DST

This article is to assist with troubleshooting slow disk operations.

This article applies to:

  • Acronis Disk Director 11

Troubleshooting slow GUI issues in Acronis Disk Director

This article applies to:

  • Acronis Disk Director (all editions)

Solution: 

In general, perfomance is constantly being optimized, so updating to the latest build is always recommened for the best perfomance.

Troubleshooting guide for issues with Acronis OS Selector

This article applies to:

  • Acronis Disk Director
  • Acronis OS Selector

Introduction

This article will guide you through troubleshooting following possible issues with Acronis OS Selector:

This article describes how to troubleshoot issues related to ESXi configuration backup failure.

This article applies to:

  • Acronis Backup for VMware
  • Acronis vmProtect

Introduction

ESXi host configuration backup can be used to quickly recover the ESXi server, allows to rollback the server configuration to the state when the backup was created.

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article provides the instructions on how to investigate issues when the Recovery operation hangs.

Solution

Follow these steps to troubleshoot the issues when the Recovery operation hangs:

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect) 9

Introduction

This articles desribes the troubleshooting steps to investigate the issue with failures during recovery of mailboxes or their content using Acronis software.

Solution

Follow these steps to troubleshoot the issue when e-mail recovery operation fails:

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article describes the steps that can help to investigate the problems with the recovered data is corrupted.

Solution

Follow these steps to troubleshoot the issues when the recovered data is corrupted:

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article describes the steps to investigate the problem if any application failure after the VM recovery

Solution

Follow these steps to troubleshoot the problem with applications failure after the VM restore operation:

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

The article describes the troubleshooting steps to investigate the problem when the Failback operation fails.

Solution

Follow these steps to troubleshoot the issues when Failback operation fails:

This article describes how to troubleshoot issues related to Application malfunction in Replica VM while using Acronis Backup for VMware (Acronis vmProtect).

This article applies to:

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

The article describes the troubleshooting steps to investigate slow backup issues.

This article describes how to troubleshoot issues related to Exchange Malfunction in Replica VM while using Acronis Backup for VMware (Acronis vmProtect).

This article applies to:

Run repair installation, make sure connection between Agents and License server is stable

This article applies to:

  • Acronis Snap Deploy 4

Symptoms

You attempt the deployment, it fails with error similar to: “Failed to check license – License server unavailable".

How to troubleshoot issues related to retention rules failure in Acronis Backup for VMware (Acronis vmProtect).

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article provides instructions on how to troubleshoot and resolve issues related to retention rules failure during Backup while usingAcronis Backup for VMware (Acronis vmProtect).

Solution

Follow these steps to troubleshoot retention rules failure:

 Acronis vmProtectおよびAcronis Backup for VMwareで、vSphereのスナップショットに関する問題が発生した場合のトラブルシューティング手順

この資料は、以下の製品に該当します。

  • Acronis Backup for VMware ( Acronis vmProtect 9)
  • Acronis vmProtect 8
  • Acronis vmProtect 7
  • Acronis vmProtect 6

はじめに

この資料では、Acronis vmProtect、およびAcronis Backup for VMwareでvSphereのスナップショットに関連する問題が発生した場合のトラブルシューティング手順を説明します。

解決法

以下の手順に従って、vSphereのスナップショットに関する問題のトラブルシューティングを行います。

This article describes how to troubleshoot issues related to AD malfunction after the replication of VM while using Acronis Backup for VMware (Acronis vmProtect).

This article applies to:

Instructions on how to troubleshoot and resolve installation issues.

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect) 

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible).

 Solution

Follow these steps to troubleshoot installation issues:

Instructions on how to troubleshoot and resolve installation of Acronis Snap Deploy 4 issues.

This article applies to:

  • Acronis Snap Deploy 4
  • Acronis Snap Deploy 5

Introduction

Always make sure you are troubleshooting installation issues with the latest build of the product (if it is possible). You can always check for the latest update in your online account at https://www.acronis.com/my/products/.

This article is about troubleshooting template problems in Snap Deploy

This article applies to:

  • Acronis Snap Deploy

Introduction

 

When creating a deployment template in Acronis Snap Deploy, you might be faced with a problem. Most of these problems come from limitations tied to the image creation process and licensing. Other issues will have to be escalated and looked at by our QA and development teams.

Make sure you have sufficient free licenses, adjust deployment settings.

This article applies to:

  • Acronis Snap Deploy 5
  • Acronis Snap Deploy 4

This article applies to:

  • Acronis Snap Deploy 4

Introduction

Some of hard drives or RAID may not be recognized by Acronis Snap Deploy or may be displayed incorrectly. How to troubleshoot such issues and what information needs to be collected, described in this article.

Solution

Troubleshooting

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

The articles describes steps to troubleshoot issues with slow validation.

Solution

Follow these steps to troubleshoot the issues when the validation backup speed is slow:

Troubleshooting VM backup failures.

This article applies to:

  • Acronis Backup for VMware (Acronis vmProtect)

Introduction

This article describes the steps that can help to investigate problems with VM backup failures in Acronis Backup for VMware (Acronis vmProtect).

Solution

Follow these steps to troubleshoot virtual machine backup failures:

Delete the ACEP task in Windows Agent or Virtual Appliance

This article describes the troubleshooting steps in case of a Virtual Appliance installation failure

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