Under Windows 2003 Server, sometimes Dr. Watson logs are not generated when an application crashes. However, mini dump files are always generated for the Windows error reporting service. Unfortunately by default this service queues notifications and doesn't usually alert the user until the server is rebooted. Below are instructions on configuring the Windows error reporting service to instantly display a dialog when a crash occurs, and how to retrieve the crash information.
If the Acronis Storage Node component crashes during any operation, please enable the automatic dump creation on this machine for troubleshooting purposes.
To enable automatic dump creation, follow these steps: