Start the product and click "Acronis Store"

Please recheck your e-mail box to make sure there is no discrepancy

How to proceed if you accidentally have ordered a wrong product at the Acronis Online Store

You can purchase Initial Seeding backup under your account

Most probably the download link expired or was copied incorrectly. Download the product from your Acronis account.

ダウンロードのリンクの有効期限が切れたか、リンクが正しくコピーされなかった可能性があります。お使いのAcronis アカウントから製品をダウンロードしてください。

This article describes why it is important to download the latest build of an Acronis product even if you have a boxed version

To replace the damaged backup DVD/backup USB please send the reshipment request to Cleverbridge

Backup DVD is an additional option that offers physical shipment of the installation file on a DVD

There are several reasons why an order cannot be processed at the moment

Acronis Online Stores accept payments via wire transfers, credit cards and purchase orders

Acronis True Image の OEM バージョン(Acronis True Image Personal、Acronis True Image HD または Acronis True Image Data Protection)をお持ちの場合、お得に Acronis True Image の最新のリテール版(フルバージョン)にアップグレードできます: https://www.acronis.com/ja-jp/personal/computer-backup/oem/ 

お使いの Acronis 製品のプロダクトキーを確認する方法を紹介しています。

Where to find the serial number of your copy of Acronis product