GroupLogic

Question:

I would like to configure Acronis Files Connect (formerly ExtremeZ-IP) to listen on a port other than the default. Is this possible?

 

Answer:

Yes.
You can configure Acronis Files Connect to listen on a port other than the default. The default setting is port 548.

In Acronis Files Connect 2.1 and later, you can simply adjust the port via the Acronis Files Connect Administrator program.

Question:

Does Acronis Files Connect (formerly ExtremeZ-IP) work with Windows Shadow Copy?

Answer:

Shadow Copy enabled volumes can be shared out to Mac clients using Acronis Files Connect, but Mac clients do not have a native utility to restore Shadow Copy files.

Question:

What are the system requirements for Acronis Files Connect (formerly ExtremeZ-IP)?

Answer:

The latest requirements can be found in the Acronis Files Connect Requirements page.

We've had a number of questions recently about searching in Mac OS X 10.5.6.

As we explain in this knowledge base article, Apple introduced a bug in Mac OS 10.5.6 that causes it not to correctly send search requests.

Group Logic has been working with Apple and encouraging them to fix the problem in  10.5.7. We'll post an update as soon as we confirm that a fix is available.

Question:

How does Acronis Files Connect (formerly ExtremeZ-IP) map the Windows security model to Macintosh-style folder permissions?

Answer:

While Windows uses access control lists (ACLs) exclusively to enforce security, the Macintosh uses any one of three different schemes, Mac-style folder permissions, UNIX permissions, or ACLs. Regardless of what scheme the Mac is using, Acronis Files Connect must map the Windows ACL to each of these Macintosh schemes in order to provide the necessary file and folder security expected by the user and/or application.

Question:

Can I change the IP address of my Server while the Acronis Files Connect (formerly ExtremeZ-IP) Service is running?

Answer:

Changing the IP Address of a Server while the Acronis Files Connect Service is running is not recommended as some customers have reported that CPU spikes occur until the Acronis Files Connect Service is restarted. The recommendation is to stop the Acronis Files Connect Service from the Services Control Panel. After changing the IP Address you can restart the Acronis Files Connect Service.

Summary:

The latest version of the Microsoft Office 2004 for Mac Resource Kit gives mention to Acronis Files Connect (formerly ExtremeZ-IP) File Server as an alternative to Microsoft's Services for Macintosh (SFM).

Summary:

Acronis Files Connect (formerly ExtremeZ-IP) 5.1 allows for the configuration of a "filename policy" - a set of rules that prevent the use of files matching particular criteria (characters illegal in Windows filenames, files with certain extensions, etc.) When Acronis Files Connect rejects client requests to create or copy these files, the client's application may not respond in a graceful manner.

Question:

Is Acronis Files Connect (formerly ExtremeZ-IP) Compatible with VMWare ESX Server?

 

Answer:

Yes. Acronis Files Connect runs and is supported on a virtualized Windows Server image being hosted on VMWare ESX Server or ESXi.

Question:

Does Acronis Files Connect (formerly ExtremeZ-IP) support folder quotas such as those in Windows 2003 R2?

New with version 6.0 of Acronis Files Connect (formerly ExtremeZ-IP) is our usage of Microsoft’s Service Connection Point (SCP) technology. We use this technology to locate and contact other Acronis Files Connect servers in your Active Directory (AD) domain for DFS (Distributed File System) support, as well as new features in the future. Microsoft’s web site has an executive overview of what SCPs are and how they can be used at this location on the internet:

Symptom:

Customers have reported the following symptoms while running Symantec AntiVirus Corporate Edition (Version 7.x and 8.x) with any version of Acronis Files Connect (formerly ExtremeZ-IP):

While Windows uses access control lists (ACLs) exclusively to enforce security, the Macintosh uses any one of three different schemes: Mac-style folder permissions, UNIX permissions, or ACLs. Regardless of what scheme the Mac is using, Acronis Files Connect (formerly ExtremeZ-IP) must map the Windows ACL to each of these Macintosh schemes in order to provide the necessary file and folder security expected by the user and/or application.

セキュリティを実施するために、Windowsでは、アクセス制御リスト(ACL)のみが使われます。しかし、Macintoshでは、このセキュリティ スキームの何れかが使われます:Mac形式のフォルダのアクセス権、UNIX アクセス権、またはACL。使われているスキームにも関わらず、ユーザまたはアプリケーション、あるいはその両方に期待されるレベルのファイル・フォルダ セキュリティを提供するために、Acronis Files Connect (以前、ExtremeZ-IP)は上記の各スキームへWindows ACLを割り当てる必要があります。 

現在、Acronis Files Connect 5.2以降のバージョンでは、Macintoshのセキュリティ スキームがすべてサポートされています。以下の添付資料には、各スキームとAcronis Files Connectでのそのサポートの実現に関する議論がまとめられています。 

この資料の読者は、セキュリティ原則やWindowsとMacのセキュリティ スキームに関する用語の基礎知識を持っていることを期待されています。また、必要な場合、資料の最後にある簡単な用語集をご参照ください。 

Question:

When I purchase Acronis Files Connect (formerly ExtremeZ-IP), do I need to uninstall the previous version or a trial version before installing the new version?

