To troubleshoot the issue, it is necessary to collect Acronis Recovery for Microsoft Exchange logs, Windows Event Logs, Windows System Information and export the restored E-mails in .eml format
Restore of a mailbox or folder errors out due to insufficient free space even though there is enough free space on the server hard disks
This is a Microsoft Exchange Server issue
This is not supported
You can recover separate mailboxes or E-Mails from a backup archive of an Information Store, but the process can be time-consuming
E-mail notifications fail
Create a new Exchange user account, which is a member of Administrators group, Domain Admins group, Domain Users group, Enterprise Admins group. Use the created account to run the backup again
Setting up E-mail notifications to have Acronis Drive Monitor send alerts and regular disk reports
Acronis Backup & Recovery 10 does not support E-mail notifications for validation tasks
Download the fix
This has been fixed
The subject of the E-mail shows the full operation log
電子メールの件名に完全な処理のログが表示されてしまう
この資料は、以下の製品に該当します。
- Acronis Backup & Recovery 10（すべてのエディション）
事例
- Acronis Backup & Recovery 10 で電子メール通知を設定し、[完全なログを通知に含める] オプションをオンしても、
設定した電子メール通知を受信できない場合の対処方法
本内容は以下の製品に適用されます。
You have entered an incorrect E-mail or password. Please ensure that you type in a correct E-mail and password for your Acronis account
E-mail backup can only be restored to the same e-mail client
Backing up E-mail messages, accounts and settings
Per Microsoft limitation, the Exchange user must have minimum 1 E-mail in the mailbox to operate properly with the Exchange database. As a workaround, send an E-mail to the user in question.
Acronis Recovery for Microsoft Exchange is a disaster recovery solution to protect Microsoft Exchange data. Restore databases, mailboxes or even E-mails
この問題は修正済みです。
この資料は、以下の製品に該当します。
This has been fixed
This has been fixed
Provide the username in the form of DOMAIN\Username; make sure the user is a member of Administrators group, Domain Admins group, Enterprise Admins group; delete the v8.0 subkey from Windows Registry
バックアップ処理に関する通知には、受信電子メールアドレスを 1 件のみ設定することができます
この資料は、以下の製品に該当します。
事例
- バックアップ処理に関する通知を受信する電子メールアドレスを複数設定します。
- 通知を送信すると、プログラムのログ（[ツール] -> [ログ]）に次のエラーエントリが表示されて失敗します。
通信エラー
原因
複数の電子メール通知を送信するオプションには、現在対応していません。
Acronis True Image の通知機能について説明します
この資料は、以下の製品に該当します。
This has been fixed
There is an unsupported version of Microsoft Outlook installed on the machine that crashes the application
This has been fixed
List of E-mail clients for which the Antispam protection can be enabled
This is a known issue. Re-enable the Antispam protection in Acronis Internet Security 2011