My Acronis account

To delete your personal account, follow the steps:

1) Log into

2) Go to "Profile" tab

3) Click Delete Account

Account deletion is an irreversible operation and cannot be undone

4) Proceed to deletion

How to get Support on Acronis Website

You need to have Order ID and a serial number to retrieve the registration E-mail

How to change the registration e-mail on Acronis website

"My Support Requests" is an Acronis Customer Portal where you can browse and review all your cases

以下のサブスクリプション ベースの製品のどちらかを持っている場合、この記事を適用できます:

  • Acronis True Image サブスクリプション
  • Acronis Backup (Advanced) サブスクリプション
  • Acronis Cloud Storage サブスクリプション

サブスクリプション ベースの製品には、自動更新のオプションがあります。つまり、次のサブスクリプション期間の支払いの請求が自動的に行われ、サブスクリプションはまた1年間延長されます。


We recommend you to create an account on Acronis website right when starting to use our products. If having an account you can easily:

It is recommended to register your serial numbers for Acronis products at the official Acronis website, so that you can at any time:

Acronis 製品の利用を開始してすぐに、AcronisのWebサイトでアカウントを作成することを推奨しています。アカウントを作成すると、以下の操作を簡単に実行できるようになります:

How to subscribe or unsubscribe to Acronis Newsletters or E-mail offers


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