Issue

If Acronis Management Server is installed on a guest operating system, which is backed up from the host, it will not display the correct task status on the dashboard

Download the ISO image from the Acronis website to solve the issue

Acronis Backup and Security 2010 does not overwrite the existing installation of usual Acronis True Image Home 2010 version with its own modified version of Acronis True Image Home 2010

Remove the grayed out machines from Acronis Management Server and then add them back to solve the issue

Acronis Backup & Recovery 10 can only back up to the root of Iomega REV drive.

There is no option to recover from Acronis Nonstop Backup if you boot from Acronis Bootable Media. This has been fixed

Edit the archive.xml file to have the protection alert refreshed

Connection to Acronis Agent for ESX/ESXi (Virtual Appliance) fails after the ESX IP address change. As a result, scheduled Virtual Appliance backup tasks fail too

As a workaround, uninstall the components that fail from Control Panel, and install them back using the installation file of build 11639.

A backup archive that contains no partition, but only has files and folders, cannot be mounted

Acronis True Image Home 2010 is already included in Acronis Backup and Security 2010

This message in the log means that there is nothing to clean up in the backup location

As a workaround, install the Acronis Management Console from Windows command-line

The backup plan creation of a Hyper-V virtual machine fails after updating Acronis Backup & Recovery 10 Build 11345 to Build 11639

This article gives explanation of why one cannot set a task to be executed at shutdown/logoff in an Acronis product when it is run in Windows Vista or Windows Server 2008. This article also provides a workaround for this issue

Remove any other security software before installing the product

When installed on the same machine with PC Angel, Acronis products either crash or cannot access hard disk drives

Acronis True Image Rescue Media changes SAN signatures of disks, which prevents Microsoft Cluster Service from starting

Use the usbmouse=off parameter to resolve the issue

The driver does not work with customized Linux kernel, which is used in Acronis products. This is applies to all Promise FastTrak controllers that have Vendor ID 0x105a

Acronis True Image errors out with "Unable to create volume snapshot" when backing up volumes of over 4 TB in size in Linux

Drives are not recognized on certain Nvidia controllers when operating in IDE mode. Switch to Enhanced Mode in BIOS to resolve the issue

Centralized managed vault creation may fail when the account running Acronis Storage Node service does not have sufficient permissions to the vault data or database location

Start the Acronis Nonstop Backup service to solve the issue

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