Answer:

No, you do not have to do an uninstall. Acronis typically emails to you, on the spot, the serial number and everything you need to keep all the setting that you have set with the trial. You can load a released version on top of the trial or previous version, and all settings and configuration information will be maintained.

Summary:

Yes, Acronis Files Connect (formerly ExtremeZ-IP) is fully compatible with 32- and 64-bit versions of Windows.

Description:

GroupLogic has fully certified Acronis Files Connect on 64-bit versions of Windows 2003 and 2008. We have had a few requests to develop a 64-bit optimized version of Acronis Files Connect, but we do not believe it would provide users or administrators with any noticeable improvements compared to running the 32-bit version on 64-bit systems.

Question:

Can Acronis Files Connect (formerly ExtremeZ-IP) work with files that are bigger than 2GB?

Answer:

Yes, but only from Mac OS X when using Acronis Files Connect 3.0 or later.

Summary:

This article describes the usage of Windows-based permissions on Acronis Files Connect (formerly ExtremeZ-IP) shared volumes.

Description:

Acronis Files Connect adheres strictly to permissions as they are dictated or configured within the Windows kernel.

Question:

Does Acronis Files Connect (formerly ExtremeZ-IP) limit a volume to 65,000 files or folders?

 

Answer:

No. Even though SFM on Windows NT 4 has a limit of around 65,000 files and folders per volume, Acronis Files Connect has no such limitation and neither does the Macintosh client. Acronis Files Connect has been successfully used on machines with millions of files.

Acronis Files Connect versions 10.0.4 and later have been tested for compatibility with macOS 10.12 ‘Sierra’. If you are running an earlier version of Acronis Files Connect, please install 10.0.4 or later to support Sierra client Macs.

When Apple switched from using MIT Kerberos to Heimdal Kerberos in OS X Lion (10.7) logins became case sensitive. If the user's name in Active Directory is "Fred" and the only enabled authentication method in Acronis Files Connect (formerly ExtremeZ-IP) is Kerberos logging in as "fred" will not work. If Encrypted logins are also allowed (the default) when the Kerberos UAM fails the AFP client will fallback to DHX2 User Authentication Module (UAM) and the connection will proceed normally.

Question:

How does Acronis Files Connect allow clients to reconnect? What effect does Kerberos authentication have on reconnect behavior?

Summary:

Acronis Files Connect (formerly ExtremeZ-IP) latest release information

Description:

The latest version of Acronis Files Connect as well as the manuals and Release History can be obtained from:

Acronis Files Connect Latest Releases

When configuring Acronis Files Connect (formerly ExtremeZ-IP) and ArchiveConnect to work with CommVault archives, there are 2 specific registry configurations that need to be made.

1) In the Acronis Files Connect registry: “ServerUsesRelativeHandles" should be set to 0.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ExtremeZ-IP\Parameters4\Refreshable\ServerUsesRelativeHandles

Summary:

By default, the Acronis Files Connect (formerly ExtremeZ-IP) service logs on as the local SYSTEM account. This relies on the default ACE that grants the SYSTEM account Full Control over all NTFS volumes. Permission issues can arise if the local System account is missing or does not have full control on your NFTS file system. 

Question:

Can Acronis Files Connect (formerly ExtremeZ-IP) replace Cyan Software's MacServerIP which has not been upgraded to support Mac OS X 10.5 Leopard and Windows 2008 Server?

Answer:

With Cyan's lack of upgrades and technical support for MacServerIP, Group Logic recognizes the need of customers for a supported, compatible AFP server solution on the Windows platform.

This article applies to:

  • Acronis Backup Advanced (formerly ExtremeZ-IP)

Question:

What is the difference between active/passive and active/active clustering?

Answer:

The terms active/passive and active/active have different meanings in different contexts. In the strictest sense, active/active clustering, means that the applications or services running on the cluster can access the same resources at the same time. In common usage, it means that multiple nodes in the cluster can provide the same type of service.

Summary:

The PDF in Related Documents describes how to configure print queues within Acronis Files Connect (formerly ExtremeZ-IP) on a Microsoft cluster.

Description:

see attached pdf

Related Document:

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