New Content

Title Created Updated
70098: Acronis Cyber Protect Cloud: Notifications about Microsoft 365 mailbox "Recovery was started" are sent to wrong users 24-01-2022 24-01-2022 14:00
70095: Acronis Cyber Protect Cloud: Agent uninstallation creates a registry record in PendingFileRenameOperations preventing installation of other software 21-01-2022 21-01-2022 20:51
70093: Acronis Cyber Protect Cloud: Snapapi fails to build on on Debian 11 kernel 5.10.0-10 21-01-2022 24-01-2022 11:17
70091: Acronis Cyber Protect Cloud: Agent update fails with "Task timeout expired. The agent that is responsible for processing the task is not accessible" 21-01-2022 21-01-2022 15:28
70078: Acronis Cyber Protect 15: management server activation fails with "Login failed" while the same credentials are accepted by Acronis Account 18-01-2022 19-01-2022 07:36
70072: Acronis Cyber Protect 15: Management Server activation fails with "An error occurred during registration" if 2FA is enabled 14-01-2022 18-01-2022 12:59
70069: Acronis Cyber Protect: Backup fails with "Failed to create express snapshot for the backup" 14-01-2022 25-01-2022 07:46
70063: How to detect SMB and NTLM version of remote share 13-01-2022 19-01-2022 12:37
70057: Acronis Cyber Protect: Application-aware backup of a VM ends with a warning "The credentials are incorrect." 13-01-2022 18-01-2022 07:49
70054: Acronis Cyber Protect 15: Alert "This management server has been offline for X days. Fix the Internet connection issue and ensure that your license is up to date" appears after updating to Build 28035 or later 12-01-2022 13-01-2022 13:19
70046: Acronis Cyber Infrastructure: Configuring immutable storage returns the error "Incompatible storages found" 11-01-2022 12-01-2022 08:38
70037: Acronis Cyber Protect Cloud: Auto-update or remote installation fails with "Failed to launch installation or update support service on host: The specified service already exists" 10-01-2022 10-01-2022 14:18
70036: Acronis Cyber Protect Cloud: Agents offline and slow performance on US5 DC 10-01-2022 10-01-2022 10:11
70033: Acronis Cyber Protect Cloud: Agent update on Linux fails with "The process is already running" after an earlier interrupted update attempt 5-01-2022 12-01-2022 15:27
70026: Acronis Cyber Protect Home Office (Mac): A disk backup fails with errors "CreateSnapshot function failed" and "Failed to create volume snapshot" 31-12-2021 11-01-2022 13:28
70023: Acronis Cyber Protect Home Office: Browsing a mobile backup fails with "The system cannot find the file specified" 31-12-2021 5-01-2022 17:20
70013: Acronis Cyber Protect Home Office: Red dot in the Account tab 31-12-2021 5-01-2022 14:25
70008: Acronis Cyber Protect: Impossible to enable Local backup for a customer if it was not enabled during tenant creation 30-12-2021 17-01-2022 14:06
70007: Acronis Cyber Protect: Adobe Acrobat does not start if Device Control is enabled in protection plan 30-12-2021 30-12-2021 12:44
70004: Acronis Cyber Protect: impossible to disable Files Sync & Share service although there is no usage 29-12-2021 12-01-2022 09:34
69989: Acronis Cyber Protect Home Office: Survival Kit creation or update fails with "Unable to copy the file" 28-12-2021 11-01-2022 09:17
69975: Acronis Cyber Protect 15: Virtual Host license assigned to virtual machine in "License usage" 24-12-2021 29-12-2021 08:57
69969: Acronis Cyber Protect 15: perpetual licenses are not moved to new account in cloud console 24-12-2021 24-12-2021 21:03
69967: Acronis Cyber Protect 15: Impossible to unregister Management Server after reinstallation or unallocate licenses from it 24-12-2021 24-12-2021 21:16
