Restore

Symptoms

  1. You have a backup stored in Acronis Cloud.
  2. When you click the Reconfigure, Recovery buttons or try to perform any other operation with the backup, a notification message appears, saying "An error occurred either during connection or on the server. Check your Internet connection, or try to sign out, restart the program and sign in again"

Description

Symptoms

Error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" occurs at computer boot time when you try one of the following:

  • Boot the computer from Acronis bootable media (Linux-based)
  • Use F11 feature (Acronis Startup Recovery Manager)
  • Perform a recovery, disk cloning or other operation, and a computer reboot was requested

Example error messages:

Example 1:

Introduction

This article instructs how to use Acronis True Image to recover Windows from a boot failure.

Use the present article only if the system is damaged to a state when you can't get to the Desktop screen and launch Acronis True Image normally. If you are able to access Acronis True Image within running Windows, please follow instructions from that article instead.

If you want to restore APFS volumes to a new or empty disk, you need to create partitions on this new disk before you restore from a backup. Follow this article to restore from your Mac backup to a new disk.

You can restore Windows Boot Loader manually using Windows utilities

You need configure the system restored to dissimilar hardware before you can boot it

Do the following to recover files from a backup:

To the original machine

  1. Log in to Backup Management Console and click Recover:
  2. Click Recover machine:
  3. Specify recovery options if you need them, otherwise skip this step

Once a password has been set for a backup archive, it can not be retrieved if lost or forgotten

Symptoms

  • You created a backup plan with Acronis Cloud storage as a destination. You run the backup plan successfully 
  • When trying to restore any recovery point, the process just hangs on Loading
  • When checking the PCS logs on the agent machine, you see the error message like:
2019-05-22T11:46:16:889+01:00 4627423232 E00000000: io: failed to open '/1/mac1-FC34F9B9-CF1A-4013-887E-215E3039A33C-32F65865-2379-4978-B7CE-5ABF6F288D30A.xml' (pcs_err=-13) 

Acronis products are designed for the following scenarios:

  • You can create a disk/partition backup and restore it to a different machine to transfer the entire existing system to new hardware (you may need to use Acronis Universal Restore if you plan to transfer the system to dissimilar hardware).

    See:

The reason is that the backup was created with disabled VSS support

ページ