catalina (10.15) fails with "Internal error: mount point required for file-level backup" 11-10-2019 4-12-2019 12:20
63518: Acronis True Image 2020: do not delete first tibx file 10-10-2019 18-10-2019 08:49
63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format 10-10-2019 21-01-2020 14:15
63511: Acronis Backup Cloud: recovery hangs when recovering XenServer 7.1 or 7.2 virtual machines from Cloud storage 10-10-2019 11-10-2019 10:16
63507: Acronis True Image 2020 (Mac): how to update to the latest build 10-10-2019 1-11-2019 12:09
63500: Acronis True Image 2020 (Mac): message "Unable to connect to the driver" after update 8-10-2019 8-10-2019 13:21
63498: Acronis True Image 2020: new tibx backup format FAQ 8-10-2019 23-01-2020 13:59
63495: Acronis Backup: 'Disk is not found. Ensure that all the hard disks are installed in the machine' error when trying to Run backup as VM 8-10-2019 10-10-2019 13:53
63464: MassTransit Assistant Plug-in Compatibility with macOS 10.15 3-10-2019 3-10-2019 14:02
63460: Acronis Backup: application-aware backup of SQL server fails with "Cannot open file" 30-09-2019 1-10-2019 08:41
63458: Acronis Backup: "Failed to execute the command. Deleting machine running from backup" error 30-09-2019 1-10-2019 08:32
63462: How to verify 2FA in your account 30-09-2019 1-10-2019 10:11
63448: Acronis True Image 2020: .tibx backups in Cloud 27-09-2019 14-10-2019 13:22
63445: Acronis True Image 2020: how to view and manage backup versions in new backup format 27-09-2019 10-10-2019 21:23
63444: Acronis True Image 2020: tibx backups in local destinations 27-09-2019 30-12-2019 07:17
63441: Acronis True Image 2020: tib and tibx backup format usage 27-09-2019 14-10-2019 11:52
63440: Acronis Backup: "Failed to obtain an instance of service class 'Msvm_VirtualSystemSettingData'" and "Failed to obtain an instance of service class 'Msvm_ComputerSystem'" errors 27-09-2019 1-10-2019 08:30
63439: Acronis Backup 12.5: How to set up backup plan without schedule 27-09-2019 22-10-2019 13:03
63431: Acronis Cyber Infrastructure: how to download ISO 26-09-2019 26-09-2019 10:49
63425: Acronis True Image 2020: Limitations of tibx backups 25-09-2019 17-12-2019 11:11
63414: Acronis Cyber Infrastructure: network performance between VMs is low 24-09-2019 25-09-2019 09:57
63410: Acronis Backup Cloud: Unable to open iSCSI target in bootable media with "iscsiadm: no records found" 24-09-2019 19-11-2019 09:31
63409: Information required for investigation of a Ransomware attack 24-09-2019 25-09-2019 16:12
63408: Acronis Backup: Activity fails with "Data error (cyclic redundancy check)" 23-09-2019 25-09-2019 07:20
63404: Acronis Cyber Cloud Integration with ConnectWise Manage: product mapping check-list 19-09-2019 23-09-2019 09:40
63387: Acronis Backup: scheduler generates large log files on Linux 9-09-2019 16-09-2019 10:49
63373: Acronis Backup 12.5: Recovery to a new virtual machine fails with "Invalid configuration for device '0'" 5-09-2019 9-09-2019 15:13
63369: Acronis Backup: Operation fails with "Failed to lock the file" 3-09-2019 3-12-2019 13:08
63366: macOS Catalina(10.15) support in Acronis True Image 3-09-2019 8-10-2019 06:54
63363: Acronis Backup 12.5: How to specify custom port for SQL server during Management Server installation 3-09-2019 3-09-2019 13:02
63362: Acronis Cyber Cloud: Fixing integrations after migration of storage us2-acs1 2-09-2019 9-01-2020 10:37
63358: Acronis True Image 2020: Login in product fails if there is a problem with root certification authority certificate 31-08-2019 25-11-2019 12:49
63356: Acronis Backup Cloud: "Address is in the forbidden list" error 30-08-2019 30-08-2019 15:05
63353: Acronis True Image 2020 (Windows): how to update to the latest build 30-08-2019 31-10-2019 20:40
63352: Acronis Backup: Backup fails with "The driver detected a controller error on device" 30-08-2019 2-09-2019 09:43
63346: Acronis Cyber Cloud: integration with Active Directory 29-08-2019 13-12-2019 15:33

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