69964: Acronis Cyber Infrastructure: How to set new log rotation for ABGW and Prometheus 24-12-2021 11-01-2022 12:14
69961: Acronis Cyber Infrastructure: Cluster update may fail due to error 'Not enough space on / or /boot on these nodes: < affected node name >' 24-12-2021 11-01-2022 12:20
69959: Acronis Cyber Protect Cloud: Multiple e-mails "Malicious URL blocked" about unknown machines 24-12-2021 17-01-2022 14:44
69940: Acronis Cyber Protect Cloud: installation or backup fails with C21.11 or C21.12 agent on CloudLinux7.9 or CloudLinux8.5 (8.x) due to REMAKE_INITRD in the dkms.conf file 22-12-2021 19-01-2022 14:07
69935: Acronis Cyber Protect 15: "Download the registration file" button does not work in Internet Explorer 11 22-12-2021 22-12-2021 14:22
69934: Acronis Cyber Protect, Acronis Cyber Backup: remote installation on Windows OS Domain Controller fails with error "The operation has failed with result '1603'" 22-12-2021 22-12-2021 12:40
69932: Acronis Cyber Protect: backups fail with "The following quota is reached: Number of protected Microsoft 365 seats" while the quota is sufficient 21-12-2021 14-01-2022 10:48
69928: Acronis Cyber Protect Cloud: backup to EU1 DC fails with “[Archive Server]: storage unavailable” 21-12-2021 11-01-2022 07:31
69926: Acronis Cyber Protect Cloud: false disk health alerts about NVMe drive 20-12-2021 17-01-2022 15:10
69914: Acronis Cyber Protect Home Office: impossible to reinstall macOS after restoring data with bootable media 16-12-2021 16-12-2021 12:32
69913: Acronis Cyber Cloud: cPanel/WHM Integration plugin may return an empty slice list if multi-machine webcp protection plan is applied 16-12-2021 17-01-2022 15:16
69910: Acronis Cyber Protect Cloud: Activity details for virtual machines are "Loading" endlessly 15-12-2021 11-01-2022 07:40
69905: Acronis Cyber Protect 15: Management Server activation fails with "Registration file is already in use" although the Management Server has never been registered in Cloud 14-12-2021 26-01-2022 09:57
69901: Acronis Cyber Protect Cloud: How to check a membership for an Office365 SharePoint site 14-12-2021 16-12-2021 10:19
69897: Acronis Cyber Protect Cloud: Activity widgets are empty on EU1 DC 13-12-2021 15-12-2021 10:21
69894: Acronis Cyber Protect Cloud: Alerts "The backup agent was offline at a scheduled backup time" are generated although backups run correctly 10-12-2021 11-01-2022 07:42
69889: Acronis Cyber Cloud Integration with ConnectWise Manage: Use the 2-way sync feature to switch from Legacy to a new type of Advanced licensing 10-12-2021 20-12-2021 08:40
69887: Acronis Cyber Protect: URL branding quick-reference guide 10-12-2021 30-12-2021 20:59
69885: Acronis Cyber Protect Cloud: Agent installation fails with "Windows cannot verify the digital signature for this file" 9-12-2021 10-12-2021 09:05
69876: Acronis Cyber Protect Cloud: backup fails with "A SQLite library error. Code: '1/1/1'; Message: 'no such column: is_slice_immutable" 8-12-2021 30-12-2021 20:43
69872: Acronis Cyber Disaster Recovery Cloud: Troubleshooting custom DHCP issues 8-12-2021 23-12-2021 11:08
69870: Acronis Cyber Protect 15: Name column is not expandable 8-12-2021 8-12-2021 12:51
69869: Acronis Cyber Files: How to migrate S3 storage to another S3 storage 7-12-2021 8-12-2021 13:09
69867: Acronis Cyber Protect Cloud: Acronis Managed Machine service fails to start due to Scheduler service dependency on build 28156 and higher 7-12-2021 15-12-2021 08:56
69862: Acronis Cyber Protect 15: Impossible to run or apply backup plan to local destination after update to Build 28503: "The protection plan cannot be applied or updated as the device has no license" 7-12-2021 19-01-2022 12:19
