This article cover errors and failures cases with System clean-up in Acronis True Image. It provides information about steps nessesary for investigation. Always make sure you are facing the issues with the latest build of the product (if it is possible).
System clean-up issues may happens under specific circumstances. To identify the exact cause, it is necessary to look into the Acronis System Report and Process Monitor. Please complete prerequisites step before proceeding to Collect information step.
Because Acronis products work with the storage system of an operating system on a very low level, there is a small risk that different conflicts on this level can lead to an operating system crash during backup or other operations. Please follow the instructions below to troubleshoot these issues, depending on what operating system is being used..