This article applies to:
- Acronis Backup Cloud (formerly Acronis Backup as a Service)
Acronis Software is not always able to detect storage hardware correclty in the backup source selection or Disk Management components. This is often caused by a conflict with hardware, its drivers or third-party software. There is a huge number of possible storage configurations, and we cannot test every single one beforehand.
This issue can also be caused by an incorrect or unfinished installation of the product.