69860: Acronis Cyber Protect: Issues when using backup agents newer than 15.0.26321(C21.01 HF1) on OSes related to Windows 7, when the SHA-2 code signing support patch/update from Microsoft is not installed 6-12-2021 17-01-2022 14:50
69858: Acronis Cyber Protect 15: Slow loading of recovery points under Devices - Recovery 6-12-2021 6-12-2021 09:57
69855: Acronis Cyber Protect Cloud: Acronis Agent Core service fails to start due to corrupted .yaml file 3-12-2021 3-12-2021 17:17
69852: Acronis Cyber Protect 15: How to update Acronis Virtual Appliance for Scale/Agent for Scale Computing HC3 3-12-2021 12-01-2022 10:55
69849: Acronis Cyber Protect Cloud: Backup deletion fails with "You try to delete an already deleted archive. Probably list of archives is outdated. Press refresh vault to get the actual archive list" 3-12-2021 11-01-2022 07:44
69847: Acronis Cyber Protect 15: Offline activation fails with "Registration file is already in use" 2-12-2021 15-12-2021 13:05
69844: Acronis Cyber Protect 15: Impossible to run or apply backup plan after update to Build 28405: "The protection plan cannot be applied or updated as the device has no license" 2-12-2021 14-01-2022 10:56
69841: Acronis Cyber Protect 15: Licenses disappear from on-premise Management Server after re-registration 2-12-2021 14-01-2022 10:57
69838: Acronis Cyber Protect: Backup of VMware ESXi VMs fails with "Failed to authenticate with the guest operating system using the supplied credentials" 1-12-2021 1-12-2021 13:11
69835: Acronis Cyber Protect 15: impossible to allocate licenses to Management Server with expired trial or subscription 1-12-2021 1-12-2021 08:54
69832: Acronis Cyber Protect 15: impossible to assign a license for Windows Server Essentials to a machine with Windows Server 2022 Essentials 30-11-2021 15-12-2021 13:36
69831: Acronis Cyber Protect: Activity fails with "ErrorNotFound('No certificate was found for authority with id") 30-11-2021 9-12-2021 10:09
69830: Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features 30-11-2021 11-01-2022 08:04
69818: Acronis Cyber Infrastructure: cluster update start fails with 'There are inactive nodes. Check "shaman stat -j"' message 28-11-2021 30-11-2021 12:41
69814: Acronis Cyber Protect Cloud: Immutable storage 26-11-2021 14-12-2021 09:16
69811: Acronis Backup extension for Plesk: impossible to create backup plan during the initial installation after Plesk update to version 18.0.40 26-11-2021 11-01-2022 08:06
69808: Acronis Backup extension for Plesk: Backup fails after Plesk update to version 18.0.40 26-11-2021 11-01-2022 08:14
69804: Acronis Backup plugin for cPanel/WHM produces 404 Error and does not work on cPanel version 100 with the new default Jupiter theme 26-11-2021 9-12-2021 07:29
69803: Acronis DLP: various applications fail to start with 'The application was unable to start correctly (0xc0000142)' error 26-11-2021 16-12-2021 13:49
69800: Acronis DLP: Google Chrome browser application crashes 26-11-2021 10-12-2021 10:18
69797: Acronis Cyber Protect Cloud: Manual removal and cleanup of Agent for Linux 25-11-2021 26-11-2021 13:49
69793: Acronis Cyber Protect: macOS backup fails with "Operating system error: Resource deadlock avoided" 24-11-2021 24-01-2022 08:40
69791: Acronis Cyber Protect: Unable to select local storage as backup destination 24-11-2021 30-11-2021 10:10
69783: Acronis Cyber Protect: Backup fails with “Storage request timeout” and “Storage is unavailable” 19-11-2021 7-12-2021 10:21
69779: Acronis Cyber Protect 15: “Cloud storage is disabled” and “You do not have an active cloud subscription” errors 18-11-2021 22-11-2021 12:57
69769: Acronis Backup plugin for WHM & cPanel: Enabling backup fails with "An error has occurred. Please try again later or contact your administrator." 16-11-2021 16-11-2021 18:19
69768: Acronis Cyber Protect: Patch management or Vulnerability assessment activities fail with "Failed to parse pending updates JSON fallback" 15-11-2021 15-11-2021 13:44
69765: Acronis Cyber Files Cloud: Desktop client crashes on macOS 11-11-2021 24-12-2021 08:38
69762: Acronis Cyber Protect: SQL backup fails with "Unable to find an object that meets the following criteria" 10-11-2021 12-11-2021 14:20
69760: Acronis Cyber Protect Cloud: Attempt to export or validate backup via console fails with "Failed to get archive_replication draft from session" 9-11-2021 25-11-2021 14:24
69757: Acronis Cyber Cloud: printer issues when Agent is installed 9-11-2021 13-12-2021 20:53
69752: Acronis Cyber Protect: Warning "user was blocked due to ten failed sign-in attempts. User agent: 'Faraday v0.9.2" in Audit log 8-11-2021 20-01-2022 13:51
69751: Acronis Cyber Protect 15: "License usage" tab is missing in Cloud console 8-11-2021 14-01-2022 11:00
69744: Acronis Cyber Protect: "Cloud Applications" widget is empty after C21.10 4-11-2021 25-11-2021 14:16
69738: Acronis Cyber Protect: Agent registration fails with "failed to validate possible tenant change: unintended tenant change" 2-11-2021 2-11-2021 08:27
69735: Acronis True Image OEM Cloud 29-10-2021 29-10-2021 19:06
69734: Acronis Cyber Protect 15 Update 3: Virtual host license cannot be assigned to both host and virtual machines 28-10-2021 7-12-2021 16:41
69732: Acronis Cyber Protect: Backup and other operations with Microsoft 365 items fail with "NET exception 'System.Net.WebException' has occurred" 28-10-2021 11-01-2022 08:29
69726: Acronis Cyber Protect: Entire machine backup fails with "ASYNC: Full barrier action job" 28-10-2021 28-10-2021 20:26
69716: Acronis Cyber Protect 15: How to activate Management Server with a large number of licenses 27-10-2021 2-11-2021 19:49
69714: Acronis Cyber Protect 15: registering Management Server fails with "Management server blocked" after offline unregistration 26-10-2021 24-12-2021 17:27
69711: Acronis Cyber Infrastructure: 'A CS service has too big journal' alert 26-10-2021 27-10-2021 15:07
69707: Acronis Cyber Protect 15: Backups of Microsoft 365 resources fail with "Quota is reached" since October 2021 26-10-2021 12-11-2021 12:11
69706: Acronis Cyber Protect Home Office (Mac): how to update to the latest build 25-10-2021 26-10-2021 13:47
69704: Acronis Cyber Protect Home Office (Windows): how to update to the latest build 25-10-2021 25-10-2021 20:43
69703: Acronis Cyber Protect: troubleshooting performance issues in Microsoft Office software when Agent is installed 22-10-2021 22-10-2021 14:41
69696: Acronis Cyber Backup 12.5: incorrect occupied space in the report for the managed backup location with deduplication enabled 22-10-2021 19-01-2022 14:58
69692: Acronis Cyber Protect: CDP backup does not run on DFS replicated folders 21-10-2021 21-10-2021 10:57
69686: Acronis Cyber Protect Cloud: New Microsoft 365 licensing (introduced in C21.10) 20-10-2021 10-01-2022 14:49
69678: Acronis Cyber Protect 15 Update 3: Perpetual licenses are not visible in console after Management Server registration 20-10-2021 22-10-2021 15:18
69673: Acronis Cyber Protect Home Office: Incremental backup fails with "No current partition" after OS upgrade 19-10-2021 19-10-2021 12:17

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