installation Failed to grab execution mutex. System error 258.

本記事の対象製品:

  • Acronis True Image
  • Acronis Cyber Backup
  • Acronis Cyber Backup Cloud

 

事象

Windows上でAcronis製品のインストールに失敗します。MSIログに以下のエラーが表示されます:
Failed to grab execution mutex. System error 258.

 

原因

以下の原因が考えられます:

Symptoms

Installation of an Acronis product fails in Windows. MSI log shows this error:
Failed to grab execution mutex. System error 258.

Cause

This error can been caused by one to the following: