Upgrade

Starting with Update 1, Acronis Backup 12.5 (both Standard and Advanced) provides a convenient tool for remote installation and update of Windows Agents on multiple machines.

Prepare a list of machines where Agent for Windows should be installed

Create a .csv file containing hostnames or IP addresses and access credentials, one machine per line:

 host1 user1 password1 unit_path1
 host2 user2 password2 unit_path2
 host3 user3 password3 unit_path3

If you want to upgrade an Acronis Backup product to Acronis Backup 12, see this article.

You can receive upgrade licenses to Acronis Backup 11.7 if you have a valid Acronis Advantage Standard/Premier support program.

If you do not have a valid support program, you can purchase upgrade licenses for Acronis Backup 11.7.

List of previous versions of Acronis products from which you can upgrade to the current versions

You install an Acronis product in a Windows operating system. Installation fails with these messages in MSI log: "MainEngineThread is returning 1603" error in log

現在のバージョンにアップデートできるAcronis 製品の旧バージョンの一覧

アップグレード バージョンをインストールするために、アップグレードするバージョンのプロダクトキーが必要です*。プロダクトキーを確認する方法が分からない場合、ライセンス購入時のプロダクトキー確認方法 をご参照ください。

Acronis True Image 2019

Acronis True Image 2019 にアップグレードできる製品の一覧。

現在、有効なサブスクリプションを持っている場合、新バージョンのビルドがリリースされた後、自分のアカウントで無料でそれをダウンロードできます。新バージョンを使用できるのは、現在のサブスクリプションの有効期限が切れるまでとなります。追加のコンピュータのためにサブスクリプションを購入する必要がある場合、この記事をご参照ください。

The following requirements must be met before installing upgrade to Acronis Cyber Infrastructure 3.0:

Symptom

Acronis True Image 2019 is currently installed on a Mac.

You launch the program and it detects that a newer version of the software is available.

When you try to download and install it, an error occurs: "For security reasons, updates that downgrade versions of the application are not allowed".

Cause

Known issue with the live update.

Restoring to dissimilar hardware is not available on Mac (neither for OS X, nor for the Bootcamp partition).

Acronis Universal Restore is a free tool available for Acronis customers, which allows you to make the old system bootable on new hardware. This may be useful, for example, after replacing a failed motherboard or when deciding to migrate the system from one computer to another.

Restore to dissimilar hardware procedure overview:

Symptom

Installation of Acronis True Image on Mac fails with the error message "Acronis software for business is installed on your Mac".

Cause

Acronis True Image is incompatible with other Acronis software on Mac. Any other Acronis programs must be uninstalled before installing Acronis True Image.

An upgrade is a shift from the current version of Acronis software to a newer one. An update is a newer build of Acronis software of the same version

Scenario

You have Acronis True Image 2020, the standard edition of Acronis True Image. You want to upgrade your edition to an edition with cloud storage or premium features.

This information helps you decide what edition to choose:

Acronis True Image 2020 は、3つのエディションでリリースされています:

 

During an update or an upgrade the default value of the setting "Number of Simultaneous VM Backups" can become 0. As a result, machine backups cannot be performed

Upgrading the Media Builder component fails on Windows Server 2003. The problem can be solved by installing a Microsoft hotfix

Acronis True Image 2020 is available in 3 editions:

  • Acronis True Image 2020 (Standard), a 1-time purchase license
  • Acronis True Image Advanced, a subscription license
  • Acronis True Image Premium, a subscription license

All editions are available as 1, 3 or 5 machines licenses.

The official release date for Acronis True Image 2020 is August 20, 2019.

This article describes ugrade procedure from Acronis True Image OEM versions.

Acronis True Image の OEM バージョン(Acronis True Image Personal、Acronis True Image HD または Acronis True Image Data Protection)をお持ちの場合、お得に Acronis True Image の最新のリテール版(フルバージョン)にアップグレードできます: https://www.acronis.com/ja-jp/personal/computer-backup/oem/ 

This article describes where to download and how to install an update.

Acronis renewals must be registered to complete the maintenance renewal transaction. You can update your support program information by clicking Register Renewal near the outdated support program information and submitting your Order/Invoice/License certificate number and billing e-mail.

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