Question:
Is it possible to change my password from the Macintosh when using Acronis Files Connect (formerly ExtremeZ-IP) on my server? Are there any issues I should be concerned about?
GroupLogic
Summary:
Microsoft Cluster Services does not support IPv6 in Windows 2003 Server and below.
Description:
Support for using IPv6 addresses on a cluster was added in Microsoft Windows Server 2008. While Acronis Files Connect 5.3 or later is certified for use on standalone version of Windows Server 2008, at this time Acronis Files Connect is not supported on Windows Server 2008 clusters. When Acronis Access Connectcluster support is qualified for Windows Server 2008, IPv6 support will be part of that testing.
Question:
How does Acronis Files Connect (formerly ExtremeZ-IP) use TCP/IP and Appletalk?
Answer:
Acronis Files Connect use of AppleTalk is limited to broadcast and service discovery functions (we also support SLP and Bonjour).
Since Apple's newer AFP protocol provides a big performance advantage over AppleTalk, Acronis Files Connect uses TCP/IP over AFP for file sharing activities. We support AFP v3.1 for Mac OS X clients and AFP v2.2 for Mac OS 9 clients.
Summary:
EZIPUTIL.exe is a cmd line utility located in the installation directory (by default at C:\Program Files (x86)\Acronis\Access\Access Connect) which can be used to issued commands via a cmd line, batch file, or powershell.
Description:
You can get this information by running EZIPUTIL with no arguments.
Question:
Can Acronis Files Connect (formerly ExtremeZ-IP) simultaneously share the same volumes as Services for Macintosh?
Summary:
Access Based Enumeration (ABE) is a new feature in Windows Server 2003 SP1 (and above) that filters the shared folders that are visible to a user based on the user's access rights. This prevents the display of folders or other shared resources that the user does not have the right to access.
Question:
Does Acronis Files Connect (formerly ExtremeZ-IP) support passwords longer than 8 characters? Does Acronis Files Connect (formerly ExtremeZ-IP) support encrypted passwords?
Question:
How many server nodes can be added to an Acronis Files Connect (formerly ExtremeZ-IP) cluster?
Answer:
Acronis Files Connect supports the maximum number of nodes allowed by Microsoft Clustering Service. These limits vary according to server operating system.
The following limits apply:
Summary:
Some users may encounter problems when uninstalling Acronis Files Connect (formerly ExtremeZ-IP) if it was installed to a shared drive. If all instances of Acronis Files Connect are installed to the same location, uninstallation cannot be completed properly. Below are the steps to ensure that Acronis Files Connect has been uninstalled from the entire cluster system.
Description:
The steps below assume you have not already attempted to uninstall Acronis Files Connect and failed:
Summary:
For purposes of centralization of print management and logging, it may be desirable to configure all Macs and Windows PC's in an environment to print through Acronis Files Connect (formerly ExtremeZ-IP) print server queues. By doing this, all print jobs are routed through and logged by Acronis Files Connect, allowing all print activity to be audited using Acronis Files Connect. This document walks through the steps required to set up a Windows client computer to print to an Acronis Files Connect Print Server.
Summary:
Describes how to create a Macintosh drop box within an Acronis Files Connect (formerly ExtremeZ-IP) Volume, which lets users drop files but not browse or read files in a folder
Description:
A drop box is a special folder that allows a Mac user to place files into the folder, but not see or access files within the folder. On the Macintosh, this folder is displayed with a buckle and an arrow to indicate that files can be "dropped" but not accessed.
Summary:
With the release of version 4.2, Acronis Files Connect (formerly ExtremeZ-IP) Print Server automatically advertises all print queues using Bonjour technology. This feature allows Mac OS X 10.2.8 or later and Windows 2000 and XP clients to set up and print to printers quickly and easily in a single step.
Description:
For full details on server and Mac or PC client computer setup of Bonjour printers, please see the "Acronis Files Connect Bonjour Printer Discovery - Setup and Usage" PDF below.
Question:
How do I provide feedback or report bugs to Apple?
Answer:
If you believe that you have encountered a problem with an Apple product or want to suggest a change or new feature, take all three of the following actions.
Question:
How do I remotely administrate another Acronis Files Connect (formerly ExtremeZ-IP) server on my network?
NOTE: IP connectivity between the remote administrative site and the Acronis Files Connect Server is required.
Answer:
To administer any Acronis Files Connect server on your network, double-click on the Acronis Files Connect Administrator icon with the [Control] key down.
A dialogue box will apear asking you to enter the IP address or host name of the Acronis Files Connect server you wish to administrate.
Summary:
Acronis Files Connect (formerly ExtremeZ-IP) contains the ability to notify users upon login if their passwords are about to expire. In addition to modifying the Windows registry to enable this feature (see the Acronis Files Connect README for details), customers using Acronis Files Connect on a domain need to insure that Active Directory is properly configured in order for this feature to properly work.
Summary:
This article explains the configuration of Acronis Files Connect (formerly ExtremeZ-IP) to support password expiration warnings for end users.
Description:
This feature can be enabled through the "Security Settings" tab of the "Settings" dialog in the Acronis Files Connect Administrator.
