Description of the antivirus component of Acronis Internet Security Suite 2010
ウイルス対策ソフト
Antivirus
Anti virus
Add the failing application to the list of antivirus exclusions to fix the issue
This article applies to:
Description
The antivirus component of Acronis Internet Security Suite 2010 does not scan Acronis True Image backup archive (TIB) for viruses.
Deep System Scan can consume up to 80% of CPU
Port and hostname that Acronis Internet Security Suite 2010 Antivirus needs to have access to
This article applies to:
- Acronis Backup and Security 2010
- Acronis Internet Security Suite 2010
- Acronis AntiVirus 2010
To our customers,
Acronis Backup and Security 2010 does not overwrite the existing installation of usual Acronis True Image Home 2010 version with its own modified version of Acronis True Image Home 2010
Remove any other security software before installing the product
This is an issue in the product. You can execute the task manually
Acronis Backup & Recovery 10 tasks hang on 100% because of conflict with BitDefender
Description of how to install Acronis Internet Security 2011 from the Acronis Backup and Security 2011 installation package
You can scan disk or partitions, files or folders before backing them up
Remove any other security software before installing the product
If you have ESET NOD32 installed on the machine, please remove it before installing Acronis Backup and Security 2011
Click "Fix All Issues" to run the system scan
This warning message can be safely ignored. This has been fixed
Engine version and virus signature may be different on different operating systems
この警告メッセージは無視してください。修正済みの問題です
この資料は、以下の製品に該当します。
Go to the ESET NOD32 interactive window to unfreeze the operation
Acronis 製品用のネットワーク設定。
本記事の対象製品：
- Acronis Backup (Acronis Backup & Recovery, Acronis vmProtect)
- Acronis True Image
- Acronis Snap Deploy
事象
「接続を確立できません」のようなエラーが表示され、Acronis製品での操作は失敗します。
原因
最も考えられる原因は、バックアップ エージェントまたは（例えば、Acronis Cloud ストレージの場合）バックアップ エージェントと接続先の間に存在するネットワークゲ ートウェイ・ルーターのファイアウォールにAcronis ポートがブロックされていることです。
ファイアウォールとは、トラフィック フローを制御するソフトウェアです。ファイアウォールは、コンピュータ自体または使用する各ネットワークルーターにインストールできます。Acronis が正常に動作できるように、Acronisの実行ファイル、ポートおよびホスト名はファイアウォールに許可されていなければなりません。
Exclude Acronis program folders, executable files and program data from the antivirus check.
To solve the issue, exclude managed vault and deduplication database from the antivirus scan
A backup attempt will fail if you have AhnLab antivirus enabled. Acronis software is incompatible with AhnLab software
Symptom:
Customers have reported the following symptoms while running Symantec AntiVirus Corporate Edition (Version 7.x and 8.x) with any version of Acronis Files Connect (formerly ExtremeZ-IP):
Symptom:
We have received reports from some users of Acronis Files Connect (formerly ExtremeZ-IP) running Symantec Corporate Antivirus that their server performance may degrade over time and hang the server. If you are running Symantec Corporate Antivirus - please consider updating the SYMEVNT.SYS file to the latest version.
Steps to Reproduce:
Install Symantec Corporate Antivirus and Acronis Files Connect on the same server.
Cause:
A bug in the Symantec Corporate Antivirus Symevent files.
Symptoms
1. BitDefender is installed on the same machine with Acronis Snap Deploy
2. You try to add machines to the list by specifying a file with MAC addresses
3. Operation fails with error:
Failed to execute asynchronous action
Cause
BitDefender conflicts with Acronis Snap Deploy 5.
Solution
Add the following folders to exclusions by BitDefender:
C:\Program Files\Acronis\
Setting up network for Acronis products.
Acronis Backup and Security 2011 is a product bundle of Acronis True Image Home 2011 and Acronis Internet Security 2011
Acronis software needs exclusive access to your machine's disk to operate.
This means that antivirus software may conflict with Acronis products.
To eliminate the potential compatibility issues, you need to:
Introduction
This article explains how to temporarily turn off Windows Defender Antivirus in case it conflicts with Acronis software on Windows 10, e.g. prevents successful software installation or update/upgrade.