Windows 2000 Server

Do not run Acronis Managed Machine Service under Local System account: this account does not have permissions for network access

Check the license key and connection to the remote Acronis License Server

How to set up user permissions on centralized vaults

How to convert a trial subscription of Acronis Backup & Recovery Online into the full one

How to install Acronis Backup & Recovery 11 Advanced over Acronis Backup & Recovery 10 Build 11639 (U2) or higher

How to install Acronis Backup & Recovery 11 Standalone

Download the new build and run the update

Download the new build and update the components locally or remotely

Acronis Managed Machine サービスをローカルシステムアカウントで実行しないでください。ローカルシステムアカウントには、ネットワークにアクセスするためのアクセス許可がありません


Cloned machines have the same ID. Change the instance ID in Windows Registry to fix the issue

Acronis Backup can be set up to notify you by e-mail about backup and recovery task successful completion, failure or when user interaction in required.

E-mail notifications are not available in Acronis Bootable Media.


Set up SMTP relay in your Microsoft Exchange Server 2007/Exchange 2010 as described in Microsoft Exchange Team Blog: Allowing application servers to relay off Exchange Server 2007.

To set up e-mail notifications:

[VSS を使用してスナップショットを作成する] オプションを使用します


  • Acronis Backup & Recovery 10
  • Acronis Backup & Recovery 11
  • Acronis Backup & Recovery 11.5



How to manually select components for Acronis Backup & Recovery 11.5/11 Advanced installation and install the program locally

How to set up retention of archives in Acronis Backup

How to export and import local and centralized backup tasks

Make sure you have ports 9876 and 25001 open

This article applies to:

  • Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5)
  • Acronis Backup & Recovery 11



  1. You start remote installation of Acronis components.
  2. Installation fails with the following error messages:

    Failed to get information about remote machine

    Failed to connect to the service

    Failed to connect to Windows service

While installing Acronis Backup & Recovery 11.5 using the setup program, you receive this error. When installing via MSI package, the installation succeeds, but the Acronis Managed Machine Service does not start. You can fix this issue by installing the latest build

Download an install the latest version of Windows Installer on the target machine

Acronis Backup & Recovery 10 のリモートインストールに関する問題のトラブルシューティングガイド


アクロニス データベースを単純復旧モデルに変更します

How to create full Windows memory dumps

The operation fails because the archive meta information is damaged or missing. Run vault validation to fix the issue

Unlock the partition using diskpart

USB 3.0 をサポートするアクロニス製品は次のとおりです


Change Acronis databases to Simple Recovery model

Check the disk for errors and install the latest driver update