Select the "Notify Mac Clients of Password Expiration" checkbox and specify the number of days before password expiration that you would like to start warning the user.
Summary:
Upgrading an older iPhoto library to iPhoto ‘09 does not work on SMB, SFM, or Acronis Files Connect (formerly ExtremeZ-IP) AFP mounted volumes.
Description:
When upgrading an existing iPhoto library to an iPhoto ’09 library, the client software attempts to issue a rename of the library folder while files inside it are still being accessed. On Mac OS X, and to a Mac OS X Server, this command is supported. On Windows, it is not, which results in a library upgrade failure.
Workaround:
Summary:
Instructions to configure Acronis Files Connect (formerly ExtremeZ-IP) to use a specific IP for servers with multiple IPs / NIC cards.
Description:
Acronis Files Connect will listen on all IP addresses at startup. If you need to specify which IPs are used by the Acronis Files Connect service, you can do so by making the following edits to the registry.
Summary:
Instructions for deleting volume streams in case of data corruption.
Description:
When Acronis Files Connect (formerly ExtremeZ-IP) Administrator Volumes tab indicates a Volume failed to initialize, this may indicate a corrupted mapping stream. To resolve simply remove the volume and add it back. The act of removing and adding the Volume back will automatically delete and recreate the mapping stream.
Summary:
A variety of performance counters have been included in the 5.0 version of Acronis Files Connect (formerly ExtremeZ-IP) to help administrators monitor load, diagnose performance bottlenecks and detect problems with shares and print queues. It can be useful to trigger an Email alert when a particular counter falls past some boundary.
Description:
Examples of events you can use to trigger an email alert:
Volume is offline (Volume is offline = 1)
Print Queue is offline (Is Queue Online < 1)
Summary:
Details steps to perform a packet trace of Acronis Files Connect (formerly ExtremeZ-IP) for diagnostic purposes.
Summary:
To upgrade Acronis Files Connect (formerly ExtremeZ-IP), simply run the latest installer which can be obtained by clicking the "Check for Updates" button in the Acronis Files Connect Administrator or from our Latest Releases page.
Description:
It is not necessary to uninstall and reinstall the program (or recommended since you will lose all your settings).
Summary:
Details the debug log configuration settings in Acronis Files Connect (formerly ExtremeZ-IP).
Description:
Acronis Files Connect has detailed debug logging facilities built in which can be used to diagnose problems. This is a useful tool that Acronis Mobility Technical Support may ask you to invoke in order to assist in resolving any problems you encounter.
The DebugLogging Keys are located in the following registry location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ExtremeZ-IP\Parameters4\DebugLogging
Question:
How do I turn on or turn off debug logging in Acronis Files Connect (formerly ExtremeZ-IP)?
Answer:
For Acronis Files Connect 3.x and earlier:
With the Acronis Files Connect Administrator open, hold down CTRL+D while doing a right mouse click. You'll see the debugging information dialog screen. Select either Enable Logging or Disable Logging. Not all debugging keys are available in this window and Group Logic Technical Support may ask you to enable some additional debugging keys if warranted.
Acronis Files Connect 4.x:
Summary:
Under Windows 2003 Server, sometimes Dr. Watson logs are not generated when an application crashes. However, mini dump files are always generated for the Windows error reporting service. Unfortunately by default this service queues notifications and doesn't usually alert the user until the server is rebooted. Below are instructions on configuring the Windows error reporting service to instantly display a dialog when a crash occurs, and how to retrieve the crash information.
Question:
I am using Mac OS 8.1 and when I view files on my Acronis Files Connect (formerly ExtremeZ-IP) server, the file sizes are incorrect. What's wrong?
Answer:
This problem is a known bug with Mac OS 8.1 and AppleShare Client 3.8. It's actually the result of an undocumented portion of the AFP protocol.
Question:
Now that I've migrated from SFM to Acronis Files Connect (formerly ExtremeZ-IP), my Mac clients fail to auto-mount volumes. What's wrong?
Answer:
The first thing to check is to look in the "Acronis Files Connect Administrator" program and see if the "Allow Workstations To Save Password" button is checked. If this is not checked, then workstations will not be able to log in at start up correctly. Turn this option on, then remount the servers from the clients and set up the auto-mounting again.
Summary:
Acronis Files Connect (formerly ExtremeZ-IP) Print Server allows you to define a single PPD that will be downloaded to the Mac for each print queue. Some printer manufacturers may require additional software be installed to use this PPD.
Question:
Why am I only able to see 255 volumes from the chooser on Mac OS 9? and why do 255 volumes disappear when I add the 256th volume?
Answer:
This is a limitation of AFP which relies on an 8 bit variable to identify the number of volumes to report to the chooser and network browser.
For 255 volumes, the binary value of this variable is equal to 11111111 and all 255 volumes are able to be seen in the chooser and network browser.
Symptom:
Searches may hang when typing slowly into the Mac OS X 10.4 Tiger search prompt.
Steps to Reproduce:
Select an Acronis Files Connect (formerly ExtremeZ-IP) mounted volume on a Mac OS 10.4 client and type any word into the search prompt with a second pause between each letter.