The backup script cannot be found. Restart the product and delete the backup manually, if needed

現時点では、Acronis クラウドストレージはゴミ箱機能がありません。

事象

Acronis クラウドストレージに入っていた Acronis True Image によるバックアップが削除されました。このバックアップを復元したいです。

例えば、以下の場面でこの問題が発生することがあります:

Enhanced Write Filter (EWF) Manager Installation deletes fltsrv string from Upper Filters registry key

Introduction

Almost always, the recommended and sufficient way to completely uninstall an Acronis Cyber Backup Cloud Agent for Linux is to follow Acronis Cyber Protect Cloud: manual uninstallation and execute (as root):

/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a

アーカイブ全体を削除する方法

1. 管理コンソールに接続します。それから、「バックアップ」タブに移動し、[ロケーション] を選択します:

   

2. 削除したいバックアップが保存されているクラウドストレージを選択します。

   

This article describes troubleshooting techniques that can be used to resolve/workaround a number of issues with Acronis True Image software, caused by outdated, damaged or missing parts of the software settings and executable files.

The list of symptoms when it can help includes, but is not limited to:

• the error "Cannot create database" at program startup
• various errors telling that a certain device, path, folder, file, backup, volume, version were not found or could not be accessed
• unexpected prompts for items listed above while using the program within Windows
• backup task is shown as "queued" when no other task is running
• program silently does not launch, no errors are displayed (GUI is not showing up at program's startup)

The methods described on this page go from a quick database cache refresh, that does not require backup tasks reconfiguration afterwards, to applying a special cleanup tool used in cases when neither repair nor uninstallation works.

Instructions from this article apply only to issues within a Windows operating system. The article does not apply to any problem observed in the bootable media environment.