Enter the username and the password, which were specified in the "Remote logon settings" fields when creating Acronis Bootable Media. This should eliminate the issue

This article describes why it may not be possible to connect to Acronis True Image Agent for Linux installed on openSUSE 10.2. The article also provides a solution for that.

When trying to put in credentials for a networked computer in Acronis Group Server, the typing speed is very slow

You need to manually set credentials for all machines that do not have the same username and password as the ones provided at the Acronis Group Server installation

The recommendation is to set the task to run as Administrator

This article describes why it may not be possible to connect to Acronis Agent for Linux installed on Debian x64. The article also provides a solution for that.

You have entered an incorrect E-mail or password. Please ensure that you type in a correct E-mail and password for your Acronis account

Acronis Recovery for Microsoft Exchange 管理コンソールから Microsoft Exchange Server 上の Acronis エージェントに正しい接続を確立する方法


Acronis License Server Management Console and Acronis Snap Deploy Management Console will ask for credentials when connecting to local machine on Windows Server 2008 and Windows 7


(!)この記事は、 Windows Vista/7/2008/2008 R2 で実行されている Acronis Backup & Recovery 10 の Windows エディションにのみ適用されます。

When editing a task, you may see a message to retype your credentials

Set the credentials manually via "Connection settings"

This is a known issue on Windows 7. Set the Firewall in the "Trusted (Allow All)" mode temporarily

The backup task fails to run with incorrect credentials

Windows Server 2008 および Windows 7 のローカルコンピュータに接続する際、Acronis ライセンスサーバー管理コンソールおよび Acronis Snap Deploy 管理コンソールがログイン情報を要求します。


  • Acronis Snap Deploy 3 for PCs
  • Acronis Snap Deploy 3 for Servers

Check the article for all possible solutions

This message in the log means that you have provided incorrect Acronis Online Backup credentials at some point when operating the product






タスクを作成する際、デフォルトでは、コンピュータへのログインに使用した使用中のアクセスログイン情報、または Acronis エージェントでリモートコンピュータに接続する際に使用したユーザのアクセスログイン情報が設定されます。

The default credentials for Virtual Appliance-based installation are predefined. For Windows-based they are the ones of Administrator account of the machine with the Acronis Agent installed

You need to provide Windows credentials with administrator or at least backup operator rights to let Acronis True Image start a scheduled task

The article describes an issue related to failure of credentials check when enabling Exchange-aware backup option in the backup wizard of Acronis vmProtect